Rated 4.1 out of 5 by 117
Rated 5.0 out of 5.0 by Mikaelk Awesome from the moment I walked through the doors
My three night stay was awesome. Clean, quiet, and a very helpful staff.
November 30, 2013
Rated 1.0 out of 5.0 by Antoinette33 Dirty and rundown
As a gold elite IHG rewards member, I can say from my many stays at Holiday Inns that this was the worst experience to date. This hotel was very dirty, the white sox that I wore in the room became black from the dirt on the carpet. The interior of the building was old, in need of updating, and smelled like bug spray.
November 28, 2013
Rated 4.0 out of 5.0 by Euphamia Excellent Staff and clean rooms
This hotel is a great location for Seattle-close to downtown and the Space Needle, walkable to the piers.
The staff were very good and had excellent recommendations for restaurants. The restautant at the hotel is good but has a very limited menu. The staff always greeted us when we came back in. Housekeeping was pleasant and efficient but i think they were a bit short staffed.
My only issue is billing. I called the hotel to see why my rate was so much higher and was told the Manager would call me back that day. That was 2 days ago so i am assuming i will not recieve that call. This is not good service.
Outside of that It is a good place to stay but i would try somewhere else next time because I do not like being told something then not having it handled.
November 27, 2013