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Rated 4.2 out of 5 by 145 reviewers.
Rated 5.0 out of 5.0 by Good neighborhood, Silent room Good Hotel. Nice room, but mattress is old.. Breakfast is charged. September 27, 2014
Rated 4.0 out of 5.0 by Great price and convenient/reliable transportation to NYC This hotel offered great service - the staff were friendly and kind. I would highly recommend this hotel to anyone visiting NYC! Bus outside the hotel drops you off right in Times Sq. Overall great value! I will definitely be staying here when on my next trip to NYC. September 25, 2014
Rated 5.0 out of 5.0 by Safety Adovate When someone is to call about the internet,I would expect them to call me. This never happened. September 23, 2014
Rated 3.0 out of 5.0 by Follow up I am a Platinum memeber, stayed at this Hotel on June 30th, had some problems with room, spoke wth front desk at check out di not want refund, front desk supervisor called and appologzed and said would deposit ponts into my account for the problem, never receved the points, have called the hotel three times, first time was told front desk manager on vacation and she is only one that can depost them, and that when she gets back she is going to do them, second time left name and message and was told that they would be put in and some one would call me no points and no call, third time two weeks ago agan left message with dates, phone number and still no ponts and no call September 18, 2014
Rated 5.0 out of 5.0 by Great place to stay I've stayed here many times for business. The food is great, the staff is wonderful. I've never had a bad experience. September 16, 2014
Rated 4.0 out of 5.0 Not a very good experience I was not impressed. This property was well below the standards set by other business hotel chains. It wasn't exactly the cleanest hotel I've been in, and certainly needs to be updated/upgraded. September 14, 2014
Rated 1.0 out of 5.0 by Not Good What I liked: Bus Facility 320 to NYC and Couple of Restaurants around this place. Else I don't like anything in this hotel. It is a 1 star hotel. September 4, 2014
Rated 5.0 out of 5.0 by Friendly and Accomidating Staff Prior to check in I called the hotel. The staff was very helpful and understanding of needs for handicap accessibility. Arrived several hours prior to check-in and was able to store our luggage until we checked into our rooms. Also able to store luggage after checkout being we were staying in the area for a while. Very friendly and courteous staff. September 4, 2014
Rated 4.0 out of 5.0 by Excellent stay, Excellent service, Friendly stafff. Room were very clean. Great service, would come back anytime. August 29, 2014
Rated 4.0 out of 5.0 by Nice place to say, but..... The facility was very nice, but was not offered breakfast and you had to pay for parking if you want to say close to the hotel. August 27, 2014
Rated 2.0 out of 5.0 by poor maid service had to beg for towels and toilet paper towels or toilet paper hair dryer not working properly and it was reported but never was repaired. Front desk staff was very nice. August 24, 2014
Rated 5.0 out of 5.0 by Great service! Excellent place! Love that there was so much to do right outside our hotel: restaurants, shops, etc. August 20, 2014
Rated 5.0 out of 5.0 by Great Staff! Quick one night stay for event at Metlife. Great staff, suggested extending shuttle services to help guests return post event. August 20, 2014
Rated 5.0 out of 5.0 by Just like home! My stay was wonderful. I can always relay on Holiday Inn to make it feel like home. August 20, 2014
Rated 5.0 out of 5.0 by Great Experience Overall it was enjoyed by my family and I. Valet parking was available and there was much needed open parking area. We have stayed at Holiday Inns many occasions. We always enjoy our stay. August 18, 2014
Rated 4.0 out of 5.0 by Good location for NYC and good rooms The location is awesome and near a bus stop so in case one is travelling without a car, this is the place to look out near NYC. Except the SUPER INEFFICIENT check in, the stay was pretty much comfortable. The room is quiet good for its cost and the service was quiet decent. There was a lot of noise in the lobby area and the restaurants and I did not like it. One of the elevators was not working and that was also one of the problems. So yes, things could have been better but overall, it was a decent stay, August 6, 2014
Rated 5.0 out of 5.0 by great service service was excellent front desk was very helpful and went out of the way to help me sign up August 3, 2014
Rated 5.0 out of 5.0 by great service the hotel was great the customer service was great August 2, 2014
Rated 5.0 out of 5.0 by Excellent Location Excellent location, Great Service, Near by Great places to dine , Banking etc.. Easy connectivity to NY Time Square by NJ Transit Bus. Very Friendly Staff, Free self Parking and safe.. Elevator was fixed, Red Plum Bar in Hotel was great. July 31, 2014
Rated 5.0 out of 5.0 by Never expected this Hotel to be so great. Was so happy when we pulled up to this Hotel. Never expected it to be so nice. Check in was easy. Didn't use the Valet Parking so parked across the street in the parking garage. Rooms were clean July 27, 2014
Rated 2.0 out of 5.0 by Unreliable elevator Until the elevators are REALLY fixed, I recommend you request a room on a lower floor - unless you like carrying your suitcase, etc. up and down the stairs. July 13, 2014
Rated 4.0 out of 5.0 by Great service Staff is friendly and helpful. Location is good. Parking is either by valet for $18 or you can park in the garage for free across the street. Mattress and pillows are uncomfortable. Walls are thin. July 11, 2014
Rated 2.0 out of 5.0 by Not the best I have had!!!! Got a room right next to elevator and sound was jarring. Could not sleep and AC did not work as expected. July 10, 2014
Rated 5.0 out of 5.0 by great value would definitely stay there again. great staff, most helpful. July 8, 2014
Rated 1.0 out of 5.0 by ok, but definatly needs work elevators were not working. had to use stairs. I found dirty underwear in the lamp shade on the desk. July 7, 2014
Rated 5.0 out of 5.0 by Great Service Great Service, Good Service, Good Team and close to Manhatan July 2, 2014
Rated 4.0 out of 5.0 by Pleasant stay I stayed at Holiday Inn Secaucus for about 12 days for work. The room was spacious and clean, and hotel staff were friendly and attentive. The only problem I experienced during my stay was cold water on 2 mornings when I tried to shower. I assume this was due to the large number of guests using the hot water system at the same time. June 30, 2014
Rated 5.0 out of 5.0 by Great staff From the night auditor to the bellman and food staff everyone is great, friendly and works very hard to take care of everything for you. June 29, 2014
Rated 5.0 out of 5.0 by Super Friendly Staff Staff was very helpful and let us use an unused dining room for an impromptu business meeting we had when all rooms were full. Only downside was that parking was a hassle to get to since you had to drive completely around the structure to get to the entrance. June 26, 2014
Rated 4.0 out of 5.0 by WE 19JUN2014 I've been staying here every week since December, and I go home on the weekends, and it is a great hotel to stay at mostly because of the staff, because the staff is always very nice and friendly. They recognize and greet me when I come and go by name. Specifically, Henry always goes above and beyond to ensures that I stay at the hotel, and always gets me the best room available, not that there are any bad ones. Breakfast with Noemi, Nicole, Mary and David is always great greeting me with a cheery good morning, and I don't like mornings but it makes it a bit better for me. Civele is always ready to take my room service order being very polite, cheery, always getting it right, and delivering it with a smile. The bell staff is wonderful and always ready to help with anything. I like staying here. June 25, 2014
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