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Rated 4.3 out of 5 by 113 reviewers.
Rated 3.0 out of 5.0 by No BreakFast or Laundry! It is a nice comfortable place but they don’t have breakfast. However, $20 will give you a good breakfast there! Not fair in this case! I tried to use the laundry, NOT a good experience at all, there was only one machine available and there was a crazy and rude woman there that took over the laundry machines. I ended up taking my laundry back home. November 13, 2013
Rated 5.0 out of 5.0 by 4th Time Here The hotel is a great place to stay, lots to do around it. The restaurant is ok, the Guy working the bar is great, The other that work there are lacking in customer service. November 6, 2013
Rated 5.0 out of 5.0 by Expectativas cubiertas Estuve en el Secaucus durante la segunda semana de septiembre La atención fue de primera aunque esta situado en NJ la transportación a Manhattan es fácil y rápida la parada del autobús 300 está a 50 metros del hotel y ahí mismo está la caseta para comprar el boleto tiene la opción en español, el viaje toma unos 25 minutos y te deja en port authority. Tienen un servicio de traslados gratuitos a las tiendas del área inclusión dispones de un teléfono para que pasen por ti al terminar tus compras. Estricta limpieza en los cuartos. Creo que fue una excelente decisión alojarme en este hotel. Volveré sin dudarlo. October 31, 2013
Rated 5.0 out of 5.0 by Front Desk Staff and Valet Staff where top notch! I stayed here for business for a week. Great Bar / Restaurant in the lobby (Bartender was the best in a long time ) I had forgotten what room I was in on the second night after a 14 hour day working and the front desk guy knew it off the top of his head! THAT is service. Will be staying again in the future. Thanks!! October 27, 2013
Rated 4.0 out of 5.0 by Friendly and clean The staff is very friendly and the hotel as a whole was very clean. My only real negative comment would be that the elevator doors will close on you very quickly so when the doors open jump on quickly. October 24, 2013
Rated 4.0 out of 5.0 by Good location Positives: 1. Great location if you want to visit NYC but without the price tag. The bus stup is about 100m from the lobby. 2. Staff were always friendly and ready to assist - Holly at front desk in particular was great 3. Breakfast was a great start to our day with the usual buffet selections 4. We didn't use this but the hotel has a free shuttle within a few miles of hotel. Not so great: 1. Wifi is free but very very poor signal in our room. We had to go down to the lobby or bar each time which was quite inconvenient 2. Room was right outside lift which was convenient for us however our door had a 1 inch gap on the floor so the constant dinging of the lifts and voices of guests and staff became irritating, it sounded like they were in our room. Still a nice hotel, And it saved us a lot of money to stay in Jersey rather than NYC. I would stay here again but request a room away from the lifts October 19, 2013
Rated 4.0 out of 5.0 by Slow service in the restaurant / Great location - near NYC Restaurant service in the hotel was slow. This slow service was repeated again when we dined for breakfast the following day. At least they were consistent. If you are in a hurry, be sure and indicate this to your server upon placing your order! Great location if you don't want to pay high NYC hotel prices. Convenient bus transportation into NYC. October 18, 2013
Rated 5.0 out of 5.0 by Great service at check-in Lou was cheerful when we arrived and provided professional, courteous service upon our arrival. October 17, 2013
Rated 5.0 out of 5.0 by Quieter than average I've stayed at a number of hotels in the Harmon Meadows area and have found this Holiday Inn to be the most peaceful, relatively speaking. They don't seem to have huge busloads of kids and tourists staying there, so I feel like it's a more suitable place for a business traveler to stay. I have always enjoyed my stays at this Holiday Inn. Many of the employees have been working there a long time, and they are all friendly, helpful, courteous, and efficient. The hotel has everything a business traveler could want or need, including a labyrinth patterned in paving stones just outside the rear entrance, where you can earn a few stares and head shakes from shoppers, shoplifters, and fellow hotel visitors as you traverse the path in search of enlightment. October 17, 2013
Rated 5.0 out of 5.0 by Great Meeting Location The biennial reunion of the crew of my Navy ship met here, and it was a wonderful location. The staff could not have been more accomodating and helpful to us. The hotel is a short walk to a bus stop, where it is a 12-20 minute (depending on traffic) ride to Manhattan. In addition to the in-hotel restaurant, there are restaurants and fast food places within a very short and safe walk. October 16, 2013
Rated 3.0 out of 5.0 by Uncomfortable bed When I wAlked into the room , my friend claimed her bed .. Which meant I had the other .. I kinda looked at it weird as it was slanted .. I asked my friend if it looked that way to her and the other couple we were traveling with agreed .. He actually thought maybe it was off the frame .. He looked and said the box spring was crushed on the right side . I didn't think it was gonna be a Big deal but it was ..it was very hard to sleep on as I turn constantly .. I didnt sleep all night as it felt like I was rolling off .. Elevators were really slow and doors would only open half way and open and close several times before stating open .. Only one elevator worked all weekend which made a longer wait to go to or from room . Also tried to rent movie which did not work either .. Called front desk but still never got movie .. I thought the room was clean though and ladies at the front desk were awesome .. Restaurant was excellent for dinner as well as breakfast . October 16, 2013
Rated 2.0 out of 5.0 by VERY VERY DUSTY The room and furniture were so dusty, I tried to dust things myself. I had to ask for clean towels, because the washcloth and towels were stained, badly. The housekeepers were cooperative but, I was thoroughly disappointed. October 16, 2013
Rated 5.0 out of 5.0 by Very accomadating We had a reunion of Navy Veterans. We were held in the best regard and the staff was very helpful for all our needs in the hospitality room. The food for our banquet was just delicious. The courtyard with the many fast food places and other services were outstanding. Also having a movie theater there was just great! October 16, 2013
Rated 5.0 out of 5.0 by Good position and great service It is close to restaurants, Wal-mart and bus station. Deeply impressed with customer care. Will stay here next time. October 5, 2013
Rated 5.0 out of 5.0 by Nice Everything! We were so pleased to find this hotel was in a plaza of resturants and shops. The staff was so helpful. As I always expect, and I always receive, a great, clean, bright room with luxurious bedding. I really appreciate your very nice hotel. October 3, 2013
Rated 5.0 out of 5.0 by Relaxed with ease. I love this place. I stay there twice a week, and haven't had any issues. September 28, 2013
Rated 2.0 out of 5.0 by Service I made several requests for extra foam pillows. First online 2 weeks before. I called the hotel to update my arrival status twice day of res and made the request for foam pillows both times. Upon arrival the check in service was less than satisfactory. Though I arrived very late in the evening I still expected a fresh-faced service but was greeted with a weary looking agent. I proceeded to mention my request for foam pillows only to be told that due to high occupancy they only have "one in the bacK." Another agent proceeded to go "to the back," while the tedious check in process progressed. I waited awhile for the pillow to arrive. When it did, there was no pillowcase nor were there extras in the closet. After speaking with the front desk, I was assured it would be brought timely. However, I was brought 3 extra feather pillows instead. I never received a follow up call the next day and was actually told that there was no manager on duty to speak with the night of my arrival. I am a regular traveller and have stayed at many luxury brands which cater not only to the expressed but the "unexpressed" wishes and needs of the guests. What may be simply to one is monumental to another and can truly affect the ultimate experience. I also ordered the egg white spinach omelet both days. The first day it arrived with mushrooms even after I told the server several times "no mushrooms!!" plus the toast never arrived. The next day the server Naomi was exceptional!! This is when I actually realized that I didnot receive the toast the previous day. September 27, 2013
Rated 5.0 out of 5.0 by Recommend Everything about our stay was good. Excellent staff good facilities free parking across the road and the bus to Manhattan stops outside every 15 minutes. Don't pay NY prices when you have this hotel only 20 mins from Manhattan September 26, 2013
Rated 5.0 out of 5.0 by Guests visit to NYC You looked after my wife and daughter extremely well and I am very grateful to all of the staff in Secaucus This location is the most perfect for visits to NYC - much better than the high-priced alternatives in Manhattan September 21, 2013
Rated 1.0 out of 5.0 by if you stay here be prepared to wait My family and i attended a wedding, the rooms were blocked..we reserved the room..they were supposed to be on the third floor, when we arrived there.....the rooms were not ready, the wedding ceremony started @ 3..we were there by 1:00..we were told to wait 1/2 hr. we aited an hour with my grandmother that is 101 years old..they did rush to get the rooms ready, and and kept giving us grief over the payment..we are staying there. where were we going...they asked for them before we went upstairs and we were then told they didnt get them..really..i was told that because they were booked the night before, they gave away our rooms, the people that were in our rooms, decided to extend their stay..fine tell them to pack up their stuff and they would be moved these are reserved for other people, but no we had to wait in result making us late for the ceremony in which the groom was with us, and there was a big delay...I was also asked what they could do to make our stay better, because they were sorry we had to wait..i asked that the sofa bed in my grandmothers room please be turned down, they assured me it would be..when we returned @ 12:00 it was not..so once again my 101 year old grandmother had to wait September 19, 2013
Rated 5.0 out of 5.0 by Great Place with Great People The hotel is located in an island of relaxing shops, restaurants, and a movie theater all surrounding a very pleasant green space. The staff was very helpful and friendly, accommodating all our requests and offering helpful suggestions. The only thing missing is a pool. However, the other plusses make up for the shortage of aquatic entertainment by far. This is a "highly recommended" property in my book. We will be back in the future. September 16, 2013
Rated 5.0 out of 5.0 by WELL WORTH IT GREAT STAFF, VERY COMFORTABLE ROOM I enjoy all the Holiday Inns but this one is very good, it is right in the heart of the shopping, movies, and always down the street Walmart. The staff was very professional, and attended to all my needs, I would reconmend this hotel to anyone, love love love it work rest and play was good from here. August 28, 2013
Rated 5.0 out of 5.0 by What's not to enjoy? We spent one night and wanted to stay longer. The rooms are clean, the beds are comfortable, the atmosphere is simply enjoyable, the location unbeatable, the staff is at the top of their game--so what's not to enjoy? You won't be disappointed. August 21, 2013
Rated 5.0 out of 5.0 by Stay August 2013 Very Good service - Thank you to Lou from Desk for excellent help August 16, 2013
Rated 4.0 out of 5.0 by August in Secaucus Great place to stay for the amenities and proximity to NYC. August 16, 2013
Rated 3.0 out of 5.0 by Great Location but not worth the high rates Great location and good staff........way over prices even for sucaucus. Then if you don't want to walk 4 blocks from the public garage.......you pay $15 a night for valet. better deals in town. July 28, 2013
Rated 5.0 out of 5.0 by A most excellent stay The Staff was truly incredible and helpful during my visit. We had some issues with one of the rooms, they were quick to resolve any problems that came up. It was really a great visit because of their superior service (both the day and night staff). The Hotel itself provided a quiet retreat from the city, but certainly we had no problems getting into the city and enjoying all that NY had to offer. In addition, the rooms were larger than those in the city with the refridgerator and microwave it made the stay very comfortable upon returning to just relax. We booked this hotel as we had a medium sized group and wanted to be able to enjoy spending time together. The location offered a peaceful setting in the mornings and plenty of restaurnats in the immediate area to walk to. July 22, 2013
Rated 4.0 out of 5.0 by Great Location Great location. Central to restuarants,shopping, and entertainment.Well maintained and managed hotel. Staff was very professional, personable, and courteous. July 19, 2013
Rated 5.0 out of 5.0 by Recommended Hotel I would definitely recommend this hotel. The only negative thing can mention is that only one elevator was working at the time of our visit. What luck. All in all a great visit. July 9, 2013
Rated 5.0 out of 5.0 by Wonderful Place This was a great place to stay. It's easy to get to Manhattan and the area has great restaurants and movies right there to walk to. The value was great and the staff were very kind. NYC was a train or bus ride, accessible right outside the motel. June 18, 2013
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