Rated 4.2 out of 5 by 288
Rated 5.0 out of 5.0 by aaaa8888222 Business Trip
All staff members were helpful as usual. Special thanks to Judy and very special thanks to Milosh the Barman. He makes my stay always an experience.
January 29, 2016
Rated 1.0 out of 5.0 by Whirlwind Traveler No Hot Water
I had to take cold showers two days in a row. Hot water for showers is a requirement. Other people staying at the hotel had the same problem. I was very upset about the cold showers. I avoid this hotel when coming, but sometimes it's the only one I can get so I have to stay there. We were able to leave a day early, so I didn't have to face another day of cold showers. I stay at other Holiday Inns and Holiday Inn Express all the time and never have as many problems as this one. They said that they were going to give me 5000 poiints for the trouble, but the points never showed up in my account. They told some of my coworkers that they would get 20,000 points. I wonder if they ever got them. I definitely don't trust this hotel and would avoid staying there if possible.
January 29, 2016
Rated 5.0 out of 5.0 by CJSPEN Heroes
The hotel was great! They are very close to the convention center. The room was nice, clean, exactly what we expected.
Unfortunately, once the convention was cancelled late Friday night, we decided to leave before the worst of the snow storm hit. The hotel was very gracious. They didn't charge us parking and didn't give us a hard time about cancelling the 2nd night on our reservation.
I'm returning to this hotel again in July for the rescheduled convention!
On a different note - it was the best chicken parm we've ever had for dinner!
January 28, 2016