Rated 4.6 out of 5 by 276
Rated 4.0 out of 5.0 by bcoady Good value hotel but needs to address odor in common areas
I've stayed at this hotel for 10 years. It is a good value and the people are nice. My room this time and in the past has been clean and adequate.
There was a musty odor in the hallways (2nd floor) that should be addressed. This wasn't just "dust" but more of an indication that the carpet needs a really deep cleaning or replacement.
Don't let this scare you away. It is a good value hotel and the staff has always been very nice.
January 25, 2016
Rated 3.0 out of 5.0 January Stay
Always a comfortable stay. The pea soup in the Spike Rail lounge is always a home run! Next time I will ask for a room away from the freeway.
January 25, 2016
Rated 5.0 out of 5.0 by Duker875 Great Service
Best Front Desk & Staff very able to work and relax in room
January 23, 2016
Rated 5.0 out of 5.0 by Pfreethinker Best Hotel, Great staffs
My family and I have been going and staying at this holiday for the past 17 years. We enjoy the rooms and love the staffs. Natalie is wonderful.
January 20, 2016
Rated 5.0 out of 5.0 by jimh053147 great stay
great hotel stay, staff is attentive. must visit the restaurant, try to pea soup, excellent. had a salad in addition, great stuff. quiet room, comfortable bed.
January 17, 2016
Rated 4.0 out of 5.0 by boss429a Swan Court Visit
Great hotel for business or pleasure. Excellent hotel staff support and attention during stay. Rooms could use a refresh but are comfortable and quiet. The wait for staff at the restaurant can be long and food delivery very slow during peak eating times. Plan accordingly. The quality of food was very good though and the atmosphere enjoyable.
January 16, 2016
Rated 2.0 out of 5.0 by noupgradesallowed Don't expect upgrade
I have stayed here for nearly 10 years as Platinum Elite and now Spire Elite but have never received an upgraded room. The staff makes it clear that upgrades are not possible at this hotel unless paid for. The hotel is in need of renovation but has nice outdoor environment. In previous years, this hotel gave coupons for coffee and breakfast roll or muffin. Appears they don't do that anymore. They have several suites labeled as Platinum Elite Only suites but don't expect to get those via an upgrade no matter what your status level. No comps at this hotel and staff isn't polite about telling you so and could care less about your status.
January 14, 2016
Rated 5.0 out of 5.0 by JenJen827 Perfection
Our stay at the Selma-Swancourt Holiday Inn was perfect from start to finish. We had specific needs because we were travelling with an infant and the hotel was very accommodating. The staff was attentive and genuinely friendly. The hotel provided many small touches that truly enriched our experience i.e. coffee and scones in the morning. We stayed at this hotel for 6 nights and have nothing, but wonderful things to say.
January 11, 2016