Rated 5.0 out of 5.0 A hotel to remember
This hotel is simply great: it is in a very beautiful part of the country and the staff are lovely. We will definitely come back!
May 12, 2013
Rated 5.0 out of 5.0 by Isaaclouie Greeted by the hotel manager
Well run hotel, attentive staff, good food. Well maintained hotel.
May 10, 2013
Rated 5.0 out of 5.0 by erunl Great hotel and excellent staff
We are a regular guest at your hotel. We love this hotel especially because of the very friendly staff. Always a pleasure to be there.
May 5, 2013
Rated 5.0 out of 5.0 GREAT PLACE
GREAT PLACE WITH LOVELY POOL AND JACUZZI. Lovely commfy rooms nice and quiet.
April 26, 2013
Rated 5.0 out of 5.0 by pipes great service
really enjoyed my stay, room was great, slept really well, staff were very nice an friendly, i'll be staying again next time i go to brands hatch.
April 6, 2013
Rated 5.0 out of 5.0 by Cheekos Travelling with three under four
I cannot recommend this IHG hotel highly enough. What I expected to be a mundane stopover (but with kids) was anything but. I purchased an advance Dinner and Breakfast deal quite late on, to break up a journey home from France with my wife and young girls, and it was pretty much the hotel highlight of the trip.
Firstly, the staff were all engaging and fantastic - from the reception on both arrival and departure - to all the staff in the restaurant at dinner (and breakfast).
It's the little things that made this so special. Like restaurant staff talking to the kids, the room staff providing a special mini duck each and a chocolate easter treat on the kid's individual towels, and reception staff actually making a genuine effort to deal with any request - minor or abstract - throughout our stay, even after checking out.
At dinner, the unobtrusive attention made it worthwhile, to the point where I regret not tipping directly. At the end of an enjoyable meal, my wife took our baby to bed, but before she ordered her pudding they offered to take it up for her - complete with some personalised drawings from the kids for her.
The food was also excellent!
Would I stay again? If I'm in Kent, off to France or if I'm with the kids, then yes - darn tootin' - definitely.
For a good experience of customer service-focused staff? Spot on. Sevenoaks Holiday Inn - highly recommended!
April 4, 2013
Rated 4.0 out of 5.0 by TEZA TOP RATE BED/GOOD SERVICE
STAYING AT YOUR HOTEL WAS A VERY GOOD EXPERIENCE
WILL STAY AGAIN IF Im IN THE AREA
March 31, 2013
Rated 4.0 out of 5.0 by Vark No Lifts/Elevators in Hotel
Very nice hotel, with one exception -- there are no lifts/elevators anywhere in the hotel. To get to our room it was a climb up four separate staircases! This is tough to do with luggage or if you have any sort of affliction that makes climbing stairs difficult. Highly recommend you request a ground-floor room if you have trouble with stairs.
March 25, 2013