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Rated 3.8 out of 5 by 56 reviewers.
Rated 5.0 out of 5.0 by Longest Stay This has been the longest stay at this property. I may only confirm all the good things I wrote already. Fantastic staff, from the executive club floor down to the concierge. Thank you very much and keep up the good work. See you soon. June 11, 2013
Rated 5.0 out of 5.0 by Excellent location The location of this hotel is excellent: near the railway station. Not only convenient if you want to take trains, but also convenient for taking buses and subway since there is a bus center and subway station nearby. The rooms are a bit smaller than other holiday Inn, but it is still comfortable. This hotel will be my first choice for my next stay in Shanghai. June 4, 2013
Rated 3.0 out of 5.0 by Mr. Understand the Wifi system is upgrading but lobby Wifi seems not good at this momnet. June 3, 2013
Rated 2.0 out of 5.0 by Customer Service Issues The room I was allocated had plumbing problems.... I had to get switched to another room late at night. The Manager, Danny, compensated with a bottle of cheap Chinese red wine (I don't drink) and 2,00 PC points... meager considering that covers 20% of a one night stay. He had the nerve to argue that I should have been happy with his generosity. Meanwhile, as a Platinum Member, I got NO other amenities in my room(S) to begin with! May 25, 2013
Rated 4.0 out of 5.0 by Good value and service I stay at this hotel often when in Shanghai, good location, good price performance and good service from the staff who always try and help/assist etc. Recommeneded - ask for the newly refurbished floors... May 21, 2013
Rated 4.0 out of 5.0 by Honest and Great Service I had a very nice and comfortable stay at this hotel. This property is very conveniently located with great service and very honest staff members. I would recommend this hotel to all my peers and friends. Thanks again... Regards Pravin May 16, 2013
Rated 5.0 out of 5.0 by Great People feels safe at this Holiday Inn I have not been back to China for a few years and was glad to see so many improvements in this hotel. Service is greatly improved, the staff ready and willing to help. A few years ago english was a problem but during this visit that problem was gone. From the front desk to the dining room courtesy and a desire to help were obvious. I will be back. May 15, 2013
Rated 2.0 out of 5.0 by Very nice hotel centrally located in Shanghai This was a very nice hotel. A very clean room with many amenities. It was a pleasure to return to this hotel after a long day of exploring Shanghai. The hotel is within a five minute walk to several metro lines and railroad station. There are McDonalds, Starbucks and numerous local food chains. May 14, 2013
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