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Rated 4.0 out of 5 by 630 reviewers.
Rated 3.0 out of 5.0 by Poor Room Service I stay in the PL wing queen bed suite for 2 nights. The room is good and big. But the room service really to have big improvement. I get a buckle of ice on the 1st night I check in before I go bathing. After I bath I have drink a cup of drink and with ice without any issue. But after around half hour since some of the ice have been melted so I pulled out the water from the buckle. From the water I pulled out I can see a lot of small black spot there. Even from a piece of ice I can find a white thread (I am not sure) there. I call the guest service and after about half hour they replace the ice for me. This is totally not acceptable. But the more unacceptable thing happened at the 2nd night. Around 11:15pm I feel hungry and call the room service. I have been called for over 15 mins but nobody answer the phone. So I call the guest service for help and only have people pick up the phone after I called 3 times. The guest service people advised me that the room service there is only 1 people on shift and ask me to call again maybe after 10 mins. I have called every 10 mins and finally there have people to pick up the phone of the room service at 12:10am. The people advised that there is no people at the room service so he cannot help to arrange any order. Very poor service obvisouly. I am hungry and I have been called for 1 hour and cannot get any food. If the room service there is no people at the night shift then I think the hotel should cut off this service. I really have to consider if I will still staying at this hotel for my next visit. August 27, 2015
Rated 3.0 out of 5.0 by 員工態度 - 需要提高服務質素 - 需要表現積極去幫忙 - 給予客人歸屬感 - 我到前台要求一把尺子, 我在相信, 起碼能在前台借用一下, 但卻被感受到被嘲笑, 尺子很COMMON 辦公室會有的吧....有點無奈 August 27, 2015
Rated 5.0 out of 5.0 by 方便、舒适的入住体验 上海广场假日酒店就在上海���火车)站广场旁,我们那天乘坐火车到上海,下车出站后,穿过站前广场即到酒店。需要外出,招出租车或乘坐地铁(1、3、4号线)也非常方便。 酒店的设施餐饮也不错,如有机会我还会入住。 August 27, 2015
Rated 5.0 out of 5.0 by Great experience and location Located in a great location, close tot he freeway and lots of things to do. Plenty of food choices within walking distance along with the food at the hotel itself. Clean rooms and friendly staff make for a great stay. August 25, 2015
Rated 5.0 out of 5.0 by Good location and excellent service Right by the main railway station was a perfect location for us, but the split site (main hotel August 24, 2015
Rated 3.0 out of 5.0 by Nice Location For the hoilday Inn series Hotel beside the price & good location, i can not feel any advantage. Nice Room & equipment but service is poor. August 23, 2015
Rated 5.0 out of 5.0 by 床铺舒适,服务不错,设施太旧 整体的感觉主要是服务人员不错,设施老旧,地点不错,性价比也可以,但早餐的食物质量一般,尤其是果汁和饮料非常cheap August 23, 2015
Rated 4.0 out of 5.0 by 没有传说中的那么差吧 广场假日由于靠近火车站,传说有这样那样的毛病,第一次入住,至少从行政楼层来说,没有传说的那么不堪,估计行政楼层是新装修的,还行,酒廊早餐也不错,健身房竟然还有划船机,竟然还是24小时开放的,酒廊的mm也都很nice,总而言之,性价比很高,还是值得推荐入住的。 August 22, 2015
  • 2015-08-31T10:58:22.971-05:00
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  • loc_en_US, sid_SHGDT, prod, sort_default
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