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Rated 3.8 out of 5 by 208 reviewers.
Rated 4.0 out of 5.0 by 浴缸的清洁对于客人的体验非常重要 希望能将浴缸的下水管道清通,否则洗淋浴觉得非常不舒服,但是由于时间有限,没有当面和酒店沟通。非常高兴有这个机会告知,希望改进 July 11, 2014
Rated 5.0 out of 5.0 by Gut und preiswert alles prima, gerne wieder zentral gelegen und dafür günstiger Preis July 7, 2014
Rated 2.0 out of 5.0 by 服务意识要加强 我入住的是无烟房间,而且我本人也不吸烟。某一天我刚刚返回酒店,到了房间没有五分钟,就听到外面急切的敲门声,说是我的房间烟雾探测器报警,要来检查。我担心安全问题,仔细从门镜看了是酒店人员才开门。他们大喇喇进来看看说是误报,通知控制中心复位。如果不是我说要投诉,他们根本没有意识到他们打搅了我的休息,一点都没有歉意的意思。从这件事情暴露出:1,你们的报警系统有问题,可能根本没有维护,是否通过了消防年检不得而知;2,人员服务意识没有,进来检查好像是天经地义的事情。我队这家酒店很失望,不会再次入住。 July 7, 2014
Rated 2.0 out of 5.0 by 酒店老旧,位置不错 积分兑换入住。 酒店地理位置很好,交通便利。 设施陈旧,房间狭隘,空调异响,给人压抑感。 服务人员面无表情。 整体体验不是很好。 July 3, 2014
Rated 4.0 out of 5.0 by 交通便利 酒店地理位置优越,作为过渡酒店不错。半夜入住时效率不错, 酒店大堂略为陈旧。其他尚可。。。。。。。。。。。。。 July 3, 2014
Rated 4.0 out of 5.0 nice service and good bed nice service, the facilities of the room is good and confortable July 2, 2014
Rated 2.0 out of 5.0 by Location of the hotel is Excellent Overall ambience of the hotel is poor and the options of the food offered for break fast is very limited.Overall quality of the food is also very poor and can not be compared with any continental hotel of the same pricing brand. Quality of the staff at the reception counter was very poor and they did not pay any special attention for the IHG member or Priority Club member of the hotel.The staff appears not to be courteous and appeared to be doing some great favour on the visitors by replying or understanding the guests in English language.Overall experience was not at all a pleasure to stay in this facility. July 1, 2014
Rated 5.0 out of 5.0 性价比不错 在上海闹市区,还是国际大型连锁酒店,性价比很高,离地铁站很近很方便,就是太靠近上海火车站了,外面有点杂。不过也有好处,在繁忙时段难打车的时候,去火车站的出租车乘车点总是可以排到出租车的 July 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed, attentive staff overall a good experience. The location is very convenient close to Shanghai railway station June 29, 2014
Rated 5.0 out of 5.0 by 安静睡眠 安静的休息环境,免费的饮品及现场音乐。丰富的早餐品种,而且有免费的无线网络,更加的方便快捷。而且在上海的中心位置,方便您规划自己的行程。 June 28, 2014
Rated 4.0 out of 5.0 by 床铺舒适,服务需增进 房间设施都不错,睡眠很舒适。 前台为说明广场楼是无烟楼,到了楼里才知道,无奈只有大厅吸烟区吸烟。 早餐时我选了食物放桌上去等面条,勤快的服务员把我一口还没吃的食物收掉了:) 下面和煎蛋时厨师都离开岗位,等了2-3分钟才来。就餐时间应该不离岗位吧? June 27, 2014
Rated 4.0 out of 5.0 by 位置方便,性价比高 酒店在新客站步行5分钟距离内,下了高铁15分钟就到酒店房间了。非常方便,周边有3条轨道交通路线。打车不是那么方便,特别是在高峰时间,不得不去新客站。 酒店房间的窗帘隔光效果不太好,早上很早房间就亮了,影响睡眠。 June 27, 2014
Rated 5.0 out of 5.0 习惯性入住 每次出差只要离办事的地方不太远就住Holiday inn,服务良好,积分还能兑换里程和免费入住。挺好的 June 26, 2014
Rated 5.0 out of 5.0 by Great service, comfortable and good location Next to the main station. Have stayed multiple times here. They offer the best platinum member benefits.. June 24, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 入住期间的一切体验都很满意,员工热情,酒店干净舒适,积分兑换的房间也升级了,非常满意。下次去上海我还会选择这里。 June 24, 2014
Rated 3.0 out of 5.0 by Dull and unimpressive Comapired to most of the hotels I use in China this is one of the dullest. tired decor, poor service and mediocre food. The only reason I use this hotel is it is convenient for my business commitments and that I can claim the reward points. June 23, 2014
Rated 5.0 out of 5.0 安静 在房间睡觉 没有一点杂音, 床也比较舒服 ,餐厅服务水平很不错,给人的感觉很亲切,有机会很是会选择贵酒店,期待。。。。。。 June 18, 2014
Rated 5.0 out of 5.0 by 房间环境舒适,能休闲宁静享受每个晚上。 房间环境舒适,灯光亮度足够,湿度适当,温度如可再能调底些更好。电视方面如能增加多些外国频道更好。酒店周围环境有改善空间,使客人出外时,印象更美好。 June 17, 2014
Rated 4.0 out of 5.0 by 早餐不错,床很舒服! 早餐不错,床很舒服!浴室的毛巾有点旧了,退房的排除等待时间很长。如果下次入住的时候能有这方面的改善就好了! June 15, 2014
Rated 1.0 out of 5.0 by 房间很小 房间特别小,卫生间特别差,隔音特别差。内部环境给人的感觉还不如那些两百左右的连锁酒店,给人整体的感觉很不好,上个世纪的酒店一样的 June 13, 2014
Rated 4.0 out of 5.0 by Komfortables Bett und guter Service Guter und komfortabler Ausgangspunkt zum Kennenlernen von Shanghai June 11, 2014
Rated 4.0 out of 5.0 by Great stay, but difficult taxis Staff at the executive floor as well as the bar/lounge were attentive and very friendly. Although this hotel's outside appearance is not great, the rooms were renovated a few years back (at least at the GW wing) and are excellent and comfortable. It was sometimes hard to get a taxi at the hotel with the door staff suggesting guests to cross the busy street in front of the hotel and get one themselves. That proved every time to be quite a dangerous exercise. June 8, 2014
Rated 5.0 out of 5.0 服务很好,交通方便 前台、客服服务都很不错,酒店有些老,但胜在交通方便。总体性价比较高。但前台业务知识需要培训,本次stay没有入账,积分也是后来找400补的。 June 6, 2014
Rated 4.0 out of 5.0 lost and found服务标准 丢了一个充电器,电话咨询非常清晰,并且效率高。值得表扬。领取条件明确。前台办理入住及退房很迅速 丢了一个充电器,电话咨询非常清晰,并且效率高。值得表扬。领取条件明确。前台办理入住及退房很迅速 June 2, 2014
Rated 4.0 out of 5.0 by 方便,经济,舒适 我已经是十几年的会员了。出差,旅行的时候会尽量选择IHG的品牌。 酒店的地理位置好。交通方便。 服务人员热情,周到。 May 29, 2014
Rated 5.0 out of 5.0 by Nice stay Holiday Inn downtown Shanghai is a nice place to stay in, with pretty convenient transportation and nice service. May 29, 2014
Rated 3.0 out of 5.0 by 性价比不错 周末六折入住的,定了两个房间白金卡都升级到广场楼行政房含待遇,不过除了mini bar 的饮料外其它待遇因为白天都在忙着工作也就没有体验。酒店虽然外观旧但房间是新装修的,大床比较宽敞,但是双床的房间就略微显得局促了一些。 一个建议:卫生间的浴衣下摆部分有明显的未彻底洗净的血迹,希望能加强毛巾和浴衣的清洗和检查,这种洗不干净的应该及时淘汰掉。 对了,房间里有一只蚊子,所以第一晚休息得不太好,翌日找前台反映此事,前台没有闻香或者电灭蚊器,夏天到了,这种东西最好准备一点吧。 May 27, 2014
Rated 5.0 out of 5.0 by Another Memorable Stay I stayed twice during May, both 4 days duration, and it was another excellent stop over. All the staff really go out of their way to make you feel most welcome and I always appreciate it. During a business trip things can become quite hectic, so to unwind on the Executive Floor for some drinks and snacks after work is a real pleasure. One morning I found that some of the gym equipment wasn't working properly, but no problem for the staff, they fixed it quickly. It's this level of service, together with the excellent rates, that makes HIDT a great alternative to other surrounding hotels. Reservation team are always on hand to help with bookings at other IHG hotels in China, a service I find extremely helpful. Plus the travel agency on the ground floor to assist with flights and train timetables. If you are looking for a well located, well run and well priced hotel which is only a 15 minute taxi ride to the centre of Shanghai, then try HIDT. You won't be disappointed!! May 26, 2014
Rated 4.0 out of 5.0 by Great Stay Great location. Very clean. taxi's are easy at this location and it fast and cheap to go anywhere downtown. Staff are helpful with great english skill. Property/Lobby could use an update, but rooms are good. much value better than the nearby holiday inn express Zhabei. May 15, 2014
Rated 5.0 out of 5.0 by Excellent Staff and service It is always a pleasure to stay at this hotel. The staff is great and service excellent. May 5, 2014
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