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Rated 3.9 out of 5 by 335 reviewers.
Rated 4.0 out of 5.0 by Great value, but... No argument here: staying in the hotel offered a great value. However, two major detriments limited my review, and my potential of staying there next time I am in Shanghai: 1-Communications with the staff were sort of difficult. Holiday-Inn needs to enure that the staff have at least some fluency in English. The staff were definitely friendly and hospitable, but it was really difficult to communicate in English. 2-The 'western' restaurant was far below par #with the exception of breakfast#. So, I had to go out to hunt for dinners or lunches, even when I was tired and preferred to stay and eat in the hotel. Either close the restaurant, or improve it. #By improving I meant: improve quality of food on the menu, and add more variations to the really limited menu choices#. October 30, 2014
Rated 4.0 out of 5.0 by 不错的体验~~~ 酒店外观不是很新,房间不错,但没给升级房间,床很软,早餐还可以,空调OK,浴室比较干净,服务态度尚可。服务人员很贴心。总体来说7分。 October 29, 2014
Rated 5.0 out of 5.0 by 用品 牙膏牙刷等洗漱用品可更换质量更好一些。 房间的物品希望能全面一些。 。。。。。。。。。。。。。。。。。。。。。。。。。 October 29, 2014
Rated 4.0 out of 5.0 by 床铺舒适,服务好 床铺舒适,服务好. 在火车站附近出行方便有机场三线及地铁,到黄浦边2.5公里. 房价性价比高.四星級标隹.该 对商务及会议非常合适 October 28, 2014
Rated 5.0 out of 5.0 by Very Impressed Holiday Inns in the states are not my chioce of destination when traveling. I chose this one due to location close to changhai railway station. i was very impressed, in the future this will be my choice. October 28, 2014
Rated 2.0 out of 5.0 by 体验不佳 整体体验不佳,地段不错,但是设施太旧,房间小,光线不好,全被挡住,显得房间太暗;毛巾感觉不太干净,有污渍,不想用。其他竞争对手在这个价位能住的更好的房间。 October 28, 2014
Rated 5.0 out of 5.0 by Good hotel Like this hotel. Nice, clean, modern, comfortable. Will recommend it to everyone. October 28, 2014
Rated 3.0 out of 5.0 by Was ok and is well located Is just an old property with a cosmetic face lift. Lobby bar could be improved and better entertainment. Atmosphere was average and could be easily improved. Lifts are very slow. Great location! October 27, 2014
Rated 3.0 out of 5.0 by Good value but noisy ambiance The hotel offers a very reasonable value for Shanghai accommodation. It is close to metro and several dinnig options. Unfortunately, the location share close proximity to the railroad and thus, it is quite noisy until late in the night. Room service was a lower standard compared to other Holiday Inn hotels in Shanghai. Check-in was great. Check-out was understaffed and thus it took too long to check-out. October 27, 2014
Rated 3.0 out of 5.0 by 相当一般 酒店过于老旧了,从房间设计到装修到家具。第一次入住的房间刚刚装修完,有味道。第二个入住的房间感觉就是八十年代的。与常住的浦东假日差异巨大。 October 26, 2014
Rated 4.0 out of 5.0 by 房间布置不错,床铺舒适 房间布置不错,床铺舒适。 但是酒店外观和大堂陈设比较陈旧。 打车不方便,让前台叫车就更难了~~。 貌似旅行团比较多。 下次到上海还是可以考虑入住。 October 26, 2014
Rated 5.0 out of 5.0 服务很好 很晚抵达酒店,员工给予快速的办理入住,客房很干净舒适,下次还会入住,性价比较高,有机会会推荐朋友入住,总之是一次愉快的入住体验 October 25, 2014
Rated 5.0 out of 5.0 客房布置整洁 床单和被套非常干净,枕头有类型选择,非常舒适。卫生间洗漱用品质量一般,个人觉得和其他同品质酒店相比有差距,值得酒店房改善。 October 25, 2014
Rated 3.0 out of 5.0 by 设施陈旧 设施陈旧,交通还算便利。其实有些holiday express都可以比这家好了,不够服务还好,出差凑合住住。 October 24, 2014
Rated 5.0 out of 5.0 by 值得再来的酒店! 房间大,视野好,交通方便,前台服务太多也很好,毕竟是金卡会员,哈哈,浴室设施很齐全,房间布局很温馨,值得再来! October 23, 2014
Rated 5.0 out of 5.0 by 服务更进一步 现在有SHUTTLE BUS往来市区某些区域,如果在路线附近的话,就比较方便出入。 有手机APPS可随时查询、预订房间。 October 23, 2014
Rated 5.0 out of 5.0 by 超出预期的长城假日 由于商务原因,在上海多呆一天,选择了离火车站比较近的长城假日酒店,由于是白金卡用户,积分兑换直接升级到特色套房,送了欢迎饮料和水果,服务十分到位,入住很舒适干净,睡眠不错。 October 22, 2014
Rated 1.0 out of 5.0 by 客房阿姨在楼道里太吵了 很晚到的酒店,早上想睡晚点,但是客房阿姨在楼道里太吵了,一个早上就大声说话。一会儿是分配工作,一会查房,我的房间还在电梯旁,更加吵!无法睡觉 October 22, 2014
Rated 5.0 out of 5.0 by Great value for Money A very convenient location. Easy access from airport. Very friendly and helpful staff. Very comfortable rooms. Great breakfast buffet. October 21, 2014
Rated 5.0 out of 5.0 by Good front desk team all my request and questions got answered at the front desk. they are helpful and responsive. everyone in the hotel including the housekeeping crew is polite. very convenient location for inland train and subway. October 20, 2014
Rated 4.0 out of 5.0 by Good service First room I was in had a really awful stench. The staff was super courteous and moved me to a new room. Everything was pretty good. October 19, 2014
Rated 3.0 out of 5.0 by 最好实施装修 虽然该酒店所处地理位置方便,但是感觉它已经步入老朽境地,本人认为已经可以重新实施装修,还有就是能否完善健身设施,以便住店客人能方便进行健身。 October 18, 2014
Rated 1.0 out of 5.0 by 楼层阿姨太吵人睡觉了 由于飞机晚点,很晚才到的酒店。整个大堂就一个女员工在前台,看到人走近了也不打招呼。办理入住时候对于提前支付房价也不是很熟悉。最可气的是整个早晨阿姨都在楼道内大声说话,完全让我没法好好休息。这家假日的管理真是令人遗憾! October 18, 2014
Rated 5.0 out of 5.0 by 住宿舒适感 总体很舒适,出行也很方便,咨询问题时前台员工较为周到~能提供很贴心、便捷的叫车服务,让整个出行没有遇到棘手的问题,非常好 October 16, 2014
Rated 4.0 out of 5.0 by 整体不错 整体不错,交通方便,就是卫生间卫生一般。 整体不错,交通方便,就是卫生间卫生一般。 整体不错,交通方便,就是卫生间卫生一般。 October 16, 2014
Rated 4.0 out of 5.0 by 广场假日 最大的优点就是地理位置不错,火车站出来走五分钟,但是整理房间的很不用心,拖鞋,肥皂什么的备品都忘了放,其他还好 October 16, 2014
Rated 1.0 out of 5.0 by 所住过的最差的假日 正好路过,我是被假日的品牌吸引去入住的,结果房间太旧,装修甲醛味太重,绝对不会再住了!!!!!!!!!!!!! October 13, 2014
Rated 4.0 out of 5.0 by 交通方便 酒店的位置很好,出门就是地铁站。 check in的速度很快。 check out的时候朋友把手机忘在房间,酒店前台处理很及时。 October 12, 2014
Rated 1.0 out of 5.0 by 这个酒店该拆了 开了17年,不翻新一下?烂得掉渣! 开了17年,不翻新一下?烂得掉渣! 开了17年,不翻新一下?烂得掉渣! 开了17年,不翻新一下?烂得掉渣! 开了17年,不翻新一下?烂得掉渣! 开了17年,不翻新一下?烂得掉渣! October 12, 2014
Rated 4.0 out of 5.0 by Quite a good hotel Staying there for a night in 2 rooms together with friends and family. Staff service is good. I am staying at Tian Mu Xi Road tower. Bathtub cannot be used as water is leaking. The knob was spoiled. I do not put up the attention as it was just a night of stay. Hopefully hotel management will inspect that to avoid dissatisfaction of other customer. Breakfast is satisfactory and location of the hotel is best. Around the corner of Shanghai Railway Station and Subway. October 10, 2014
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