Rated 3.9 out of 5 by 191
Rated 4.0 out of 5.0 by julio60 Good service
in summer should use smaller blankets. This thick blankets make us keep the airconditioner higher, consumin more power and polluting the world more.
September 9, 2014
Rated 4.0 out of 5.0 by SIG Mike 隔音一般, Wi-Fi coverage no good
如上, 夜間施工影響睡眠, 房間內Wi-Fi 有死角, 連接常有問題, 服務人員(house keeper) 態度親切, 電梯多很方便, 地點離地鐵稍遠, 不好叫taxi
September 7, 2014
Rated 4.0 out of 5.0 by tapfan The hotel to stay
The hotel I like the most in Shanghai. I have almost stayed in this hotel in last 10 years when I travel to Shanghai, The best reasons, to name a few, are:
convenient for transporation. It is easy transportation between the railway station and airport, the subway, easy access to business area like Hongqiao and Lujiazui.
Nice surrounding atmosphere. Xinhua street is one of the oldest streets in Shanghai, tree shaded pedestrain walkways, nice looking stylish architectures, nice bars and resturants as well as convenient cinema.
September 6, 2014
Rated 4.0 out of 5.0 by alex1118 地理位置优越
September 4, 2014
Rated 5.0 out of 5.0 by kytm Shanghai
Good area and the hotel is comfortable. I have enjoyed staying at this location each time I have visited this hotel.
September 1, 2014
Rated 4.0 out of 5.0 by joleenc 餐饮质量有待提高
August 31, 2014
Rated 3.0 out of 5.0 服务可以,酒店旧了
August 27, 2014
Rated 4.0 out of 5.0 by sunnyside-up Perfect location for family reunion
Great staff efforts in an older, but well maintained hotel. Recognize difficulty in stopping previous guests from smoking in non-smoking rooms. Paperwork should be reviewed carefully upon check-in and check-out.
August 26, 2014
Rated 5.0 out of 5.0 by tangxb 很精致的酒店，早餐非常丰富
August 22, 2014
Rated 4.0 out of 5.0 by PSPS Pillow
Pillow is too soft
need more options of pillow
Need hanging location for self cleaning clothes
Suggest to have more TV channels selection
August 21, 2014
Rated 5.0 out of 5.0 by CPC-LC Sweet & attentive club lounge team
Thanks to club lounge attentive to keep all of my trip expense invoice documents which I forgot and left in room desk after my checking out on my last staying. So I can get it back on my returning trip this time and declare my expenses to my company in advance.
August 19, 2014
Rated 4.0 out of 5.0 by junesst 绝佳的地理位置
August 19, 2014
Rated 1.0 out of 5.0 by yoyo123 态度很差的前台
August 19, 2014
Rated 4.0 out of 5.0 by Poe66 Pleasant stay
I have had several pleasant stays in Crowne Plaza Shanghai. Although not welcomed as IHG club member at the check-in desk, people are very friendly and the check-in process goes faster than I have seen at any other hotel.
Most appreciated is that early check-in (10am) and late check-out (8pm) are available on request without extra fee.
Executives floors are good. The fresh ruit, free drinks in mini-bar, spacefull rooms and club lounges are the example why this hotel offers good price/quality ratio.
Atmosphere in lobby bar and club lounge could improve. Club Lounge in general has much more personnel walking around than visitors. Comfortable for travelers is that the hotel offers in room massage services.
English of most personnel is OK.
Only serious problem is that the wifi intenret connection is not stable is many rooms with disruptions every 3-5 minutes. Seems to be related to the loction of the rooms, have also had room with stable wifi connection. Also in the lobby connection not always stable.
August 18, 2014
Rated 3.0 out of 5.0 过于老旧的皇冠假日
August 17, 2014
Rated 5.0 out of 5.0 床铺舒适，服务一流
August 16, 2014
Rated 5.0 out of 5.0 by Person from Taipei 價錢合適，服務到位
August 13, 2014
Rated 5.0 out of 5.0 by 勇敢的心 非常好的入住体验
August 4, 2014
Rated 4.0 out of 5.0 by kent12 还算不错的一次入住
August 3, 2014
Rated 5.0 out of 5.0 by 小巧虎 汤 没有地下停车场、空调冷气不足、总机线路不清晰、会员卡办理时间长
July 31, 2014
Rated 4.0 out of 5.0 by 爱吃棉花糖的小胖子 床铺舒适，服务到位
July 29, 2014
Rated 5.0 out of 5.0 by 飞行的人 服务超好
July 28, 2014
Rated 5.0 out of 5.0 by emjh123 寝具比较舒服，房间整洁，有家的感觉。
July 20, 2014
Rated 5.0 out of 5.0 by yzj1188 服务效率都不错
July 18, 2014
Rated 5.0 out of 5.0 by AmosW Good location and warm service
The hotel is located in the center of Shanghai downtown. Although the building is a little old, the guest room is decorated well and cleaned very well.
July 18, 2014
Rated 5.0 out of 5.0 by janny64 入住满意
July 16, 2014
Rated 3.0 out of 5.0 by m142 Crowne Plaza - Pan Yu Road Feedback
Hotel is reasonable value and has great Pan Yu Road location. The downside is that the fitness center equipment is dated and the room itself is small and stuffy. The rooms were reasonable but my chair was broken which should have been known by the hotel staff. The bathrooms were not as nice some of the other hotels on Pan Yu road.
July 14, 2014
Rated 3.0 out of 5.0 by jacky021 床铺舒适，服务不错
服务不错，早餐丰盛， 大堂环境不错， 房间有些陈旧，还有改善的空间，位置不错，离地铁很近，睡眠环境不错，健身房一般
July 13, 2014
Rated 5.0 out of 5.0 环境不错
July 13, 2014
Rated 5.0 out of 5.0 by RichardRH Excellent service
I enjoyed the stay at the hotel, as always, for good service, quality rest, and location. The front desk was very accommodating, even a renewed contract with our company was not found, the front desk checked me in at the previous contract price, recognized my Platinum Membership and offered me a free upgrade. Compared with another hotel (at the same city) not willing to make any accommodation because of the available room was slightly above our allowance, the staffs here made my stay much more enjoyable, and likely more future stays.
One observation the management should pay attention to: one morning when I asked for a taxi at the front door, a concierge in turn asked a non-hotel staff to get a taxi from the street. That doesn't look very professional and should be avoided.
July 12, 2014