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Rated 4.2 out of 5 by 143 reviewers.
Rated 2.0 out of 5.0 by Two major problems need addressing 1. The front door staff take Rmb 20 from taxi drivers who want to take guests to the airport. This means taxis avoid this hotel and do not like it and some of the taxis that come to the hotels are not from the good firms. In the end, customers pay for the Rmb 20 charge through lower availability of taxis and longer routes as drivers seek to earn back this money. If you do stay at the hotel, DO NOT use the doormen to get a cab -- get it yourself (avoid red cars) so you avoid fueling their bad habits. Management needs to stamp out what the front door staff are doing. 2. The internet is extremely slow, slower in fact than even China Mobile mobile phone connections. This plus the charge of Rmb 98 per day is somewhat unreasonable. A business hotel should have a good internet connection and this hotel does not. It's not in a bad location and the rooms are fine. But overall I would avoid this property. I have been a Platinum for many years continuously and travel a lot. This hotel needs to have some changes. November 8, 2012
Rated 5.0 out of 5.0 by Good service and room Very good service on front desk when check in and out, nice call from guest manager. The room is fine and big. November 7, 2012
Rated 5.0 out of 5.0 by good food is good, staffs are nice. I offen stay at this hotel and like it. October 25, 2012
Rated 5.0 out of 5.0 by Comfortable bed and great service. The reception is warm and thorough.The lobby is comfortable and music is fair-sounding.The room and bed is comfortable,quiet.Breakfast can not only satisfy Occidental but also Chinese. September 26, 2012
Rated 5.0 out of 5.0 by Guest service The service was good and fast. I called the reception regarding the battery of telephone. Only in 1-2 minutes the service had replaced the battery. September 23, 2012
Rated 4.0 out of 5.0 by Maintenance and staff quality declining Have been to this establishment many time but it was a first return in 2 years. 1.Front desk was friendly. 2.Room was clean and tidy but maintenance is disappointing. When I turned on the shower, water splashed from the joint of the water tube and the tap. It was losely connected and needed to be srewed back. 3.Controlling guests in flow during breakfast hours has always been an issue in this hotel. There was no greeting at the front and it was only after quite a while that I have been seated (with 2 parties jumped the line and just walked in and seated themselves). After I got the food and return to my table, there was a "stranger" eating at my table. I was about to get the waiter when the gentleman left himself. 4.I must tell you, my room rate did not include breakfast and there was NO ONE to check on me when I left. I did not pay for my breakfast up til now. Charge me!!! September 20, 2012
Rated 5.0 out of 5.0 by Very Good The hotel is very good. I always select this hotel in Shanghai September 10, 2012
Rated 4.0 out of 5.0 hospitable staff Feel like home when I enter the lobby. People around me are joyful and at the same time very professional and efficient. September 1, 2012
Rated 5.0 out of 5.0 by 宾至如归 前台登记迅速,体会白金顾客的优越感,态度热情,服务周到,结帐准确,礼宾服务细心,愿意再次入住上海古井假日 August 30, 2012
Rated 4.0 out of 5.0 by Relaxing and comfortable the only thing to comment is the breadfast. The bread and pastry are not as good as before. August 29, 2012
Rated 5.0 out of 5.0 by Comfortable, inexpensive Shanghai hotel I enjoy staying at the Holiday Inn Shanghai Vista hotel. It is located in an up-and-coming neighborhood with many nearby shopping and dining areas. Changshou Road subway station is within 200 meters of the hotel entrance and the hotel is within walking distance (30 to 45 minutes) of the Shanghai Bund, Town God Temple and Xin Tian Di. Shanghai's airports and train stations are conveniently accessible via inexpensive subway trips. This hotel has a nice swimming pool and work out room. The staff is very friendly and speak passable English. The rooms and common areas are always clean and fresh. This hotel has several restaurants, but other than breakfast, I prefer to sample the local food at many nearby small restaurants and street vendors. This hotel is nice sanctuary to return to after a busy day working or playing in Shanghai. August 28, 2012
Rated 4.0 out of 5.0 by 市中心好酒店 位置好,服务好,性价比高。每次都要求面积大一点的房间,基本都得到满足,入住和退房速度都很快。每次点了中餐厅的送餐服务,都满足要求。 July 11, 2012
Rated 4.0 out of 5.0 by So far so good It is long time since I stay in this hotel, so I can say nothing about the experience, anyway, It's good, nothing un-comfortable happened. July 11, 2012
Rated 3.0 out of 5.0 by Average Location Difficult to get taxi. When it rains, guest may need to brave the rain in order to get onto the taxi. Hotel staff do not know how to provide umbrella shelter for guests. July 10, 2012
Rated 4.0 out of 5.0 by Excellent Bell service I am impressed with the hotel's Bell service. They are very helpful. July 9, 2012
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