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Rated 4.6 out of 5 by 202 reviewers.
Rated 5.0 out of 5.0 by One of my favorite Frequently stay in this property. Staff is friendly and many acknowledge me personally. Nice happy hour offering in executive lounge. Good breakfast buffet. November 28, 2013
Rated 4.0 out of 5.0 by 总是缺少宾至如归的感觉 洲际系列的酒店住了很多, 但是, 现在入住时总是少了原来的感觉----想以前在沈阳洲际, 不论是礼宾还是客房服务, 都把你当成他们的客人, 现在,他们宁愿扭过头去, 也不愿脸上堆起简单的笑容. November 24, 2013
Rated 4.0 out of 5.0 by 我的下一个holiday是哪个城市? 晚上近12点到的酒店,酒店灯火辉煌,大气轻松。前台妹子的服务很到位,速度快,跨一下! 酒店很舒适也很熟悉!退房和行李寄存很让人省心! 可能我起床有点晚(感觉酒店早餐没有其他城市holiday和 indigo丰盛呀,呵呵。。。。。。 November 22, 2013
Rated 4.0 out of 5.0 by Excellent facilities and great service #Hardware are brand-new, clean and modern. #Toilet shower system is well equipmented, shower head with adjustable pressure. #Bed mattress is comfortable. #Short distrance between the hotel and Shanghai New International Expo Center. Since this hotel is not near to the subway , their management team have figured out many ways to solve the transportation problem. They will give you the Taxi ticket, so you may enjoy the breakfast without lining up outside the taxi stand. Once the taxi come, they will remind you in the restaurant . I am very appreciate one of their Customer Relationship Manager- Miss Ni (倪小姐), she is very passionate to introduce the Hotel service, room condition, food and Beverage, she is also very familiar with their company customer loyalty program. As I am the gold member of their group, she proactively to offer the free Wifi, welcome drink and complimentry Fruit & Cookie. A very wonderful stay with reasonable price. November 19, 2013
Rated 4.0 out of 5.0 by Friendly staff but smoky room Overall, it is a good hotel. Friendly staff, good bed, good breakfast. We request for a non-smoking room but was given a room with cigarette smell. Some guests might have smoked in the room even though it is a non smoking floor. It lingers in the room for the whole stay. I have asked for a change of room but it was full. The front desk lady is professional and suggest for a clean up. Unfortunately after the clean up the cigarette smell is still very strong. Besides this, the hotel is overall a good hotel. November 17, 2013
Rated 4.0 out of 5.0 by 服务满意,早餐要改进 前台和客房服务都令人满意。但自助早餐比较差,可供选择的范围小,几乎没什么可供挑选的。会员用餐区连个服务生都没,没什么太大意义,不如干脆放在酒廊供行政客人专用,但前提是服务要跟上。另外,我房间浴室天花板上有滴水声,虽然没有影响睡眠,但出现在行政楼层不太应该,硬件维护还得跟上。 November 16, 2013
Rated 5.0 out of 5.0 by Great People and Service The customer service in this hotel is by far above most Holiday Inn's Globally. This hotel is more like a 5 star Crowne Plaza. It's also consistently good. I stay heve every 3 months or so and it always very good. The staff in the Executive Lounge during happy hour on the 25 floor are always very friendly and eager to please. Say hello to Angel & Sunny. They make you feel welcome and at home when far away from home. November 12, 2013
Rated 5.0 out of 5.0 by 物超所值,无以伦比 酒店地理位置很方便,周围有巴黎春天、乐购超市,吃饭、购物都很好。酒店的早餐质量也不错,特别喜欢豆腐脑和烫蔬菜。枕头、被子都很舒适,还会再次入住的。 November 1, 2013
Rated 5.0 out of 5.0 by Never fail Since my first patronage to Holiday Inn, I am glad to say that it never fails me. Keep up the good work! October 21, 2013
Rated 5.0 out of 5.0 by A nice hotel Excellent room condition and guest service. Lot's of food options nearby. Easy access to Pudong International Airport. Will re-visit in future! October 20, 2013
Rated 4.0 out of 5.0 by Great service I received kindly welcome since I got off the taxi. Checking in quickly with being recognized for Platinum Member. The waitresses in Executive Lounge are hospitable. Let me feel enjoyable travelling in Shanghai. October 20, 2013
Rated 5.0 out of 5.0 by 不错,让人舒服 总体来说非常不错,房间大而整洁,早餐也还算丰富。如果说有改进就应该是停车了,酒店的停车相当混乱,管理松散,有时会出现乱收费。 October 17, 2013
Rated 5.0 out of 5.0 by Good hotel Room is very good to relax and bed & Pillows are good. October 4, 2013
Rated 4.0 out of 5.0 by Very nice hotel and confrt room The roomis big and very clean, the place is very quite, and there is a big shopping mall around this hotel, very easy for life. September 23, 2013
Rated 5.0 out of 5.0 by 还算不错的假日酒店 位置稍偏,除了酒店餐饮外,周围配套的餐饮购物比较全,很方便,适合家庭度假居住,服务人员比较热情,早餐在丰富些就好了。 September 11, 2013
Rated 5.0 out of 5.0 by 舒适,体现服务水平的一晚 入住酒店,前台服务人员让人感觉很轻松,态度比较和善, 客房设施比较完善,卫生状况良好,客房面朝绿地这一边,非常安静,视野也比较开阔。电视频道略少了些。不过没有大碍。 酒店的游泳池还是不错的,服务人员比较热情的给了指引。 早餐的品种确实要比HIX的丰富不少,不过有一部分热的品种,没有足够的温度,一部分热一部分略冷,当然这个小的细节,饮料的品种尚可。 总的来说,这一次的入住,还是比较舒适的周末入住体验。 September 11, 2013
Rated 4.0 out of 5.0 Great Hotel for Exhibition I found this property quite close to the new exhibition center where I had to attend for 4 days. The taxi ride is less than 14 minutes which is amazing. Normally I would book somewhere further north with 20-35 minutes taxi ride. Rooms were new and clean. View of the park was relaxing. Also loved the pool and the fitness. I would recommend this property to others next time. The staffs gave me a gold member in room amenities, very nice. September 8, 2013
Rated 5.0 out of 5.0 by Nice for family getaway We've enjoyed rich member benenefits, nice and clean pool, and excellent lounge service. Absolutely recommended. September 5, 2013
Rated 4.0 out of 5.0 by Holiday Inn Jinxiu Family stayed here for a weekend retreat / mini holiday. It is a newer hotel, more training is needed for some staff. Sherry at the front desk is great. The breakfast spread is high quality (nice made to order noodle soup and Doufuhua). The mall next to the hotel has a nice selection of regional Chinese and Asian food. Also there is a video game arcade and bowling alley nearby. Good value. We would come back again. August 28, 2013
Rated 4.0 out of 5.0 by First stay a comfortable stay and the staffs are helpful. Nice amenities and clean. A good choice of breakfast set. A shopping centre within walking distance and there is a bus that links you to the Metro. So that's a plus. the only set back was that there were no free wifi in rooms :( ohh and i love the oatmeal soap. August 20, 2013
Rated 5.0 out of 5.0 我在浦东首选的酒店 总体感觉很好,性价比高,商务出差在浦东会首选入住。这次已经是第二次入住了。我们已经决定9月在这家酒店举办近50人的会议,有欧洲和亚太的地区的同事参加,应该会让大家满意的。 August 7, 2013
Rated 5.0 out of 5.0 by great value I was given an upgrade with Executive floor priv and good location in Pudong. Quiet and good value. Good omellette in morning breakfast. August 5, 2013
Rated 5.0 out of 5.0 by The Best Hotel in Shanghai for the money I have stayed in numerous properties in Shanghai over the last 20 years. This is my second time to stay in the Holiday Inn JinXiu hotel. One of the best and most friendly hotel staffs in the world. Excellent rooms and a great breakfast. When I come back to Shanghai, this is where I will stay and recommend it to my company to book everytime visitors arrive. I want to mention several key staff personnel to give them individual praise but every staff member was great to work with the 18 days I was in the hotel. First at Breakfast. Serena who quickly learned my name and was ready for bing ( ice ) for my 64 oz insulated Texas Mug. Also Beaky in the Executive Breakfast Lounge was perfect with the timing for serving me. Finally, Link was the best at making my eggs each morning. Within a few days, he knew exactly how to make my eggs perfectly and warm up the bacon on the grill for me. Breakfast was a great experience but even better with these two wonderful ladies and an excellent short order cook each morning. Finally, Sunny was just an excellent host in the Executive Lounge on the 25th floor. She was always attentive to the needs of my customer or co-worker who joined me for drinks / snacks. All of the staff on the 25th floor was great but Sunny just helped end the day on a very happy and positive note. This Holiday Inn JinXiu is just a great hotel for the price in Shanghai. If they could only put in a McDonalds within walking distance ( only a 15 min $4 taxi ride ! ) it would be perfect. The KFC and Papa John’s Pizza are close enough to enjoy however along with a half dozen great Chinese / Asian restaurants all within walking distance. July 13, 2013
Rated 4.0 out of 5.0 by Notbest Change desk chair, believe that less than three star hotel would not allow to it to be in room! Looks bad to have guests in the room. July 6, 2013
Rated 4.0 out of 5.0 by Great hotel, with a couple caveats Hotel is excellent in most respects. Two glaring exceptions are the internet service, and a cold, non-operating jacuzzi. My internet connection was always very slow, and my connection kept dropping. This was true for both the wifi and the wired connection in my room. I spent time on the phone with IT staff trying to troubleshoot the problem, but the problem was never resolved. To make matters worse, I was charged exorbitant fees for every minute I was online. The cold jacuzzi is just weird. It doesn't seem to be a problem of a broken heater or pumps, but a conscious decision to not heat the pool or turn on the jets. I've called the attention of hotel staff the issue on two separate stays, and the response was "Yes, we always keep it at this cool temperature." When I pointed out that jacuzzi's are supposed to be hot, I just got shrugs that indicated to me that the staff either didn't know what I was talking about, or they didn't have permission to turn up the heat or turn on the jets. June 7, 2013
Rated 5.0 out of 5.0 by Enjoy this stay and thanks Sherry I enjoy this stay, and thanks for the help from Sherry. I would like to come back next time. May 20, 2013
Rated 5.0 out of 5.0 by Comfortable Stay A nice hotel for vacation or business trip. Room is clean and comfortable. A lot of choices for the breakfast from local Chinese food to western style food. Hotel staffs are helpful and professional. It is wonderful for the hotel provide live football broadcast channel. May 19, 2013
Rated 4.0 out of 5.0 by confortable and big bed, nice bath room The overall situation is good. Room is big and bath room is nice. But the lobby has a strange smell. And welcome drink can not pack from the restaurant. May 9, 2013
Rated 4.0 out of 5.0 by poor wifi internet with cable is ok, but wifi is very slow. Additionally internet surfing cost makes me feel not so comfortable. I stay in other holiday inn or Crown Plaza, where the internet and wifi is free. May 5, 2013
Rated 2.0 out of 5.0 by Disappointed As a priority club member I am always looking for a good deal at the IHG hotels. Usually, I am not disappointed! But my stay at your hotel made me regret my visit to Shanghai. It seems to me that it would be simple enough to put maintenance and repair information on the internet or send an e mail to the guest prior to their visit. I came to Shanghai for a relaxing weekend, fully expecting to enjoy the swimming pool, but alas it was under repair. The smell in the hall ways was so sickening. Fortunately the room was clean, comfortable, and odor free. The food in the Western Restaurant was just so so, at best. Perhaps it was an off day but, it really leaves a bitter taste (pun intended) in your mouth. I have grown to expect better from Holiday Inn. When I complained the response was a half-hearted "sorry." April 14, 2013
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