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Rated 4.1 out of 5 by 55 reviewers.
Rated 5.0 out of 5.0 by comfortable room and nice service The room is nice and clean, but too hot even with air-con turned off. The shower is very powful and satisfied. All the staff are smiling and offer a good service. December 4, 2013
Rated 4.0 out of 5.0 by F&B staff service Your F&B staff service have been improve , keep it up December 1, 2013
Rated 3.0 out of 5.0 by 一条广告反复播放 商务旅行仅住了一天,整体尚可。其间因电视遥控器失灵,无法更换频道,所以被反复播放的酒店广告持续干扰。联系客房服务两次却没有任何人员来帮忙修复,最后只好放弃观看电视的想法,入住体验大打折扣。 November 24, 2013
Rated 1.0 out of 5.0 by employees need more training 1. checking slow (lack of employees); 2. service during breakfast is poor; 3. When I asked for a knife for the fruit, customer center let me contact with the inner restaurant. When I called the inner restaurant , they asked to contact with executive club. Then I talked with the girl in the executive club, at begining she asked me to talk with customer center (big cycle). Finally she let me borrow one and her service was good as well; 4. staffs work at activity center are very friendly November 13, 2013
Rated 4.0 out of 5.0 by Bad service F&B Personnel at the restaurant is careless and absolutely not able to manage foreign customers. Almost no one at the ground floor restaurant can speak decent English, sometimes it is hard to order even the in-room service. Buffet is poorer and poorer every time I come. November 5, 2013
Rated 5.0 out of 5.0 by : Comfortable room and great service Every things are excellent. It will be very perfect If the quality and quantity of food and beverage were improved a little bit. I will choose reommend this hotel in next time anyway. October 25, 2013
Rated 5.0 out of 5.0 by Disappointed but Still Feel Good The club floor used to close at 9.30pm but now it close at 8 pm. This time again I can`t get my favour room. Some F&B staff not too helpful. But I still feel Good when I stay with this hotel , once check in I am so relax. Give Thanks to all the staff that have serve me. October 22, 2013
Rated 5.0 out of 5.0 by Comfortable bed but pillows too soft Comfortable bed but pillows too soft. But, if 2 stack, too high Humidity too high, sweat a lot October 11, 2013
Rated 5.0 out of 5.0 by the better choice of staying in this hotel the good environment of the hotel and guest room, excellent service makes me relaxing. But there was a little issue of wireless connection, as the connection was always broken. October 3, 2013
Rated 5.0 out of 5.0 by Very good room furniture set up We stayed two nights at this hotel in September 2013. The furniture setting in our room was excellent, providing space to open and spread our luggage. The breakfast buffet was excellent. The hotel provided free shuttle service to Long yang Road metro station which was very convenient. October 1, 2013
Rated 5.0 out of 5.0 by Clear improvement on service I have stayed here numerous times as it is close to Pudong airport. Really nice hotel but the service at the front desk was somewhat cold. During my last stay on the 27th it was a noticable improvement. Kudos to the staff for working on this and it was much improved. Will stay here again in the future September 30, 2013
Rated 5.0 out of 5.0 by 游泳池太赞啦~ 每次经过,心心念念的想去悬空泳池游泳,中秋节终于体验了一下,人也不多~中午晚上各去了一次,晚上人会多一点,不过泳池真心太爽了~~ September 28, 2013
Rated 1.0 out of 5.0 by Non-smoking room change into smoking room a non-smoking room reservation is made on 25 Sep, finally the hotel assign me into smoking room. And there is no chance to change the room on the night (after 3 times calling to frontdesk), the reservation booking is USELESS since Holiday Inn hotel does not align with their commitment (confirmation number) to customer. This is the basic of keeping customer loyalty I will not recommend any one to stay in this hotel and the whole brand Holiday Inn. Compare to Crowne Plaza, their friendly and professional, i feel greatly disappoint as they are in the same IHG Family September 25, 2013
Rated 5.0 out of 5.0 by Great Hotel It was a very pleasant stay, staff is A1, rooms very comfortable, the swimming pool is awesome at floor 24th and a beautiful view. Breakfast OK. September 24, 2013
Rated 4.0 out of 5.0 by Holiday Inn Express in Shanghai Pudong The location is not as close as it describes that's close to the airport. And I had to go visit the new company I'm currently working for which the office is located approximately 15 Km miles from the hotel...and be aware of the description of the New Pudong Area (which is like a 15 miles radius wide!!!##. The cab rides were like 120 Rmb from the hotel to PVG and 50 Rmb from LongYang Maglev station #although they have a shuttle service from the hotel). I took the advantage of the redemption of the points which I have collected therefore, all in all is a much less costs than staying anywhere else for the needed qualities and services. I have been too Shanghai many times during 2009 - 2010 and the growth of the area is just totally phenomenal.....My advice to everyone is: Try to understand the geographical sense of so called "Shanghai" prior to bookings of the hotels otherwise it will be a unimaginable of a ride. September 22, 2013
Rated 5.0 out of 5.0 by Shanghai Pudong Kangqiao Hotel is relatively new. Bed is comfortable. Room is clean. Internet works. Many selections for breakfast in main dining room. English speaking staff available. Closest Intercontinental property that I can find to Pudong Airport. Taxi ride is about 25 minutes and 100 RMB. Good hotel for Pudong stopover stays. September 1, 2013
Rated 4.0 out of 5.0 by great bed and Chinese restaurant Great bed, great Chinese restaurant great pool experience conciege - italian lady, very helpful no help with cases was a minor issue overall much better than expected August 30, 2013
Rated 5.0 out of 5.0 by Great Service Room update, swiming pool, especially the experience in executive lounge. The waitress concocted kinds of cocktail. very very good. I like. August 21, 2013
Rated 5.0 out of 5.0 by Excellent choice Great breakfast, attentive staff, comfortable clean & quiet room. Would definitely stay here again. Also located between the 2 Shanghai airports. August 17, 2013
Rated 2.0 out of 5.0 by Disco Beat all night by nearby dancefloor I stayed a few days and should have moved out after realizing that from 10pm to 3am the nearby dancefloor creates unbelievable noise. The noise comes from the road side; insist on staying towards the yard !!! August 14, 2013
Rated 3.0 out of 5.0 by All good except for one thing.... I stayed at your hotel twice last week... same room, 1317... both times. Your hotel is really good, comfortable, etc... but as a business traveler, your internet service is below standards and I do say I might not stay with you next time. Both stays, there was basically no WiFi in the room, 1317... and I had to do my emails down in the public area... which was so slow, that I could not download even 50Kb files... and there was no one else in the public area, so I don't think it was an issue of 'too many people on line'... Please upgrade your internet abilities and then I will consider staying at your hotel again. For a businessman like myself, great internet is a minimum to stay August 12, 2013
Rated 5.0 out of 5.0 by Great Sevice Breakfast was improved at Executive Lounge, It is wonderful. Please keep moving. I am expecting more supprise in next visit August 2, 2013
Rated 5.0 out of 5.0 by very nice experience in Holiday Inn SHANGHAI PUDONG KANGQIAO Staying in Holiday Inn SHANGHAI PUDONG KANGQIAO has been a very nice experience. July 17, 2013
Rated 5.0 out of 5.0 by Great Service Great place to stay and the hotel staff was awesome from check in to check out! July 17, 2013
Rated 4.0 out of 5.0 Super Pool, In the Middle of NoWhere Das Hotel liegt in einer Vorstadt. Weit weg von allem, auch dem Flughafen etwa 40km. Das Hotel ist recht neu, hatte aber stark verschmutze Fenster so das man kaum durchschauen konnte. Executive Lounge war angenehm. Ich fühlte mich aber, nicht Willkommen. Der Pool als "Balkon" im obersten Stockwerk mit Glasboden. Zimmer waren sauber und geräumig. Das Frühstück am Morgen war zwar vielfältig aber es fehlte die Vielfalt beim Obst. Insgsamt ok. July 11, 2013
Rated 5.0 out of 5.0 by Great Environment The Staff at this location is exceptionally professional and caring for their guests. The taem travels the extra mile to ensure that the guests are comfortable while staying at this property. June 30, 2013
Rated 5.0 out of 5.0 by Home away from home ... This is the second time that we have stayed at this hotel. The rooms are great, spacious, clean and very comfortable. Breakfast buffet is wonderful and the pool and gym are first rate. Service generally great. Would recommend this hotel to any Australian travelling to Shanghai. In terms of value for money it is first rate. Will stay again next time we are in Shanghai - although this hotel is a little of the beaten track it is well worth it. June 5, 2013
Rated 4.0 out of 5.0 by 到上海一般都会住这里。 大堂服务不错,房间整洁。但是餐饮的服务有待改善,早餐的品种好久没有改过了,而且餐具更换拜访不够及时。 May 28, 2013
Rated 4.0 out of 5.0 by 住了5天,早餐无新意 不要求早餐的品种有多么的琳琅满目,但至少每天要有点不同,住了5天,每天的早餐品种甚至拜访发的位置都是一模一样,很容易让人产生厌倦,每天都是全新的,为什么不把最重要的早餐弄得让人感觉是新的一天的开始呢。加油! May 27, 2013
Rated 4.0 out of 5.0 by Hotel Location and Comfortable Room The hotel location is good for me , alot of fresh air , next to a shopping complex , super market , many restaurant and near by 2 China Bank. May 2, 2013
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