Rated 4.2 out of 5 by 135
Rated 4.0 out of 5.0 by E. Cheung 酒店不错，泳池是特色
April 21, 2014
Rated 5.0 out of 5.0 by davilla A great stay
I moved to Shanghai for work and stayed at Holiday Inn Kang Qiao for 18 days while waiting to move into an apartment
Hotel: it's new, clean (very important) and rooms are large, comfortable with modern style
Staff: mainly locals, always nice and kind. A very special thank to Valentina, an Italian girl who works there as Front Office Manager, who helped and supported me a lot with my needs and answered all of my questions and curiosity about the city and the Chinese lifestyle.
Restaurant: it offers a wide variety of food, both Asian and international and, most important, both are great. Breakfast is also very good and various.
Relaxing facilities: a modern gym and an amazing swimming pool with glass floor are available.
Location: approx. 30' min drive from the city center the hotel surroundings are nice and clean. There are shops of any kind, restaurants, laundries, bakeries and bars where is easy to meet new people.
Conclusions: I had a great stay and I would highly recommend this hotel for those who are looking for an accommodation in Pudong, Shanghai.
April 19, 2014
Rated 5.0 out of 5.0 by Mr.C. Efficient , comfortable hotel with great service
Especially for business people this hotel makes you feel a little at home. You get the efficiency you want and the very good service comes with a smile. Very convenient is the laundry service, both for people who stay longer and the ones that need to pack a small suitcase. Never crowded in the special, roomy pool with a view. The second floor restaurant is top quality. The tea is made using water from the bottle, the capuchino is realy Italian. I love it.
April 19, 2014
Rated 1.0 out of 5.0 by Morten888 很差的一次入住
April 10, 2014
Rated 4.0 out of 5.0 by MUJILABO 差旅首选，性价比高，睡得很舒服
April 6, 2014
Rated 1.0 out of 5.0 by Dr. Blake Terrible Hotel
No upgrade because I was using China Dream award night.
No bellman on duty when I arrived. Good luck with the bags.
There was puke on the hotel elevator and no Manager on Duty present. Not sure if they cleaned it.
When I left, the bellman gave a wrong address to the taxi.
March 29, 2014
Rated 1.0 out of 5.0 by Happytrip 20 If you use IHG points, think twice
As a Platinum member, not only I didn't get any room upgrade or welcome gift but also forced to get a lecture from the Duty Manager on IHG policies about reward nights. He printed out pages of documents around 1a.m. local time to tell me he just can't offer any upgrade. I appreciate his efforts but after 13 hours long flight, a more friendly approach would be better. Did get an apology at the end of my stay- from a different Manger.
FYI, after Shanghai, I checked in HI, HI Express and CP in Shen Zhen and Shen Yang with my points, all provided Platinum upgrades, access to Executive Lounge, free breakfast, welcome gift and drinks, etc. Wow, restored my faith in IHG.
Do not try to call Duty Manager from your room. Was told no one would pick that phone up due to its location (LOL).
WIFI was bad and was told to get close to the room door to get signals after their failed attempts to charge me extra. Glad that I know free internet for members.
Good facility and location.
March 26, 2014
Rated 5.0 out of 5.0 by racerc Spacious room, well decorated and good facilities
This is a fantastic hotel in Shanghai for those working in the local vicinity. The entrance is very spacious, very clean and well laid out. My room was contemporary in terms of decoration and facilities offered, and also very spacious.
The staff are courteous and speak good English. The breakfast buffet is an excellent start to the day! In short, I would recommend to business colleagues and friends.
March 25, 2014
Rated 5.0 out of 5.0 by IndyJoe Shanghai in March
Great overall experience. staff was very helpful. Room was fantastic
March 17, 2014
Rated 4.0 out of 5.0 by BTW in China 滿足需求的前台服務
因为飞机延误，即使我过来很晚,前台服務十分優，會因應客戶需求給予滿足，这就是为什么我成为 IHG 会员的原因
March 4, 2014
Rated 5.0 out of 5.0 by Clarky14 Great hotel and staff
Was my second stay at this hotel and never disappointed as the service and staff are excellent.
The duty manager Valentina is an asset to your company as she is always so helpful and sorts out any queries we have promptly and professionally. :-)
March 3, 2014
Rated 5.0 out of 5.0 by HY7301 Good choice of booking this hotel.
Thanks for the room upgrade, although I have a little regret that it was not a suite like before. Thanks for executive lounge service, although the quality of food and fruit need to be improved. Thanks for free fruit, and it will be better if fruit knift could be provided. Thanks for front desk to extend my room reservation of Feb18, so I need't check out in 18th then check in again in next day, and it would be appreciated if I were announced before, rather than when I came to frount dest for check out, then told me that room could be reserved. This would save my lot of time for packing luggage.
Anyway, I will chose this hotel again, and hope the service quality woud be better and better.
March 2, 2014
Rated 4.0 out of 5.0 by WijayaP23 Very Friendly Hotel
Hotel staff is friendly and helpful
Value for money
February 27, 2014
Rated 5.0 out of 5.0 by snowing excellent service
Well known brand with excellent ser vice brings me a enjoyable stay. I felt the room a little bit cold and asked hotel for checking the air conditioner. When i return in the evening, i found the room tempetature was up, meanwhile a small heater put in room. Thanks to the hotel for circumspect service.
January 10, 2014
Rated 1.0 out of 5.0 by Wrenzhu Poor air conditioning system in executive suite
I spent two nights in this hotel with my family to experience its wonderful swimming pool though we stay in the same city.
The swimming pool is nice. But the stay experience was bad.
As a platinum member, I am entitled to a room upgrade. I booked executive room, but when I checked in the receptionist only gave me a very small room and told me it was already an upgrade, they called it mini-suite. And during check in, they also told me because of rennovation so I cannot enjoy the executive lounge. But when I made the reservation and booked executive room, nobody told me at that time and I still need to pay executive room money but cannot enjoy the benefit I deserve. Later, they gave me a bigger room which is a real executive suite after I insisted. But in evening we found out the air conditioning system in that room (2108) didn't work properly, the room gets extremely hot and my wife get sick because of that. In the next day, we reported this issue to the hotel and they sent a maintenance guy to this room, this guy told us the hotel shut down the cooling system to save cost and it was not the first time the guests report similar issues. I cannot believe the hotel management can make such kind decision and gave its platinum member a room with bad air conditioning system. Later, we had to change to another room at the other side (1819). Very bad sleep and stay experience.
The cafe in the 1st floor also under rennovation and the hotel opened a hall to accommodate breakfast. The air conditioning in the hall is not enough thus we felt cool when we had breakfast on the 1st day. There was an event/meeting with a big group of people during that weekend. So on the 2nd day, the breakfast place was very crowded and there was no enough food or plate to serve. Service was very bad. We just ate very little then left because too many people and little food.
January 7, 2014
Rated 5.0 out of 5.0 good breakfast and clean room service
Free wifi and good room service, but the wifi speed is limited, lower than 1m.
December 23, 2013
Rated 4.0 out of 5.0 by kyouki99jp 干净，整洁，游泳池很漂亮！
December 19, 2013
Rated 5.0 out of 5.0 by SkBk Excellent
I always stay at this hotel for 1 night when I arrive or depart from Pudong airport. The hotel is new and the rooms have that new clean look. Bed is comfortable with plush pillows. Free internet and breakfast because I am a platinum member. If available I get an upgrade to the suite. The gym is Ok and it has a great pool for laps (Not many people using either in the morning). There is a coffee shop next door that has good lattes. There is a place across the street that sells good wine at an Ok price. Watsons (similar to Walgreens) and a small shopping mall are a 3 minute walk away. Room service food is ok. Only takes 40 minutes to get to Pudong airport with good traffic conditions. There are enough people on the staff that speak good English.
December 8, 2013
Rated 5.0 out of 5.0 by Race007 Very comfortable and clean
Staying at the Holiday Inn was an overall good experience: clean room, excellent breakfast buffet, and good fitness area. All staff were very cordial and helpful. The only drawback was the lengthy time for checking in and out. The lines were long and we had to get another bus to pick us up for a workshop. The hotel bar, D7, never had any people in it the three nights I was there, so to socialize you must walk about a block to the local taverns.
December 5, 2013
Rated 4.0 out of 5.0 by lovemylife 位置太偏，泳池很漂亮
December 5, 2013
Rated 5.0 out of 5.0 by stellacl comfortable room and nice service
The room is nice and clean, but too hot even with air-con turned off. The shower is very powful and satisfied. All the staff are smiling and offer a good service.
December 4, 2013
Rated 4.0 out of 5.0 by WijayaP23 F&B staff service
Your F&B staff service have been improve , keep it up
December 1, 2013
Rated 3.0 out of 5.0 by quants 一条广告反复播放
November 24, 2013
Rated 1.0 out of 5.0 by Star87 employees need more training
1. checking slow (lack of employees);
2. service during breakfast is poor;
3. When I asked for a knife for the fruit, customer center let me contact with the inner restaurant. When I called the inner restaurant , they asked to contact with executive club. Then I talked with the girl in the executive club, at begining she asked me to talk with customer center (big cycle). Finally she let me borrow one and her service was good as well;
4. staffs work at activity center are very friendly
November 13, 2013
Rated 4.0 out of 5.0 by GJGJ Bad service F&B
Personnel at the restaurant is careless and absolutely not able to manage foreign customers. Almost no one at the ground floor restaurant can speak decent English, sometimes it is hard to order even the in-room service. Buffet is poorer and poorer every time I come.
November 5, 2013
Rated 5.0 out of 5.0 by HY7301 : Comfortable room and great service
Every things are excellent. It will be very perfect If the quality and quantity of food and beverage were improved a little bit. I will choose reommend this hotel in next time anyway.
October 25, 2013
Rated 5.0 out of 5.0 by WijayaP23 Disappointed but Still Feel Good
The club floor used to close at 9.30pm but now it close at 8 pm.
This time again I can`t get my favour room.
Some F&B staff not too helpful.
But I still feel Good when I stay with this hotel , once check in I am so relax.
Give Thanks to all the staff that have serve me.
October 22, 2013
Rated 5.0 out of 5.0 by Danzas Comfortable bed but pillows too soft
Comfortable bed but pillows too soft.
But, if 2 stack, too high
Humidity too high, sweat a lot
October 11, 2013
Rated 5.0 out of 5.0 by snowing the better choice of staying in this hotel
the good environment of the hotel and guest room, excellent service makes me relaxing. But there was a little issue of wireless connection, as the connection was always broken.
October 3, 2013
Rated 5.0 out of 5.0 by Jhas Very good room furniture set up
We stayed two nights at this hotel in September 2013. The furniture setting in our room was excellent, providing space to open and spread our luggage. The breakfast buffet was excellent. The hotel provided free shuttle service to Long yang Road metro station which was very convenient.
October 1, 2013