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Rated 4.2 out of 5 by 302 reviewers.
Rated 4.0 out of 5.0 by 期望越大失望越多。。。 浦东hi,价格一直和汤���ic不相上下,有时候甚至超过汤臣ic,一直听说这家是hi的标杆,p卡积分换房也可以升行政。春节期间定了周末六折的基础房过来拔草,当然也是给升级到行政房含待遇,很是厚道。 到了酒店check in也很快,房间已经准备好了,至此感觉都非常好。 接下来发生的就比较失望了, 1,没有欢迎信没有欢迎饮料券,这都不是什么事, 2,周末六折可以免费加折叠单人床,前台说他们没有这种单人床可以加,好像有点不可思议。 3,第二天要退房了,竟然发现糖包是过期的,拿起电话拨按下了大堂副理的快捷键,也不知道是谁接的电话,说知道了,会派人上来的。恩,来了清洁阿���,说给你换一包吧。。。。。无语,最后退房的时候交给了前台,然后就没有然后了。。。这么一家价格经常超过ic的酒店竟然会出现过期的食材。。。很难想象。。。而且反映后的处理更是冷漠,或者说根本没有处理。。。难道习以为常了??? February 25, 2015
Rated 5.0 out of 5.0 by 服务一流,环境不错,交通便利 对服务态度和品质很满意 酒店开业时间虽旧,但是环境氛围还是不错的 入住时给予了对应会员级别的待遇 地理位置不错,交通便利 February 24, 2015
Rated 5.0 out of 5.0 by Nice executive lounge The hotel was very nice although the check in was lengthy and frustrating for several reasons. The main one being a variation in price for practically every day of the stay. Which had to be explained, so much so that after several attempts even the staff were getting confused . But this was made up by the upgrades and general professionalism of the check in staff. The room was very nice clean and comfortable. A special mention for the girls who looked after myself and my colleagues in the executive lounge. A pleasure to visit both for breakfast and for evening drinks. Looking forward to staying there again. Thank you. February 23, 2015
Rated 4.0 out of 5.0 by acceptable value for good comfort and good service nothing spectacular but good service, good food and staff, if you are in Shanghai it is a place to stay for a couple of nights February 17, 2015
Rated 5.0 out of 5.0 by great upgrade I received a wonderful upgrade during the stay. great breakfast but bar is somewhat lacking.. February 16, 2015
Rated 5.0 out of 5.0 by 卓越品质 住过的Holiday Inn里印象最好、硬件最好的一家,交通便利,周边餐饮多,酒店安全、舒适、安静,前台亲切、高效 February 16, 2015
Rated 5.0 out of 5.0 by very good stay but the room is little bit pricy stayed in this hotel for 2 weeks for a business trip. upgraded to club benefits upon check in. great location with lots of dining options around the hotel. everything is perfect except for the price, which is more expensive than intercontinental SH Pudong February 15, 2015
Rated 2.0 out of 5.0 by King Bed Room = 双床房? 情人节周末,和女友入住浦东假日,图的是一份闹中取静的悠闲,可以好好享受两人世界。结果Check-in的时候尴尬发生了,前台服务员告知我订的是双床房,女友��边上,老实说觉得当时自己相当囧。。。请服务员再确认一下,结果依旧。 不过她同时提出可以加170升级到大床房。当时想查下订单,但觉得当面这样干更囧,而且万一确实是自己订错的话只会更尴尬,于是就同意加钱升级房间。进房间后,抽空查了下订单以及当时确认邮件,结果显示我之前确确实实订的是King Bed Room,也就是说我加钱入住了我本来就订好的房间。回到前台出示了手机上的订单和邮件准备要个说法时,哭笑不得的事情发生了,依旧是那位服务员,看了半天反问我“哪里能证明我当时订的是大床房”。。。。。。我只能没好气的问她King Bed Room是什么意思? 这时旁边一位感觉稍年长的服务员过来确认下直接说这是订单的问题,他们接收到的就是双床房。当时我火就大了,问她这是你们订单处理失误跟我��什么关系,她一口咬定是“订单部的同事把网上订单打印出来的时候打错了,所以前台拿到的就是这样的错订单”,全程没有一点歉意。 处理方案,以回到原始订单的大床房结束。但这时前台强调了因为我当时订的只是高级大床房,而后来升级的是豪华大床房,所以要麻烦我再挪一下房间。于是我和女友晚饭没吃就开始逗比的在17楼1楼26楼之间跑来跑去,期间还发生一件小插曲,前台打电话到房间说忘了收我押金了要我再下去一趟。。。 一次滑稽的入住经历,更听说了网上订单线下手工誊抄这样的管理方式。 一开始预定就是个错误。 February 14, 2015
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