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Rated 3.9 out of 5 by 92 reviewers.
Rated 4.0 out of 5.0 by Nice price Near by Lujiazui and a subway station, easy to get everywhere in Shanghai. The facility is old but not smelly. The front desk are not very professional and charged me one more night by "mistake". I contacted them 4 times and they just figure out what happens. The staff promised me to return my money but need 2 weeks. April 13, 2014
Rated 4.0 out of 5.0 by 服务持续改善中,物超所值 1、员工的主动性,大幅提高。 2、经沟通,洗衣、烫衣不上浆的问题有改进。 建议应教育员工,提高工作主动性,预防为主。不要等顾客提出问题后,再进行改进。同样问题持续存在,应进行问责。 April 12, 2014
Rated 2.0 out of 5.0 by Functional but not pleasurable Pros: Economical, Location convenient for expo centre, fairly easy to get cabs and about 10 mins walk to metro station. Cons:Service - Front desk staff proficient but not friendly. Room - TV screen only visible from beds as encased in a large cabinet. Leisure facilities: Sauna only available for gentleman guests which was not stated on the website. Overall this hotel does the job as a functional, economical business hotel but is lacking in terms of relaxation and leisure facilities. April 9, 2014
Rated 4.0 out of 5.0 by 服务持续改善中,性价比高 1. 门童/前台/客房/楼层服务持续改善中。 2. 早高峰,带叫出租车服务,方便住客。 3. 健身房,在略为增加1-2件器材,就更加理想了。 加油! April 7, 2014
Rated 5.0 out of 5.0 by 性价比上乘,服务质量持续改进 1、服务质量持续改进 2、可以于离店前夜结帐,方便住客 3、可以安排早餐打包,便捷选择 4、前台店员态度友好,业务水平有提升潜力 April 5, 2014
Rated 3.0 out of 5.0 by 性价比较高 优势: 1。可以于离店之前晚间结帐,方便早上需要离店的顾客,节省宝贵时间。 2.。可以应顾客选择,将早餐外带,甚为方便。 机会点: 1. 硬件略显陈旧,电视系统较为复杂。 2. 没有泳池/桑拿/洗浴。 3. 早高峰打车,略显不便。 March 18, 2014
Rated 3.0 out of 5.0 by Executive Level Room was worn and outdated. 17th floor was designated as non-smoking. Staff allowed guests to smoke in rooms,hall ways and executive lounge. Front desk staff and Concierge Staff was excellent. March 17, 2014
Rated 5.0 out of 5.0 by Great staff and comfortable room This is a really good hotel, and great value for money. I stay here often. The staff are friendly and speak English well. The front desk staff have been around for a while and are starting to recognize me and greet me by name when I check in, which is always nice. The rooms are clean and comfortable, and the internet is reliable. Breakfast is buffet style, with a nice Western selection. The espresso machines make really nice coffee. The porters are very friendly and helpful. I once accidently left my cell phone in a cab, and the front desk helped me track it down, contacted the person who found it, and one of the porters even came with me in a cab to collect it, in case I needed a translator. His name was Harry and I'm very grateful for his assistance. All of this help was given freely, without me even having to ask. I would highly recommend this hotel. March 12, 2014
Rated 4.0 out of 5.0 by Nice, clean, modern hotel Aside from my getting really sick on our trip (having nothing to do with this hotel), we liked this hotel, overall. The room was clean, comfortable, and modern which made my recovery more enjoyable. Not much to choose from in respect to outside restaurants but at least there was a grocery store (with McDonalds attached) just around the corner. Metro isn't really close but not very far either. Overall, I'd be happy to stay here again. March 2, 2014
Rated 1.0 out of 5.0 酒店一般 服务很差 最差的体验 服务根本不上心 吃饭点餐没人管 到处设施在维修 工作人员不热情 电视使用很复杂 房间布局一般 没有游泳池 February 25, 2014
Rated 5.0 out of 5.0 by love to stay comfortable environment, traffic convenience, good food, good services February 24, 2014
Rated 5.0 out of 5.0 by 相当厚道的酒店 交通方便,离地铁站几分钟的路程。早餐不错,味道很好。酒店相当厚道,主动给各类待遇,服务不错,很有礼貌。作为一家假日酒店,秒杀某ic了。 February 14, 2014
Rated 4.0 out of 5.0 入住感觉一般 这次入住没有什么特别的感觉。酒店对面是一个小区,相对比较安静,视线也比较好。房间因为放了双人沙发有些拥挤,卫生间的装修个人不太喜欢,瓷砖有些破旧了。服务员也很客气。但总的说来就是中规中矩吧。 February 11, 2014
Rated 2.0 out of 5.0 by Shabby The hotel is located next to a garbage recycling facility, smelly. The property has a second-hand feeling. Rooms are not well appointed, need TLC. Room service is reasonable. Food is average, F&B staff is less then friendly. Overall impression - the hotel is not up to the Holiday Inn's standards. January 28, 2014
Rated 5.0 out of 5.0 by 不错的体验 精英会员周末六折预定入住,白金卡升级行政房含待遇,有欢迎水果,房间装修算是比较新的。行政酒廊在装修HH改在一楼西餐厅自助,也算是个升级吧。在走廊碰到服务员向客人主动问好,值得肯定。不足之处一是没有欢迎信,二是受房间结构限制,浴缸与淋浴未能分开,不过瑕不掩瑜。 January 23, 2014
Rated 5.0 out of 5.0 by Good Hotel good hotel,good service and fast internet,cause i stay here for the meeting,the bed is comfortable for me and quite enjoy. January 7, 2014
Rated 4.0 out of 5.0 by Comfortable and great service Stayed here for couple of times. the surrounding area is quiet thus good for rest. however, food becomes an issue due to limited selection. Like the executive lounge December 22, 2013
Rated 3.0 out of 5.0 性价比不错 其他都不错,房间大,地理位置好,但是周围吃饭的不多,早餐品种比浦东假日要少很多,卫生好,就是12月份入住,空调一直很热,居然不能制冷,热的一晚睡不着。 December 21, 2013
Rated 5.0 out of 5.0 by Great location This is located very close to a subway station (Five minutes walk to Lancum) and so you can get nearly anywhere in a few minutes. However, the staff does not believe you can navigate the subway system ... so they encourage you to use taxis. Taxis aren't expensive but they are not as much of an adventure -- and depending on the traffic, are probably slower. Several taxis refused to take us to Peoples Square (too much traffic) so we took the subway -- worked fine. December 18, 2013
Rated 5.0 out of 5.0 很不错的酒店 酒店很不错,位置很好,,服务也很热情,早餐也不错,性价比高。不过不知道为什么没给我欢迎饮料,我在其他的假日都收到过。 December 17, 2013
Rated 4.0 out of 5.0 by Wifi Wifi too weak to receive the data in the hotel room. Need to improve. December 7, 2013
Rated 5.0 out of 5.0 by Great Hotel Got room UPG to club room with the lounge access. That how IHG should treat the Platinum member. Great service indeed. December 2, 2013
Rated 4.0 out of 5.0 by Nice experience in Pudong Nanpu Have a nice B-trip in here,close to the New International Expo Centre,so quite convenience for us during this time to get there. Quite well environment of lobby,enthusiasm of staff.That's a good choice to live here and hope to next time. December 1, 2013
Rated 5.0 out of 5.0 by fantastic service i reached very early in shanghai. went to check in. thought have no room for me in that early hour. to my surprise, i got a room and an upgrade as well. staffs recognized elite members and are very helpful. fantastic service. November 27, 2013
Rated 5.0 out of 5.0 by Great Experience! it is nice place having friendly staff, clean and big room with good WiFi service and Obedient staff. The Area, Marvelous! purely residential and Bank is just next to Hotel gate so too easy to change currency and Electronics like Sunning & Gomi is also nearby for shopping. HALAL Restaurant is also nearby for MUSLIMS to find purely HALAL food. November 23, 2013
Rated 1.0 out of 5.0 by No Room for Platinum; Useless Wifi Not recommended. (This was my repeat visit, previous stays were decent but not anymore...) Platinum = Nothing I didn't feel the privilege as a Platinum member at this hotel. Asked for early check in but was told room would only be available in another 4 hours! Understand that rooms maybe full at times, however I don't believe that it takes a few hours to clean a room after someone checkout. Morever, I was willing to take a standard instead of the free upgrade. I asked the front desk to contact me when room is available but I was asked to check with the front desk. I had to check several times before I got a room. Useless Wifi I stayed at the 17th floor, the wifi signal was weak and keep disconnecting. I had to stand by the room door to get a reliable signal. The wifi was useless at the Chinese Restaurant too. Heater Not Working The outdoor temp was around 15 degree celcius. The heater was not working, there was air blow but you can't feel any heat. Did not get a good sleep due to the weather. November 18, 2013
Rated 4.0 out of 5.0 适中 总体感觉都一般,没有特别好的,也没有特别坏的。让人没有特别深刻的印象。价格在上海也是一般。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 November 16, 2013
Rated 5.0 out of 5.0 by Quiet and relaxing, good value for money Located in a quieter neighbourhood and relatively easy to get around (walking distance to either Metro stops Shanghai Children's Medical Center or Lancun Road are about 10 minutes# Rooms are well maintained and tastefully decorated with adequate amenities. Seems to be above average for a Holiday Inn. Great job there. Breakfast as I recall was great; quite a selection and there were eggs to order #omelettes, sunny side up, etc# There is a restaurant behind/beside the hotel which serves dinner until very late. Within 5 minutes walking sitance there is some local fare and 10 minutes would be the Lancun Road stretch. I recall there were shuttle buses to a few areas which was quite nice but the frequency was not that good. Staff members are generally able to converse in English but there are some particular aspects which may need to be worked on especially when dealing with foreigners #TRRs, passports, deposit, payment by cash/card etc) Point to note, there is another Holiday Inn along DongFang Road so taxis may get confused; you should use the "Pujian Road" part of the address to get to this hotel. November 13, 2013
Rated 4.0 out of 5.0 by Good location and service Good location Within 15 minutes by taxi to the convention center (SNIEC) and the Maglev station (Longyang Rd.). 15 minutes walk from Lancun Rd. station of Subway Line 4 and 6, which take us to most of the meeting places within 45 minutes. Breakfast Good plates to choose from. I was glad to find there are carrot sticks and grilled tomatoes as I tend to miss these vegetables during the trip. Internet Too slow to work in the room. The network at the restaurant is better, but I wouldn’t dare to bring my laptop to the busy breakfast tables. It should be solved by installing a better network system. Taxi Taxi is hard to catch, especially in the morning when a lot of guests line up to go to the convention center. Staff and service From the reception, breakfast restaurant to the house keeping staff, every one at this hotel showed an attitude of courtesy. The manager must be doing a good job to lead the team. October 18, 2013
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