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Rated 3.9 out of 5 by 100 reviewers.
Rated 1.0 out of 5.0 by 住过两次,这是第二次,同样没改进 和大华锦绣学学吧,住了两次,第一次给的评价都没登上来,是写的太好看了嘛?!该酒店谈不上什么服务,就连房间水果都无,以后免费住也不会考虑! May 9, 2014
Rated 1.0 out of 5.0 by 前台效率低,不告知准确信息,礼宾部态度很一般。 前台接待的女士可能比较生,入住花费的时间太多, 这次住的是行政楼层,接待的那位女士问旁边一位年纪比较大一些穿黑色套装的女士行政楼层的冰箱的饮料是否免费,得到的答复是不免费,但是到了最后我房间的说明,发现是免费的。 整个入住期间上海一直大雨,房间里面没有雨伞,礼宾部就只有几把伞,礼宾部的几位先生回答问题非常生硬及不耐烦。一句不好意思以后就不再理会。 酒店地毯污渍很多。 总的来说,体验非常不好。 May 3, 2014
Rated 4.0 out of 5.0 by 环境安静,打车不便 建议酒店增加更加人性化的服务,比如帮忙通过打车软件打车,尤其是在不方便的时候,还请住客走到什么什么路打车, 确实不大方便;其次前台态度好,主动提供关于价格的消息... April 23, 2014
Rated 4.0 out of 5.0 by 还算ok 入住时的前台工作人员很好,让人感觉很舒服。 房间虽然小了些,但收拾的很干净,还算ok。 唯一遗憾的就是隔音效果不好,赶上隔壁客房说话声音大,很久无法入睡。 April 22, 2014
Rated 3.0 out of 5.0 by Internet access is very unstable In the room, both wifi and wired internet access were very bad and not comfortable. April 16, 2014
Rated 5.0 out of 5.0 by 五折活动入住,性价比高 五折活动时预订的,性价比非常高,呵呵。 对贵宾会员比较厚道,下次到浦东还会入住。 会向朋友推荐这家酒店。 April 15, 2014
Rated 4.0 out of 5.0 by 硬件设施还可以,软件服务需要加强 门卫和前台的专业度需要加强,没有什么服务意识。位置不错,去浦东浦西都很方便,闹中取静,停车方便。房间的设施还可以,不算非常新,但也没有特别陈旧,酒店网络不是太稳定,尤其是wifi April 14, 2014
Rated 4.0 out of 5.0 by 服务持续改善中,性价比较高 1/ 各职能服务质量持续改善中。建议对MELO的贴心服务,提出特别表扬。当然,是ALEX领导有方。 2/ 在服务行业,没有最好,只有更好。改进的余地永远存在,例如:房间内床头柜上的时间显示器,显示故障已经持续了数月,希望各职能各司其职,做好本职工作。 April 13, 2014
Rated 4.0 out of 5.0 by Nice price Near by Lujiazui and a subway station, easy to get everywhere in Shanghai. The facility is old but not smelly. The front desk are not very professional and charged me one more night by "mistake". I contacted them 4 times and they just figure out what happens. The staff promised me to return my money but need 2 weeks. April 13, 2014
Rated 4.0 out of 5.0 by 服务持续改善中,物超所值 1、员工的主动性,大幅提高。 2、经沟通,洗衣、烫衣不上浆的问题有改进。 建议应教育员工,提高工作主动性,预防为主。不要等顾客提出问题后,再进行改进。同样问题持续存在,应进行问责。 April 12, 2014
Rated 2.0 out of 5.0 by Functional but not pleasurable Pros: Economical, Location convenient for expo centre, fairly easy to get cabs and about 10 mins walk to metro station. Cons:Service - Front desk staff proficient but not friendly. Room - TV screen only visible from beds as encased in a large cabinet. Leisure facilities: Sauna only available for gentleman guests which was not stated on the website. Overall this hotel does the job as a functional, economical business hotel but is lacking in terms of relaxation and leisure facilities. April 9, 2014
Rated 4.0 out of 5.0 by 服务持续改善中,性价比高 1. 门童/前台/客房/楼层服务持续改善中。 2. 早高峰,带叫出租车服务,方便住客。 3. 健身房,在略为增加1-2件器材,就更加理想了。 加油! April 7, 2014
Rated 5.0 out of 5.0 by 性价比上乘,服务质量持续改进 1、服务质量持续改进 2、可以于离店前夜结帐,方便住客 3、可以安排早餐打包,便捷选择 4、前台店员态度友好,业务水平有提升潜力 April 5, 2014
Rated 3.0 out of 5.0 by CAN BE IMPROVED INTERNET IS NOT OF GOOD QUALITY. ROOM ALLOTTED TO ME AT 12 FLOOR WAS HAVING STAINS IN THE WASH ROOMS. NEXT VISIT ROOM ALLOTTED TO ME AT 7 FLOOR WAS GOOD. INTERIOR ROOM IS OK AND LOCATION WISE THE HOTEL IS AT GOOD AREA. WALMART AND DOMINO PIZZA ARE NEARBY PLACES FOR SHOPPING. COMPLIMENTARY BREAKFAST IS GOOD. March 20, 2014
Rated 3.0 out of 5.0 by 性价比较高 优势: 1。可以于离店之前晚间结帐,方便早上需要离店的顾客,节省宝贵时间。 2.。可以应顾客选择,将早餐外带,甚为方便。 机会点: 1. 硬件略显陈旧,电视系统较为复杂。 2. 没有泳池/桑拿/洗浴。 3. 早高峰打车,略显不便。 March 18, 2014
Rated 3.0 out of 5.0 by Executive Level Room was worn and outdated. 17th floor was designated as non-smoking. Staff allowed guests to smoke in rooms,hall ways and executive lounge. Front desk staff and Concierge Staff was excellent. March 17, 2014
Rated 5.0 out of 5.0 by Great staff and comfortable room This is a really good hotel, and great value for money. I stay here often. The staff are friendly and speak English well. The front desk staff have been around for a while and are starting to recognize me and greet me by name when I check in, which is always nice. The rooms are clean and comfortable, and the internet is reliable. Breakfast is buffet style, with a nice Western selection. The espresso machines make really nice coffee. The porters are very friendly and helpful. I once accidently left my cell phone in a cab, and the front desk helped me track it down, contacted the person who found it, and one of the porters even came with me in a cab to collect it, in case I needed a translator. His name was Harry and I'm very grateful for his assistance. All of this help was given freely, without me even having to ask. I would highly recommend this hotel. March 12, 2014
Rated 4.0 out of 5.0 by Nice, clean, modern hotel Aside from my getting really sick on our trip (having nothing to do with this hotel), we liked this hotel, overall. The room was clean, comfortable, and modern which made my recovery more enjoyable. Not much to choose from in respect to outside restaurants but at least there was a grocery store (with McDonalds attached) just around the corner. Metro isn't really close but not very far either. Overall, I'd be happy to stay here again. March 2, 2014
Rated 1.0 out of 5.0 酒店一般 服务很差 最差的体验 服务根本不上心 吃饭点餐没人管 到处设施在维修 工作人员不热情 电视使用很复杂 房间布局一般 没有游泳池 February 25, 2014
Rated 5.0 out of 5.0 by love to stay comfortable environment, traffic convenience, good food, good services February 24, 2014
Rated 5.0 out of 5.0 by 相当厚道的酒店 交通方便,离地铁站几分钟的路程。早餐不错,味道很好。酒店相当厚道,主动给各类待遇,服务不错,很有礼貌。作为一家假日酒店,秒杀某ic了。 February 14, 2014
Rated 4.0 out of 5.0 入住感觉一般 这次入住没有什么特别的感觉。酒店对面是一个小区,相对比较安静,视线也比较好。房间因为放了双人沙发有些拥挤,卫生间的装修个人不太喜欢,瓷砖有些破旧了。服务员也很客气。但总的说来就是中规中矩吧。 February 11, 2014
Rated 2.0 out of 5.0 by Shabby The hotel is located next to a garbage recycling facility, smelly. The property has a second-hand feeling. Rooms are not well appointed, need TLC. Room service is reasonable. Food is average, F&B staff is less then friendly. Overall impression - the hotel is not up to the Holiday Inn's standards. January 28, 2014
Rated 5.0 out of 5.0 by 不错的体验 精英会员周末六折预定入住,白金卡升级行政房含待遇,有欢迎水果,房间装修算是比较新的。行政酒廊在装修HH改在一楼西餐厅自助,也算是个升级吧。在走廊碰到服务员向客人主动问好,值得肯定。不足之处一是没有欢迎信,二是受房间结构限制,浴缸与淋浴未能分开,不过瑕不掩瑜。 January 23, 2014
Rated 5.0 out of 5.0 by Good Hotel good hotel,good service and fast internet,cause i stay here for the meeting,the bed is comfortable for me and quite enjoy. January 7, 2014
Rated 4.0 out of 5.0 by Comfortable and great service Stayed here for couple of times. the surrounding area is quiet thus good for rest. however, food becomes an issue due to limited selection. Like the executive lounge December 22, 2013
Rated 3.0 out of 5.0 性价比不错 其他都不错,房间大,地理位置好,但是周围吃饭的不多,早餐品种比浦东假日要少很多,卫生好,就是12月份入住,空调一直很热,居然不能制冷,热的一晚睡不着。 December 21, 2013
Rated 5.0 out of 5.0 by Great location This is located very close to a subway station (Five minutes walk to Lancum) and so you can get nearly anywhere in a few minutes. However, the staff does not believe you can navigate the subway system ... so they encourage you to use taxis. Taxis aren't expensive but they are not as much of an adventure -- and depending on the traffic, are probably slower. Several taxis refused to take us to Peoples Square (too much traffic) so we took the subway -- worked fine. December 18, 2013
Rated 5.0 out of 5.0 很不错的酒店 酒店很不错,位置很好,,服务也很热情,早餐也不错,性价比高。不过不知道为什么没给我欢迎饮料,我在其他的假日都收到过。 December 17, 2013
Rated 4.0 out of 5.0 by Wifi Wifi too weak to receive the data in the hotel room. Need to improve. December 7, 2013
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