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Rated 4.5 out of 5 by 224 reviewers.
Rated 5.0 out of 5.0 by 酒廊的会议室一流 公司在酒店开年会,借用了酒店的会议室,使用非常方便,服务也非常好,纸没了,也主动帮忙换,中间茶水也主动的添加,会议室也修的很隐蔽,不容易被人打扰 February 10, 2016
Rated 5.0 out of 5.0 by Angenehmer Aufenthalt Beim letzten Aufenthalt im Holiday Inn Shanghai West wurden wiederum meine Erwartungen voll erfüllt. Das Hotel kann absolut weiterempfohlen werden. February 3, 2016
Rated 5.0 out of 5.0 by 给于会员优厚待遇 酒店设计非常有风格,非常喜欢。天气爆冷,积分换房,用作洗澡房非常合适,给于会员优厚的待遇。浴室很宽敞,是长条形的,方形浴缸,不多见。行政酒廊在上海的假日中可以排入前三,七点多还在上���菜。 February 2, 2016
Rated 2.0 out of 5.0 by So bad experience. First of all, i ordered three nights in the holiday's website and pre-pay the whole rooms fee. But after i lived two nights, when i have to leave, i cannot get my third night room fee return. it is so bad experience. i contacted the holiday hi-guestrelation service and got response from the case manager saying that the hotel will contact me to solve this problem within 48 hours. but disappointedly no one contact me as of it has passed four days. They are not treating you as a club memeber. When you have problems or change your plan, they will not try to improve their service to provide your good experience. I don't recommend this hotel to anyone who concerns this problem. Secondly, the room is bad, it is not worth the price. The lights in the room is so dim that it makes you uncomfortable when you are watching TV. The room is smaller. When you are showering, the shower nozzle is too close to the wall that you cannot get full showering. in more details, there is no lables"hot water"/"cold water" on the hand buttons so you have take a few minutes to try to figure out which is the hot water since it comes so slow. Third, the breakfast is so poor that nothing more to say. This hotel is the worst one i have lived in holidays hotel. That is all. February 1, 2016
Rated 4.0 out of 5.0 by 牙刷太硬 中高端扽酒店怎么能使用硬毛牙刷呢?本来觉得各方面都挺不错,可是一碰到牙刷就各种崩溃。早餐不知道吃什么,鲜榨果汁太少了。 January 29, 2016
Rated 2.0 out of 5.0 by Poor Service 前台人员表情僵硬,永远是问一句答一句,没有笑容,完全没有HI的���务水准。服务人员稀缺,行政酒廊只有一个人值班。早饭餐厅也是面无表情,不会有主动的服务。 最绝的是游泳池索性没人,想要更衣室钥匙可以,请自己到前台拿。我去游泳就光脚穿个拖鞋,披个毛衣,当天上海是三十年最强冷空气。我说你能不能帮我送上来,对不起不方便。行,那我想大概前台只有一个人跑不开。我就自己去拿,真的快冻死了,到楼下一看,前台四个人谈笑风生,穿着大衣。我当时就火了,你就不能帮我送上来?看我穿这点下来拿钥匙?最气人的是其中一个还用鄙视的眼光看着我,意思是我们就是这样。 就这种服务,住了那么多IHG,这是最差的一次体验。 January 27, 2016
Rated 5.0 out of 5.0 by 上海で最も安心して滞在できるホテル 上海には数多くのホテルがありますが、私が最も利用するホテルです。スタッフ全員が日本語や英語を話せるわけではありませんが、そうした言葉を理解しようとするスタッフの心遣いがうれしいサービスの一つです。 上海へ行かれる方におすすめのホテルです。 January 22, 2016
Rated 5.0 out of 5.0 by 房间设施 床铺舒适,服务不错,不过有些硬件有些许损害暂未维修,洗澡间的玻璃里的挡风屏坏了,调节不了,影响使用的满意度。 January 21, 2016
  • 2016-02-12 T10:49:31.718-06:00
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