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Rated 4.4 out of 5 by 16 reviewers.
Rated 5.0 out of 5.0 Excellent service Helpful and friendly staff. Room is clean and amenities (lights, water, etc.) are working well. May 11, 2013
Rated 5.0 out of 5.0 by One Day stay This Hotel is new and nice. Very light wood equipment which is not normal in China. It`s close to the Hongqiao Airport. ther are shops and restaurants arround. A little bit far to explore shanghai downtown. April 18, 2013
Rated 5.0 out of 5.0 by Excellent Hotel Outstanding hotel and service. The hotel staff are amazing. April 17, 2013
Rated 5.0 out of 5.0 by Good place to stay for business trip this business is very suitable for business trip. Room/service/facility are great. Although, the place is a little far away from downtown but I will stay there again if I ever visit Shanghai March 18, 2013
Rated 5.0 out of 5.0 by Great Staff and hotel Stayed in Jan 2013 and as always the staff and service was excellent. Priority Club Platinum member and this is one of the best places to stay. See you in April. March 17, 2013
Rated 5.0 out of 5.0 by Near Hongqiao Airport Excellent Property, very clean and well maintained, not always easy to find in China. Staff spoke enough english. Very good breakfast with good coffee! March 16, 2013
Rated 5.0 out of 5.0 by Value for Money On my recent Shanghai visit along with my family, I stayed 5 nights the Holiday inn Shanghai west which turned out to be a wonderful experience. Hotel is located in a very peaceful area close to airport and railway station. Carrefour, Pizzahut, Baskin robbins and others are located just 7-10 by walk. The hotel shuttle upto the nearest metro station is a great convenience. Lobby, Gym and Swimming pool are all maintained upto any international standards. The rooms are comfortable, clean and with nice furniture. The staff was very friendly and co-operative. Overall its value for money. Aman February 20, 2013
Rated 2.0 out of 5.0 by Getting worse and worse I probably have been around a dozen times in this hotel. Mostly in executive floor. There is not one single thing that has improved in the last year. Most get worse and worse. Being a hotel located in the outskirts there is no casual visitor there. That makes good catering a need, specially dinner. Cutting costs (and services) seems to be the obsession of this hotel management. They change the brand of tea to a cheaper one, then the orange juice, they take out the laundry benefit. Executive floors snacks get worse and worse. Breakfast ingredients cheap. Fruits not fresh. And the worse: they use the remains of evening snacks in the breakfast and they don't even bother to make it less obvious. Internet is a disaster. This is quite common in Shanghai hotels but in this hotel there is also a software connection problem. A lot to learn, a lot to improve, a lot to manage. February 8, 2013
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