Rated 4.5 out of 5 by 34
Rated 5.0 out of 5.0 by JUNSH Nice hotel
Nice hotel but a litte bit far fron down twon.
But the good news is they have shuttle bus to nearest Subway Station.
November 24, 2013
Rated 5.0 out of 5.0 by richardhong valuable hotel to stay in shanghai
good location to airport hongqiao and convenience to downtown according to shuttle bus connect to the metro line 2 .
nice stafff and excellent service to your needs . it is one of valuable hotel if travle in shanghai and nearby .
November 14, 2013
Rated 5.0 out of 5.0 by JFChong Cosy and nice service
Nice and cosy hotel. Clean and friendly service. Got a free upgrade which is very nice of the staff there. Only thing is the location is not very good as there is not many shops nearby within walking distance. Other than that, a nice hotel to stay in.
November 12, 2013
Rated 4.0 out of 5.0 by Eva23 Excellent service
Warm welcome and nice staff service! Clean room and bed, quiet environment for sleeping.
November 7, 2013
Rated 4.0 out of 5.0 by leoma81 酒店干净整洁，整体水平超过很多国内的假日
November 6, 2013
Rated 5.0 out of 5.0 by Harry1054 Clean, friendly, comfortable.
I enjoyed staying at the hotel as from the moment I got out of the taxi. Friendliness, professional staff, cleanliness and above all a room where one can rest after a hard days work.
November 3, 2013
Rated 5.0 out of 5.0 by Jimandjodie Service set it apart
The service here is oustanding. The front desk staff, the conceirge staff and manager, security staff, resturant staff, and Robert at the pub. All top shelf performers in a service business.
September 30, 2013
Rated 5.0 out of 5.0 by Chun excellent service
Receptionists are helpful especially when you are in need. I feel very secured to stay with this holiday inn. I think i will stay here for future business trip
September 30, 2013
Rated 4.0 out of 5.0 by BBAE good to stay
comfortable bed and other facilities.
but to recommend more choose restaurant option.
September 23, 2013
Rated 5.0 out of 5.0 by jane0923 great service
Very nice,warm and responsible reception,
good food especially cake, really really delicious
August 13, 2013
Rated 5.0 out of 5.0 Excellent service
Helpful and friendly staff. Room is clean and amenities (lights, water, etc.) are working well.
May 11, 2013
Rated 5.0 out of 5.0 by Heiko69 One Day stay
This Hotel is new and nice. Very light wood equipment which is not normal in China. It`s close to the Hongqiao Airport. ther are shops and restaurants arround. A little bit far to explore shanghai downtown.
April 18, 2013
Rated 5.0 out of 5.0 by Jimandjodie Excellent Hotel
Outstanding hotel and service. The hotel staff are amazing.
April 17, 2013
Rated 5.0 out of 5.0 by Vince42 Good place to stay for business trip
this business is very suitable for business trip. Room/service/facility are great. Although, the place is a little far away from downtown but I will stay there again if I ever visit Shanghai
March 18, 2013
Rated 5.0 out of 5.0 by Jimandjodie Great Staff and hotel
Stayed in Jan 2013 and as always the staff and service was excellent. Priority Club Platinum member and this is one of the best places to stay. See you in April.
March 17, 2013
Rated 5.0 out of 5.0 by JohnJack Near Hongqiao Airport
Excellent Property, very clean and well maintained, not always easy to find in China. Staff spoke enough english.
Very good breakfast with good coffee!
March 16, 2013
Rated 5.0 out of 5.0 by Aukhan Value for Money
On my recent Shanghai visit along with my family, I stayed 5 nights the Holiday inn Shanghai west which turned out to be a wonderful experience. Hotel is located in a very peaceful area close to airport and railway station. Carrefour, Pizzahut, Baskin robbins and others are located just 7-10 by walk. The hotel shuttle upto the nearest metro station is a great convenience. Lobby, Gym and Swimming pool are all maintained upto any international standards. The rooms are comfortable, clean and with nice furniture. The staff was very friendly and co-operative. Overall its value for money.
February 20, 2013
Rated 2.0 out of 5.0 by Antaix Getting worse and worse
I probably have been around a dozen times in this hotel. Mostly in executive floor.
There is not one single thing that has improved in the last year.
Most get worse and worse.
Being a hotel located in the outskirts there is no casual visitor there. That makes good catering a need, specially dinner.
Cutting costs (and services) seems to be the obsession of this hotel management.
They change the brand of tea to a cheaper one, then the orange juice, they take out the laundry benefit.
Executive floors snacks get worse and worse. Breakfast ingredients cheap. Fruits not fresh.
And the worse: they use the remains of evening snacks in the breakfast and they don't even bother to make it less obvious.
Internet is a disaster. This is quite common in Shanghai hotels but in this hotel there is also a software connection problem.
A lot to learn, a lot to improve, a lot to manage.
February 8, 2013
Rated 3.0 out of 5.0 by VB028 good location for SAS school
Room is comfortable and clean. Service is half and half - very nice when I checked in the hotel and helpful for late check out request and call taxi. Bad experience - at 2:00 pm Andy helped me to reserve a taxi to airport at 6:30 pm and when I arrived the hotel the conceige staff said my taxi was not arrived and have a guest before me. It is impossible as I reservied the taxi at 2 pm and I explained to them and they still let the guest took the taxi first. I really disappointed - this is an international hotel and it should be meet the international standard of service. I do not mention the names as I wanted the management can give a better training the staff.
January 27, 2013
Rated 5.0 out of 5.0 by Ednchina Great
No problems at all with hotel or hotel staff. Went the extra mile for every need or request. Only problem is that is is not located near anything. A little inconvenient to the city.
January 10, 2013
Rated 4.0 out of 5.0 by Opelsin Great service
Good atmosphere, attentive staff, clean room and good location related airport Hongqiao - this is white side. Dry soft and short option of food (a la carte) at dinner - dark side.
But anyway overall opinion - good hotel.
January 2, 2013
Rated 4.0 out of 5.0 by Jwan Comfortable bad and fair service
When I check in room is not ready time is already 14:00
Support to be fruits basket receive but never received for priority club.
Room is grade after claening.
October 22, 2012
Rated 4.0 out of 5.0 by iBeenHere Best in the area
If you have business near or around Qingpu , you should consider this hotel. The hotel public areas feels modern and the gym is well equipped. The rooms and beds are up to expectations for the brand as well. Overall, a very friendly and value oriented property. The food quality overall is only average - but if adventurous, there are some good eats on the streets across the property.
September 22, 2012
Rated 5.0 out of 5.0 by Jimunitedstates Amazing service and Outstanding Staff
This hotel is the best in Shanghai in the IHG family. My wife and I were there in early Sept of 2012. I have stayed at many different hotels in Shanghai and this one is the best. It is a very nice hotel but it is the staff and service. From Lance, to Ki Ki, to Cheri in the pub, everyone in the dining area. I feel bad that I dont remember everyones name as there are so many. My wife has a wheat alergy and everyone went over and above to make sure her needs were met. I frequently have to be far from home and everyone there is so nice they make my time away so much better. I recommend this hotel to anyone! Thanks to you all.
September 19, 2012
Rated 4.0 out of 5.0 by Ericnanjing Good choice
All staffs are very kind. Only the room window is too small.
September 19, 2012
Rated 5.0 out of 5.0 by Garodie Comfortable, Clean, Quiet
Arrived late at Hongqiao Airport and left early next morning. Room was very clean and spacious, comfortable furniture and very good bed. Traveling from the States, I appreciated the softer mattress - still firm but not 'wooden'.
Did not get to use the gym but it appeared well appointed with the standard equipment plus dumbbells, maybe up to 22.5kg/50 lb?
Breakfast was not included but was very good with a mix of Asian and Western dishes. Family Mart next door.
Location not great - 15/20 minutes from rail/airport. Being away from the center of Shanghai, not as many shopping/dining opportunites but did lead to a much quieter, peaceful night. Much appreciated after hectic travel
July 31, 2012