Rated 4.5 out of 5 by 76
Rated 4.0 out of 5.0 by stevenson Comfortable for business stay
The sushi rice in the Japanese resturant is excellent and cost valuable. The front desk staff and staff inside the Japanese resturant are helpful and nice. The interior of the room getting old but still in good ocndition.
July 21, 2014
Rated 5.0 out of 5.0 by donghaohongwang Shanghai Holiday Inn West again
After staying in other 4 different hotels in various cities, I finally arrived at Shanghai Holiday Inn West where I received a warm welcome, sincere smile, a decent fruit plate, RELIABLE internet and a SOLID night of sleep. THANK you, Shanghai Holiday Inn West --a "home" away from home.
July 20, 2014
Rated 5.0 out of 5.0 by Al Bundy sehr gutes Hotel
es hat alles gepasst. 50 Zeichen???? bla bla bla bla bla bla bla bla bla bla bla bla
July 9, 2014
Rated 4.0 out of 5.0 by hamlet111 挺不错的酒店
July 8, 2014
Rated 5.0 out of 5.0 by cc2046 服务好
July 6, 2014
Rated 5.0 out of 5.0 服务一流
July 3, 2014
Rated 4.0 out of 5.0 by ellie y 入住手续方便 房间干净整洁
July 2, 2014
Rated 5.0 out of 5.0 by Tommyd827 Comfortable bed (but too hot) and OUTSTANDING service
The Staff was Outstanding! Very attentive. Stayed one month and aside from the lack of sleep which was due partly to other stressors and partly due to the bed and blankets being overly warm for my taste, I had a great stay and look forward to the next stay.
June 26, 2014
Rated 5.0 out of 5.0 by leehau 性价比很高
June 26, 2014
Rated 4.0 out of 5.0 床铺舒适，服务较好，干净、安静！
June 23, 2014
Rated 5.0 out of 5.0 by donghaohongwang I feel like home
I stay at Shanghai Holiday Inn West whenever I go to Shanghai even though my meetings are normally on the other side of town. I am very familar with what they offer. This time, the hotel just added a weather forecast card into my hotel room. It is very handy for me to know what whether to expect the next day. When I am home, I normally ask my mother what the weather will be like the next day, at Shanghai Holiday Inn West, I feel like home. Thank you -- to all the staff who work there, thank you for a job well done!
June 22, 2014
Rated 2.0 out of 5.0 by Rick L. No Office
Unfortunately I desperately needed to print a document from my email but there seemed to be no access in the business facility and none of the staff could provide any help at all...they tried but were no help. Even though there is a specific area to get a cup of coffee it was not functioning either because equipment was broken or wasn't staffed. All the staff seemed friendly but in the end fell short of getting the job done.
June 20, 2014
Rated 4.0 out of 5.0 by GAST001 Hotel prima - Lage könnte besser sein ...
Für Chinesische Verhältnisse ein sehr gutes Hotel. Saubere , schöne große Zimmer. Einziger Nachteil, die Band in der Bar ist eindeutig zu laut. Eine normale Unterhaltung ist dort abends nur schwer möglich.
W-LAN wie überall in China... immer sehr langsam.
June 17, 2014
Rated 5.0 out of 5.0 by DavZZ 环境舒适
June 15, 2014
Rated 5.0 out of 5.0 by kiki94 西郊假日酒店
June 13, 2014
Rated 5.0 out of 5.0 by wadewade71 床铺舒适，服务一流
June 11, 2014
Rated 4.0 out of 5.0 by brownbeer Good business hotel
This property meets most needs. Reasonable internet service although there was a mix up on whether I was supposed to have received free service. Some of the lobby staff do not speak English well. This is surprising for a US-based chain.
My room (712) was a corner room. Great views but warmed up significantly due to two sides being glass. A/C couldn't compensate.
June 3, 2014
Rated 5.0 out of 5.0 服务与以前相比，提升很多
June 2, 2014
Rated 4.0 out of 5.0 by ZEO1234567 设备较新，服务很好
May 16, 2014
Rated 4.0 out of 5.0 by Shanghai David Convenient to Hongqiao, very nice new property
Very convenient location from Hongqiao Airport, less than 10 minute drive. Ideal for late night arrivals or early morning flight. Quite new property with excellent club lounge, well stocked with food and drinks in the evening. Breakfast buffet high quality, with many options, both Chinese and Western (Japanese too).
May 5, 2014
Rated 4.0 out of 5.0 by iMarsie 地段负分，硬件尚可
入住的 1732 房间，有两个问题：一是洗手间房门关不了，虽然是一个人，但仍觉得稍有不便；二是大床上方的射灯怎么都关不掉，调到最暗了还是严重影响了我当晚的睡眠质量。
April 16, 2014
Rated 5.0 out of 5.0 by freeca999 虹橋機場邊首選酒店
因為隔天在虹橋機場的早班機 特別選此酒店 特別的大廳設計 書香味道的行政酒廊 及精緻的早餐 替這次旅程增添許多記憶~~
April 15, 2014
Rated 5.0 out of 5.0 by petersiu Nice Hotel and good choice nearby Hongqiao Airport/ Train Station
This is my first time staying at this hotel and it does give me a nice impression.
April 12, 2014
Rated 5.0 out of 5.0 by gabb8787 Best hotel in the area
I have a stay there for a long time. There hotel service is always always. The hotel staff is nice and kind. Moreover, their breakfast is good. In addition, the gym is better than most hotels I have stayed at.
April 1, 2014
Rated 4.0 out of 5.0 by alon66 Friendly welcoming staff
Very friendly staff, warm and welcoming
The Executive head of staff (Mr. Mike) is very helpful
March 30, 2014
Rated 4.0 out of 5.0 by stevenson Comfortable bed and great service
The hotel quality is keep to standard. The hospitality of staff is great. The room is clean and well equipped.
March 22, 2014
Rated 4.0 out of 5.0 网络认证不够友好
March 20, 2014
Rated 5.0 out of 5.0 by Jimandjodie Very Nice Hotel and Great Service
The hotel is a very nice hotel with unparalled service. From the staff at the front desk who wrote a nice personal Happy New Year card, the always friendly dining staff, the conceige team, to the bartenders at the pub, to the very nice executive club. The management all take time to talk to you and make you feel at home. Cant say enough about the staff and service. Great Job!
February 13, 2014
Rated 5.0 out of 5.0 by gabb8787 The hotel staff are very thoughtful
During my stay, I was sick one day and had a fever. I called the front desk and asked for a delivery of dinner to my room. Soon, one hotel waiter delivered to my room porridge and some side dishes which are probably the best food to a sick people. The day after, when I met a hotel waiter in the hall, she asked me if I was okay and what she can help with which made me feel like being at home.
January 25, 2014
Rated 5.0 out of 5.0 by tongy07 Very comfortable serivce
The service of Holiday Inn Shanghai West is very excellent, the staff are all very kind and considerate, the food is quite nice. I really like this hotel and want to say thank you to all the hotel staff for what they have done.
January 14, 2014