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Rated 4.6 out of 5 by 105 reviewers.
Rated 5.0 out of 5.0 by very good holiday inn with perfect lounge The best lounge I have ever seen in the holiday inn. Even better than some IC and Marriot. December 26, 2013
Rated 5.0 out of 5.0 by Excellent service I stayed at this hotel for many business and personal trips since it opened several years ago. Staff is very helpful on business accommodation and club is great for meeting in small group. Room is always the same and clean. Location is close to HQ railway and airport, I do not need to fight traffic during the day to get other two provinces. Nice people with great service. Thank you so much. December 21, 2013
Rated 5.0 out of 5.0 by 喜欢的酒店 协议酒店,每次到上海出差不出意外都会选择这里,形成习惯了,早餐种类很多,味道不错。北面很肃静,睡眠质量可以保证,床垫也不错。前台服务不错。会员有识别,免费饮料券及水果。 December 17, 2013
Rated 5.0 out of 5.0 by 非常方便的酒店 酒店靠近虹桥大枢,出租车大概20分钟,非常方便,酒店安静、干净、整洁,服务人员态度也很好,下次还会入住的! December 14, 2013
Rated 4.0 out of 5.0 by 酒店有班车,行政酒廊的服务态度比较好 周末6折,性价比高,房间很干净,光线充足,小沙发很舒服,天气好的时候可以坐在沙发上晒太阳。浴室和厕所在一起,有浴缸,但浴缸和淋浴是一体的,觉得有些不方便。因为是会员,房间升到行政房,有下午茶和欢乐时光。下午去奥特莱斯买东西回来后,房间里多了欢迎水果和问候信,谢谢。 行政酒廊的服务员态度非常好,早班的小个子女生,忘记叫什么名字了,一直面带微笑,热心的服务着。还有第二天早上行政酒廊的另外一个小女生,正在收拾东西,我和老公在说行政酒廊上面的会议室,顺便用手指了一下会议室的方向,她还以为我在叫她,立即放下手上的东西跑过来,问我有什么需要。真是感动,不好意思让她白跑了一趟。 December 11, 2013
Rated 5.0 out of 5.0 by great hotel quiet, sweet, brand-new facilities, comfortable bed, good service December 10, 2013
Rated 4.0 out of 5.0 by far from downtown but convenient although the hotel is far from highspot of shang hai city, there is a convenient transportation from the hotel to wai tan or pudong and hong qiao airport. The hotel has it's own shuttle bus from the nearest subway station. If you don't want to stay out very late , their shuttle bus can be great help. December 10, 2013
Rated 5.0 out of 5.0 by warm hospitality I stayed there for 2 nights, nice and friendly staff, good swimming pool December 6, 2013
Rated 5.0 out of 5.0 Great Service I stay regular on hotels in IHG chain, When I stay in this hotel I am very impressed with the service and staff. Special impressed on the club lounge staff service. Excellent. The hotel is really nice and quiet. Of course a little of location if want shopping or other activity's in Shanghai, bur great when have business in the area and close to airport. Price level is maybe a little high if consider the location. Thanks for a nice stay. December 5, 2013
Rated 4.0 out of 5.0 by 性价比很不错的一家HI 第二次入住,与朋友小聚,个人很喜欢的一家Holiday INN 地理位置对于进出虹桥机场和火车站,且只在附近活动的朋友来说还是很方便的,到市区略远。 抵达酒店时前台会员身份识别给力,房间已备好,并开好空调。 房间内的设施设备都比较新,干净整洁。 很喜欢24小时开放的泳池健身房,唯一遗憾的是每次换衣服用储物柜时,都一定要跑到lobby的礼宾部拿钥匙。 秋冬泳池的水温适宜,来回游了几圈,有员工进入收拾毛巾,并很友善地打招呼。 行政酒廊环境不错,和朋友聊聊天晒晒太阳吃吃早饭很惬意。 December 1, 2013
Rated 4.0 out of 5.0 by 酒店不错 酒店不错,房间蛮大的。 卫生间大,淋浴水太小了。 酒店位置有点偏。 酒店设施设备蛮新的。 就是早餐品种不够多。 November 27, 2013
Rated 4.0 out of 5.0 by 很好的酒店 酒店的位置虽然有些偏,但很方便去江苏办事,离高速入口和虹桥机场很近。房间比较舒适,早餐稍微一般一些,虽然看起来有很多品种,但实际上很少有非常可口的。 November 26, 2013
Rated 5.0 out of 5.0 by Nice hotel Nice hotel but a litte bit far fron down twon. But the good news is they have shuttle bus to nearest Subway Station. November 24, 2013
Rated 5.0 out of 5.0 by valuable hotel to stay in shanghai good location to airport hongqiao and convenience to downtown according to shuttle bus connect to the metro line 2 . nice stafff and excellent service to your needs . it is one of valuable hotel if travle in shanghai and nearby . November 14, 2013
Rated 5.0 out of 5.0 by Cosy and nice service Nice and cosy hotel. Clean and friendly service. Got a free upgrade which is very nice of the staff there. Only thing is the location is not very good as there is not many shops nearby within walking distance. Other than that, a nice hotel to stay in. November 12, 2013
Rated 4.0 out of 5.0 by Excellent service Warm welcome and nice staff service! Clean room and bed, quiet environment for sleeping. November 7, 2013
Rated 5.0 out of 5.0 by Clean, friendly, comfortable. I enjoyed staying at the hotel as from the moment I got out of the taxi. Friendliness, professional staff, cleanliness and above all a room where one can rest after a hard days work. November 3, 2013
Rated 5.0 out of 5.0 by Service set it apart The service here is oustanding. The front desk staff, the conceirge staff and manager, security staff, resturant staff, and Robert at the pub. All top shelf performers in a service business. September 30, 2013
Rated 5.0 out of 5.0 by excellent service Receptionists are helpful especially when you are in need. I feel very secured to stay with this holiday inn. I think i will stay here for future business trip September 30, 2013
Rated 4.0 out of 5.0 by good to stay comfortable bed and other facilities. but to recommend more choose restaurant option. September 23, 2013
Rated 5.0 out of 5.0 by great service Very nice,warm and responsible reception, good food especially cake, really really delicious August 13, 2013
Rated 5.0 out of 5.0 Excellent service Helpful and friendly staff. Room is clean and amenities (lights, water, etc.) are working well. May 11, 2013
Rated 5.0 out of 5.0 by One Day stay This Hotel is new and nice. Very light wood equipment which is not normal in China. It`s close to the Hongqiao Airport. ther are shops and restaurants arround. A little bit far to explore shanghai downtown. April 18, 2013
Rated 5.0 out of 5.0 by Excellent Hotel Outstanding hotel and service. The hotel staff are amazing. April 17, 2013
Rated 5.0 out of 5.0 by Good place to stay for business trip this business is very suitable for business trip. Room/service/facility are great. Although, the place is a little far away from downtown but I will stay there again if I ever visit Shanghai March 18, 2013
Rated 5.0 out of 5.0 by Great Staff and hotel Stayed in Jan 2013 and as always the staff and service was excellent. Priority Club Platinum member and this is one of the best places to stay. See you in April. March 17, 2013
Rated 5.0 out of 5.0 by Near Hongqiao Airport Excellent Property, very clean and well maintained, not always easy to find in China. Staff spoke enough english. Very good breakfast with good coffee! March 16, 2013
Rated 5.0 out of 5.0 by Value for Money On my recent Shanghai visit along with my family, I stayed 5 nights the Holiday inn Shanghai west which turned out to be a wonderful experience. Hotel is located in a very peaceful area close to airport and railway station. Carrefour, Pizzahut, Baskin robbins and others are located just 7-10 by walk. The hotel shuttle upto the nearest metro station is a great convenience. Lobby, Gym and Swimming pool are all maintained upto any international standards. The rooms are comfortable, clean and with nice furniture. The staff was very friendly and co-operative. Overall its value for money. Aman February 20, 2013
Rated 2.0 out of 5.0 by Getting worse and worse I probably have been around a dozen times in this hotel. Mostly in executive floor. There is not one single thing that has improved in the last year. Most get worse and worse. Being a hotel located in the outskirts there is no casual visitor there. That makes good catering a need, specially dinner. Cutting costs (and services) seems to be the obsession of this hotel management. They change the brand of tea to a cheaper one, then the orange juice, they take out the laundry benefit. Executive floors snacks get worse and worse. Breakfast ingredients cheap. Fruits not fresh. And the worse: they use the remains of evening snacks in the breakfast and they don't even bother to make it less obvious. Internet is a disaster. This is quite common in Shanghai hotels but in this hotel there is also a software connection problem. A lot to learn, a lot to improve, a lot to manage. February 8, 2013
Rated 3.0 out of 5.0 by good location for SAS school Room is comfortable and clean. Service is half and half - very nice when I checked in the hotel and helpful for late check out request and call taxi. Bad experience - at 2:00 pm Andy helped me to reserve a taxi to airport at 6:30 pm and when I arrived the hotel the conceige staff said my taxi was not arrived and have a guest before me. It is impossible as I reservied the taxi at 2 pm and I explained to them and they still let the guest took the taxi first. I really disappointed - this is an international hotel and it should be meet the international standard of service. I do not mention the names as I wanted the management can give a better training the staff. Good luck January 27, 2013
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