Rated 4.6 out of 5 by 41
Rated 5.0 out of 5.0 by Jimandjodie Very Nice Hotel and Great Service
The hotel is a very nice hotel with unparalled service. From the staff at the front desk who wrote a nice personal Happy New Year card, the always friendly dining staff, the conceige team, to the bartenders at the pub, to the very nice executive club. The management all take time to talk to you and make you feel at home. Cant say enough about the staff and service. Great Job!
February 13, 2014
Rated 5.0 out of 5.0 by gabb8787 The hotel staff are very thoughtful
During my stay, I was sick one day and had a fever. I called the front desk and asked for a delivery of dinner to my room. Soon, one hotel waiter delivered to my room porridge and some side dishes which are probably the best food to a sick people. The day after, when I met a hotel waiter in the hall, she asked me if I was okay and what she can help with which made me feel like being at home.
January 25, 2014
Rated 5.0 out of 5.0 by tongy07 Very comfortable serivce
The service of Holiday Inn Shanghai West is very excellent, the staff are all very kind and considerate, the food is quite nice. I really like this hotel and want to say thank you to all the hotel staff for what they have done.
January 14, 2014