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Rated 4.2 out of 5 by 111 reviewers.
Rated 4.0 out of 5.0 Great service Everything is good except the location of which this is the path for aircraft landing Hong Qiao. The reception and staff are all very friendly and even offer free mooncake during the mooncake festival. September 15, 2014
Rated 5.0 out of 5.0 by 床铺干净舒适 酒店的环境还是挺不错的,靠近虹桥机场,所以难免有些吵,但是入夜后航班确实不多了,前台也挺热情,服务人员都挺热心。床铺干净舒服,如果在房间里有食品和饮料的话就更好了。总体还是比较满意的。 September 15, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流。 该酒店来往虹桥机场很方便,环境舒适,免费提供有线和无线上网。而且服务一流,我预订了中秋节当晚入住,酒店给我送上了月饼、水果和感谢信,酒店的细心让人感动。餐厅服务员也值得表扬,服务很周到,在我就餐时提供了很多帮助。 September 14, 2014
Rated 5.0 out of 5.0 by 一段比较完美的旅程 设施较好,员工的服务态度十分友善。 虽然离机场很近,但基本没有问题。 由于是新的酒店老婆觉得有点味道 但酒店方面耐心积极的帮我们予以了解决。 还有免费的宝宝床,想的十分周到。 让我体会到到了家外之家的感觉 September 2, 2014
Rated 5.0 out of 5.0 浴缸 和餐厅菜品种类 浴缸漏水整体不错,如果平衡不好漏水后很容易让人摔倒;餐厅早餐菜品种类单一,很少有新菜出来每天都是哪几类东西。希望可以增加新菜品。 August 30, 2014
Rated 3.0 out of 5.0 外觀一流,細節尚須改進 整體外觀相當不錯,但是細節真的需要改善,尤其員工服務。 浴室排水不良,導致洗澡時積水嚴重。還未到退房時間,打掃人員頻頻詢問幾點退房,這是趕客人的意思嗎? 吧檯人員群聚聊天,剛開始服務尚稱良好,等到向其出示兌換飲料券後,只是將所點飲料放下,回去繼續聊天,這不禁讓人疑惑,酒吧是委外經營,因此對於沒有獲利的點餐沒有維持品牌服務的必要嗎? August 28, 2014
Rated 3.0 out of 5.0 by 离机场太近,声音很大 离机场很近,交通也不方便,打车司机意见很大。房间的噪音也很大,几分钟一架飞机飘过,很影响睡眠质量。酒店其他的地方还可以,睡眠质量好的人可以考虑,睡不好的人还是到市区去住吧 August 26, 2014
Rated 4.0 out of 5.0 by 第三次入住本酒店,总体上说不错 这是两个月内第三次入住本酒店了,不过是第一次享受行政待遇。前台的服务人员对IHG会员识别有进步,并且这次以白金会员入住免收了押金,这还是第一次在HI享受这样的服务。 看得出酒店生意越来越好,毕竟这样的地理位置,可能除了机场的出租师傅,谁都会称赞~ 有一点小遗憾的是卫星电视的频道改变了,不是不可以理解或是容忍,但还是希望能在今后有类似改变的时候在客房进行一下说明。 有需求的话,还会入驻本酒店! August 26, 2014
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