Rated 4.5 out of 5 by 79
Rated 5.0 out of 5.0 by Jimandjodie Very Nice Hotel and Great Service
The hotel is a very nice hotel with unparalled service. From the staff at the front desk who wrote a nice personal Happy New Year card, the always friendly dining staff, the conceige team, to the bartenders at the pub, to the very nice executive club. The management all take time to talk to you and make you feel at home. Cant say enough about the staff and service. Great Job!
February 13, 2014
Rated 5.0 out of 5.0 by gabb8787 The hotel staff are very thoughtful
During my stay, I was sick one day and had a fever. I called the front desk and asked for a delivery of dinner to my room. Soon, one hotel waiter delivered to my room porridge and some side dishes which are probably the best food to a sick people. The day after, when I met a hotel waiter in the hall, she asked me if I was okay and what she can help with which made me feel like being at home.
January 25, 2014
Rated 5.0 out of 5.0 by tongy07 Very comfortable serivce
The service of Holiday Inn Shanghai West is very excellent, the staff are all very kind and considerate, the food is quite nice. I really like this hotel and want to say thank you to all the hotel staff for what they have done.
January 14, 2014
Rated 5.0 out of 5.0 by gabb8787 Very nice hotel
I have been staying in this hotel for a long time. It 's hard to find anything to complain about. Everything is good, especially the hotel staff who are very considerable.
December 28, 2013
Rated 5.0 out of 5.0 by townportal1234 very good holiday inn with perfect lounge
The best lounge I have ever seen in the holiday inn. Even better than some IC and Marriot.
December 26, 2013
Rated 5.0 out of 5.0 by Hank3112 Excellent service
I stayed at this hotel for many business and personal trips since it opened several years ago. Staff is very helpful on business accommodation and club is great for meeting in small group. Room is always the same and clean. Location is close to HQ railway and airport, I do not need to fight traffic during the day to get other two provinces. Nice people with great service. Thank you so much.
December 21, 2013
Rated 5.0 out of 5.0 by mrzhao 喜欢的酒店
December 17, 2013
Rated 5.0 out of 5.0 by Mrchocolate 非常方便的酒店
December 14, 2013
Rated 4.0 out of 5.0 by kyouki99jp 酒店有班车，行政酒廊的服务态度比较好
December 11, 2013
Rated 5.0 out of 5.0 by businessman1128 great hotel
quiet, sweet, brand-new facilities, comfortable bed, good service
December 10, 2013
Rated 4.0 out of 5.0 by travelguy2013 far from downtown but convenient
although the hotel is far from highspot of shang hai city, there is a convenient transportation from the hotel to wai tan or pudong and hong qiao airport. The hotel has it's own shuttle bus from the nearest subway station. If you don't want to stay out very late , their shuttle bus can be great help.
December 10, 2013
Rated 5.0 out of 5.0 by alon66 warm hospitality
I stayed there for 2 nights, nice and friendly staff, good swimming pool
December 6, 2013
Rated 5.0 out of 5.0 Great Service
I stay regular on hotels in IHG chain, When I stay in this hotel I am very impressed with the service and staff. Special impressed on the club lounge staff service. Excellent. The hotel is really nice and quiet. Of course a little of location if want shopping or other activity's in Shanghai, bur great when have business in the area and close to airport. Price level is maybe a little high if consider the location.
Thanks for a nice stay.
December 5, 2013
Rated 4.0 out of 5.0 by Ophelia 性价比很不错的一家HI
December 1, 2013
Rated 4.0 out of 5.0 by masterwjy 酒店不错
November 27, 2013
Rated 4.0 out of 5.0 by laoyu 很好的酒店
November 26, 2013
Rated 5.0 out of 5.0 by JUNSH Nice hotel
Nice hotel but a litte bit far fron down twon.
But the good news is they have shuttle bus to nearest Subway Station.
November 24, 2013
Rated 5.0 out of 5.0 by richardhong valuable hotel to stay in shanghai
good location to airport hongqiao and convenience to downtown according to shuttle bus connect to the metro line 2 .
nice stafff and excellent service to your needs . it is one of valuable hotel if travle in shanghai and nearby .
November 14, 2013
Rated 5.0 out of 5.0 by JFChong Cosy and nice service
Nice and cosy hotel. Clean and friendly service. Got a free upgrade which is very nice of the staff there. Only thing is the location is not very good as there is not many shops nearby within walking distance. Other than that, a nice hotel to stay in.
November 12, 2013
Rated 4.0 out of 5.0 by Eva23 Excellent service
Warm welcome and nice staff service! Clean room and bed, quiet environment for sleeping.
November 7, 2013
Rated 5.0 out of 5.0 by Harry1054 Clean, friendly, comfortable.
I enjoyed staying at the hotel as from the moment I got out of the taxi. Friendliness, professional staff, cleanliness and above all a room where one can rest after a hard days work.
November 3, 2013
Rated 5.0 out of 5.0 by Jimandjodie Service set it apart
The service here is oustanding. The front desk staff, the conceirge staff and manager, security staff, resturant staff, and Robert at the pub. All top shelf performers in a service business.
September 30, 2013
Rated 5.0 out of 5.0 by Chun excellent service
Receptionists are helpful especially when you are in need. I feel very secured to stay with this holiday inn. I think i will stay here for future business trip
September 30, 2013
Rated 4.0 out of 5.0 by BBAE good to stay
comfortable bed and other facilities.
but to recommend more choose restaurant option.
September 23, 2013
Rated 5.0 out of 5.0 by jane0923 great service
Very nice,warm and responsible reception,
good food especially cake, really really delicious
August 13, 2013
Rated 5.0 out of 5.0 Excellent service
Helpful and friendly staff. Room is clean and amenities (lights, water, etc.) are working well.
May 11, 2013
Rated 5.0 out of 5.0 by Heiko69 One Day stay
This Hotel is new and nice. Very light wood equipment which is not normal in China. It`s close to the Hongqiao Airport. ther are shops and restaurants arround. A little bit far to explore shanghai downtown.
April 18, 2013
Rated 5.0 out of 5.0 by Jimandjodie Excellent Hotel
Outstanding hotel and service. The hotel staff are amazing.
April 17, 2013
Rated 5.0 out of 5.0 by Vince42 Good place to stay for business trip
this business is very suitable for business trip. Room/service/facility are great. Although, the place is a little far away from downtown but I will stay there again if I ever visit Shanghai
March 18, 2013
Rated 5.0 out of 5.0 by Jimandjodie Great Staff and hotel
Stayed in Jan 2013 and as always the staff and service was excellent. Priority Club Platinum member and this is one of the best places to stay. See you in April.
March 17, 2013