Rated 3.8 out of 5 by 32
Rated 4.0 out of 5.0 by heer 不错的酒店
酒店位置是世贸广场 酒店设施比较新 餐饮 娱乐很方便，闹中取静。服务业很主动 只是酒店大堂有些布局凌乱 打的不是很方便！餐饮一般
December 17, 2013
Rated 5.0 out of 5.0 by ZR1980 很棒的体检!
December 5, 2013
Rated 5.0 out of 5.0 by Ben85 comfortable bed and excellent service
I ask something in midnight,they check and handover me,i'm so happy about that.
December 5, 2013
Rated 5.0 out of 5.0 by snowsoul 性价比很高
November 25, 2013
Rated 5.0 out of 5.0 by Winning6988 非常好的酒店，
酒店市内火车站5站公交车，步行到鲁迅故居30分钟。周围全是吃饭的地方，马路对面世贸广场里有百盛。周围还有星巴克和欧尚超市。确实很超值，性价比超高，HAPPY HOUR和AFTERNOON TEA也很丰富，服务也很NICE，早餐也确实品种丰富
November 14, 2013
Rated 4.0 out of 5.0 by xuanfeng 总体感觉不错，性价比高
November 13, 2013
Rated 4.0 out of 5.0 性价比很高
November 7, 2013
Rated 1.0 out of 5.0 by hawking009 酒店卫生很差
October 30, 2013
Rated 5.0 out of 5.0 by xiqu great service. and friendly staffs
My husband and I stayed at the hotel from Oct.6-12.
The hotel location is very convenient for shopping and dining. The all staff members including managers, doorman reception desk, dining, house keeping are so friendly and helpful to us. Initially my room faced a bar near the hotel, and loud music there until 3 am affected my sleeping. Manager Wang helped us to switch to another much nicer and quieter room. I was so satisfied with the service and upgraded room I extended our original plan of 3-night stay to 6 nights. Really nice experience which makes me believe my platinum membership does worth it. Thanks the hotel staff team for their genuine and caring attitude. I'd highly recommend this hotel.
October 25, 2013
Rated 4.0 out of 5.0 by Liao good location
close to everything, anything from restaurant to tour spots
October 18, 2013
Rated 3.0 out of 5.0 by kailf2000 国庆节入住，房价涨的不合理的高，酒店位置不好
October 8, 2013
Rated 2.0 out of 5.0 by yufromchina bad experience
the room service are not good. room very dirty. and the room very noice. no good service for IHG member
October 6, 2013
Rated 4.0 out of 5.0 by LooLK Good hotel but bad parking
Hotel is good but basement parking was bad, a public car park no allocate for hotel guests, passing thru a smelly path to get to hotel lobby. No enough waiter to serve during breakfast.
September 27, 2013
Rated 4.0 out of 5.0 by solid2000 Good
Good location,Staff was friendly,Recommend for travel.
September 11, 2013
Rated 5.0 out of 5.0 by Cyndirellahsi 人性化的服务，物超所值
July 21, 2013
Rated 5.0 out of 5.0 by Athenaxh excellent service and relaxing
Really nice experience, feel worthwhile for my loyalty to this club. Though the room is not spacy, it is quite and relaxing. It would be great if there is a pool also.
June 1, 2013
Rated 4.0 out of 5.0 by cococo 值得一住
May 21, 2013
Rated 4.0 out of 5.0 by Cyndirellahsi 感觉已经有了很大的改进。
March 30, 2013
Rated 5.0 out of 5.0 by adam0822 Comfortable with good location
Feel quite comfortable in room;
The trafic is convenient to reach;
The location is good for shoping, having dinner, etc.
March 24, 2013
Rated 1.0 out of 5.0 by ahshanghai worst hotel ever !
No heating in the restaurant, despite local temperatures of 4-5 degrees C. The lobby and restaurant were supposed to be non-smoking areas, but many local chinese people were smoking there, and the staff did nothing to stop them leaving the lobby and retaurant area with a constant smell of cigarette smoke.
Room: The hotel is adjacent to the "SOS bar", resulting in loud music and shouting until 2-3am. Noticed that the window in the room was open, which was why the noise appeared to be so loud. However, the hotel has removed the window handles so you cant close the windows properly !!!! Asked the manager about this, he said I should call room service and ask them to close the window, and then they will take the handle away again !!! WHY ???
On the last day of the stay the toliet leaked, dirty water flooded the bathroom floor. Nice ! Called housekeeping to notify them, but a Chinese girl who can't speak answered the call. Seems she didn't want the hassle of trying to communicate with a western guy and hung up the call on me.
Restaurant: My colleague and I waited an hour for 2 pizzas. When they finally arrivied, they weren't what we ordered. Couldn't help but notice that the people at the table next to us had a similar problem.
Reservation: We requested exec rooms so that we could make good use of the lounge for working. When we checked in we were told that the lounge was closed #no notification of this when we booked the room# but they still charged us the full exec room price. I explained they should not charge full price if they don't offer the full service, but they refused to do anything about it.
Other issues to report that I haven't experienced at other hotels - but I think you get the idea. This hotel should not be part of the IHG group.
March 8, 2013
Rated 1.0 out of 5.0 by Staralliancegold Awful
Please note this hotel really needs your attention
1. It is freezing , so cold, night time , even we could not enjoy the drinking hours and chat with friends in lobby
2. The central heating system was surely shut down to save power, so that night time my friend and I felt so cold, morning time did not want to get up early, until morning time the heat started.
3. When we had breakfast, the same thing for restaurant , if they want to save power in winter, they should not let holiday inn brand to be suffered, shame on them
4. When I asked for general manager to complain and suggest something, staff said they don't know where he is, maybe Hong Kong, then I asked at least someone to attend, they brought one section chief to talk with me, of course nothing was fed back to management
Do not ruin your brand in such cheap place, I felt so sorry to let my friend suffered in this hotel. Even motel is warmer than this one
January 22, 2013
Rated 2.0 out of 5.0 by waterh2005 Service here is really poor
I have book a Executive room. The front desk told me I can't use cxecutive lounge. Finally they admit they have made some mistake after argued 3 times. When I got into cxecutive lounge during Happy Hour time, I found nothing except 1 bottle of soda and some cake. Only 1 waitress found there was playing her cellphone.
November 14, 2012
Rated 4.0 out of 5.0 物超所值
October 22, 2012
Rated 5.0 out of 5.0 Shaoxing Holiday Inn
It was nice stay...nice view...staff very good.. relaxing rooms...
October 15, 2012