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Rated 4.1 out of 5 by 154 reviewers.
Rated 2.0 out of 5.0 by Old tired looking hotel Disappointing stay. Old and tired looking Hotel, not like a 4*, more like a 2* or 3* August 9, 2014
Rated 5.0 out of 5.0 by excellent stay We booked a 2 night stay whilst visiting the area.As a Holiday Inn member I received a good rate and an executive room which was very clean and comfortable. We had a very good dinner in the restaurant the first night. Staff were courteous and helpful and we would certainly stay here again if visiting Sheffield. My one criticism was finding the access road to the hotel. We do not have a sat nav, so some extra signage would come in handy for those who do not possess Sat Navs. August 8, 2014
Rated 2.0 out of 5.0 by Avoid this hotel in summer This hotel had no air conditioning merely one inadequate fan and a restricted window opening. we were given a second fan but the combined effect was inadequate. On complaining I was told the problem was the result of the building having a preservation order and so air conditioning could not be installed! The temperature of the room affected our whole experience. We chose this hotel for a special visit; we should have looked at other hotels in the area - there are plenty to choose from. August 6, 2014
Rated 4.0 out of 5.0 by Ideal location but dated decor This hotel is an ideal location for Sheffield city centre. The staff and service are excellent. I had an executive room but it was below the standard expected. The decor in the room is very dated, although I appreciate this is an old hotel they seem to have gone for a nursing home theme in their rooms ! The bedrooms would benefit from Air Conditioning as it was extremely hot. Ask for a room facing away from the A61 as well as it can be noisy. The room I was in had a big gap at the top of the sash window which would not shut. August 5, 2014
Rated 4.0 out of 5.0 by Great Service from Bev Can you please pass on my sincere gratitude to Bev who does an exceptional job serving breakfast and caring for the customers. Bev is a ray of sunshine in the morning with a constant smile on her face and always makes the time in her busy day to stop for a chat and asking about your day, week etc. She is a credit to your company, a lovely sincere human being and one of the main reasons I come back and stay at your hotel. August 4, 2014
Rated 4.0 out of 5.0 by Nice Staff good service but no way to print any thing I enjoyed the stay at Sheffield however I needed to print off some tickets. There was no business suite not even a single PC I could use. Although the wireless inrternet was working the wired was down and so the staff could not print it for me either. Went to the holiday inn express next door same issue. I would get a resilient connection to the internet and also add a couple of PC with printer for guest use. July 28, 2014
Rated 5.0 out of 5.0 by Great stay, so well looked after I stayed here again on business a short while ago. I was hugely impressed. I was welcomed very warmly by the receptionist, my booking was all perfect, breakfast the next day was excellent and the WiFi perfect but more than this, the little things made this such a great stay. The fan had been switched on in my room prior to my arrival which meant the room was beautifully cool, the receptionist in the morning rang me a couple of minutes after my automated alarm call to make sure the call had worked - things like this raise the hotel from great to exceptional. I have definitely found my business hotel of choice and cannot wait to be back. 1st rate and highly recommended. July 23, 2014
Rated 5.0 out of 5.0 by Great stay The hotel was very comfortable and the staff were very friendly, responsive and very willing to assist. The history of the hotel and the architecture both inside and out made my stay very enjoyable. July 16, 2014
Rated 2.0 out of 5.0 by Disturbed sleep! My room was right near a lift so was very noisy! Did not get a very good nights sleep July 14, 2014
Rated 5.0 out of 5.0 by relaxing stay Lovely big, light room. Some traffic noise in the morning, but acceptable for a city centre location. Our package included a bottle of wine, which we had to ask for, but quickly sorted. Surprised the restaurant didn't have a black pepper mill, but a large bowl of gound black pepper produced from the the kitchen. July 13, 2014
Rated 5.0 out of 5.0 by Great atmosphere Very good, it seems sort of going back into the time, but with very comfortable bed and modern bathroom. The stairs are impressively beautiful. However, internet should be free, without limits and the window should open a bit more! Though it should not be a problem in summer time, the lack of air conditioning should be signaled. July 12, 2014
Rated 5.0 out of 5.0 by Staff were professional at all times Nothing was too much trouble. A totally relaxing, pleasurable experience. July 9, 2014
Rated 4.0 out of 5.0 by Busy evening!! The room was great and the room service was very quick, lovely food but the hotel was very noisy late at night/early morning, probably because it was full, Tour de France pre party!! June 29, 2014
Rated 2.0 out of 5.0 by Going downhill, such a shame Stayed here on business, have stayed before. Used to be excellent but going downhill. Wifi in room so poor as to be unusable, fan didn't work, breakfast only average and one receptionist excellent, one unattentive. I am looking for a hotel to stay in on a fairly regular basis and had hoped it would be here. Now I am not sure. Such a shame and hope things can be rectified. June 27, 2014
Rated 5.0 out of 5.0 by Like meeting 'an old friend' Have stayed at this hotel several times.Each time the I have received the same good/high standards. June 26, 2014
Rated 5.0 out of 5.0 by Great Hotel We enjoyed our stay at this hotel. It's possibly one of the older buildings but it is in very good order and we found the room was clean and spacious. We had 2 double beds which meant my wife and I and our 2 teenage boys got a good sleep. Breakfast was fantastic! June 25, 2014
Rated 3.0 out of 5.0 by Overall not bad, but it ended on a sour note I normally book the Holiday Inn Express next door,but decided to give the Holiday Inn a go, having not tried it for a while. My first room was nice but smelled very strongly of fresh paint. The receptionist was excellent in finding me another room with no qualms. The second room was excellent, lovely bathroom and spacious. However, hard to find any sockets near the bed. Note to all hotel keepers, especially in older properties. Sockets near a table away from the bed are no good. People use phones and tablets and want sockets near the bed. As it turned out, there were two sockets behind the headboard. You literally had to pull whole bed away from the wall to use them. How tricky would it be to put an extension so that the socket is near the bedside table? This is not unique to this property, but is common in many older hotels. Needs sorting out. This stay would have got a good, rather than an average if it hadn;t been for the final kicker. I am a platinum rewards club member. I elected to have the points instead of the free drink and was duly given a voucher for 500 points. I tried to redeem it this week. The voucher had already been used!! How tacky is that... I can only imagine that a customer left it in the room and they have recycled it!! I know it is only 500 points, but it is totally naff and for that reason, they are downgraded to average!! June 11, 2014
Rated 4.0 out of 5.0 by Old, spacious Having stayed at many hotels in Sheffield, I found this one comfortable except for the road noise as wee needed to keep the window open for ventilation as it was rather warm. It's just a lovely old building that takes you back in time. Close enough to town centre June 10, 2014
Rated 4.0 out of 5.0 by hotel overall Its a really nice hotel,look into the history of the hotel when you arrive its facinating. Staff are really friendly most of the time, and very helpful. the suite we stayed in unfortuantly smelt musty and of cigarette smoke, yet when booked on line, we booked a suite non smoking. we were able to undo all the windows and this soon dissapeared, may not be the case in winter. restraunt staff are really friendly, food is usually plentiful (unfortunatly not on this stay)and taste is excellent. It is interesting when you stay more than 1 night if you order the same meal on both nights how the presentation and content changes each night ( we do have a laugh about this when we stay) Only thing that is really missing is a swimming pool. June 9, 2014
Rated 5.0 out of 5.0 by Frequent visitors to an interesting Hotel Over the years we have been a frequent visitor to the Royal Victoria hotel and really appreciate the friendly and very helpful attitude of all the staff. Being an architect, I particularly value the great architecture of this lovely building and although there have been a lot of improvement to the fabric of this building the owners managed to do this tastefully and in keeping with the property. The bedrooms are well appointed and spacious and the on suites are very clean and well designed. At our last visit my wife and I had a very interesting conversation with the owner of the hotel who told us all about the history of the hotel. We love visiting Yorkshire as there is so much to see; my wife and I particularly enjoys visiting Bronte Parsonage, Harewood House, Castle Howarth and Chatsworth House which we can highly recommend. June 2, 2014
Rated 5.0 out of 5.0 by Lovely and relaxing Me and daughters booked this hotel as we were going to see Katy Perry at the arena. We found the atmosphere very relaxed. Staff very friendly. The rooms very clean and spacious. I would definitely recommend this hotel and stay here again. May 27, 2014
Rated 4.0 out of 5.0 by Poor sleep I very nice room and very good hotel location. However we had a room (228) which over looked the front Which was noises due to the traffic but was made a lot worse Due to a party and who had no consideration for guests with the Noise when leaving the hotel. However this of course was out Of the control of the hotel staff. We will go back again but would request a room at the back of the Hotell Very good breakfast and polite staff May 27, 2014
Rated 3.0 out of 5.0 by Enjoyable break This break was booked Christmas 2013 so was a little surprised on our arrival to be told that the room that we had been booked into may cause disturbance to our sleep because of two events taking place in the room under ours. An alternative was offered and shown to us - a little disappointing because even though the room was more than adequate it wasn't as nice as the one booked but for the sake of a good night's sleep it was worth changing. We were told this was a downgrade and our bill would be amended to show that. On settlement of our bill at the end of our stay the bill hadn't been amended so I had to ask for this to be done - the girl on reception reluctantly took £10 off each night of our stay. No other information was given at the desk on our arrival such as breakfast times, location of services but I thought there is normally an information folder in the room so this didn't concern me too much - no such information in the room!! Also noticed that there wasn't any fire evacuation information in the room, usually on the back of the door. I mentioned this to reception and was told that this is checked every day and it was there!! Breakfast was adequate, not the best I have eaten. Restaurant food was good but was a little put off that the server's shirt was dirty. Overall it was an adequate stay but would probably never stay there again. Thank you. May 22, 2014
Rated 4.0 out of 5.0 by Friendly hotel, not what you expect. I have stayed here a couple of times. Location good for town. Not far from the ice rinks but you do have to drive. Friendly staff. There was a wedding on this time so we weren't able to use the bar or watch the cup final downstairs. But I guess the hotel has to put those guests first! I like the building very much, it has lots of character. It's old so no air con and quite warm in the rooms. Comfortable bedrooms, a little outdated but in keeping with the building. Bathrooms are nice but the shower screen is difficult to navigate if you want to put the plug in for a bath. I like this hotel very much, it's not plush but very nice. I will be staying there again. May 21, 2014
Rated 5.0 out of 5.0 by Sheffield City Stay Lovely hotel first impression was grand reception areas, greeted by friendly helpful staff. Afternoon tea was served in restaurant, selection of sandwiches and cakes, lovely relaxing atmosphere. First night we were booked in for 3 course meal which was enjoyable and could not fault. Plenty of choice for breakfast, help yourself buffet. Room comfortable and clean, room service good. Hotel is a 10 min walk back into city and tram services. Overall we enjoyed our stay and incl trip to Chatsworth House. May 17, 2014
Rated 3.0 out of 5.0 by Older property charm let down by dining experience. A nice location close to city centre (about 10 minutes walk) and good signage on roads to follow hotel site's directions by car. Despite being an older property from the grand old age of hotels the room was well enough sound insulated to cut out almost all of the traffic noise from the busy road running by. Reception staff were very helpful, as were the staff on duty at breakfast where food was absolutely fine. The poor ratings were earned purely on the weakness of the evening dining experience in terms of food quality which was way below what we have come to expect from Holiday Inns across the UK, Europe, Canada and America. May 12, 2014
Rated 2.0 out of 5.0 by Much Nicer IHG Hotels for a lot Cheaper! Stayed here in March 2014 for the first time. As a IHG Platinum Elite member, I have stayed in many of the HI hotels and this was the poorest I have stayed in regards to value for money. It didn't get off to a great start - although I checked-in quite late (around 5.30p.m.#, I was asked to wait in the reception area as my room hadn't been serviced. I then arrived in my room - old fashioned, drab and dreary. The website calls this "19th century elegance" - I'd call it old, tired and very 'Fawlty Towers'. Also be aware that Parking and Breakfast is at an additional premium. The Holiday Inn Express - which I always see as being at the 'lower' end of the HI chain - is 500 metres away on Blonk Street and I have stayed here many times before. I would much recommend the HI Express over this hotel #and Breakfast is included here in the price#. Looking at the price difference between these two hotels I cannot see how this can be justified in respect to the paying guest. The service, décor and atmosphere here is well below par. The guest is obviously paying solely for the upkeep of a very old and tired building - not the comfort or service that is expected. Overall, very disappointed in this hotel and I will try to avoid staying here in the future. May 2, 2014
Rated 3.0 out of 5.0 by Very noisy Rooms in the front of the hotel are very noisy. Guests smoke outside the main entrance, and when there is a function at the hotel this can go on until very late (3am in our case). It does not help that the windows in the room are very cheap single glazed aluminum style, that have seen better days April 13, 2014
Rated 3.0 out of 5.0 by not quiet the same Having stayed at the Victoria many times before and enjoyed our stay, my wife and I were very disappointed with our recent visit. Everything was decidedly average, the room no better than an Express, no extras in the room (even as a gold card holder). The only thing differentiating this hotel from the budget brand Holiday Inn Express just 100 metres away, is a slightly better breakfast which you have to pay extra for anyway. Other services I would expect from Holiday Inn were very poor considering the brand. We waited 50 minutes for a bar snack, really just not good enough. When in Sheffield I shall stay at the Express from now on. April 9, 2014
Rated 5.0 out of 5.0 by Great stay overall Spacious and peaceful stay in a lovely hotel . The weekend break was in part to celebrate our 25th wedding anniversary . We chose well . Thank you April 9, 2014
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