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Rated 4.1 out of 5 by 178 reviewers.
Rated 4.0 out of 5.0 by Lovely room in pleasant location We stayed for 3 nights and had a very comfortable stay, with easy parking. Large modern room, but warm when we were there and no air conditioning. Staff were very helpful, but the hotel was very busy with conferences and a rather noisey wedding on the Saturday night. Would stay again though. October 2, 2014
Rated 1.0 out of 5.0 by Bad service I booked a room as had business meeting early next morning. I asked for a quiet room. I checked in at about 20.45 and was given an executive room on 3rd floor. At 21.45 when I was already changed for bed loud pounding music started from somewhere outside my room. After 5 minutes I called reception and was told that there was a function. I asked until when and was told to hold. After a couple of minutes the man came back and said 'until midnight'. I asked to be moved. At first I was told there was noweher suitable for me. After I persisted I was offered a lower grade room in the annex on second floor. I had to get dresssed, repack, go down to reception, swap keys and go back up. In the new room I couldn't hear the music but was so wound up that it took a while to drop off. In the morning when I complained to the duty manager he apologised and blamed the check in girl. He said that Hermann Beck the manager would be in touch. 5 days later, he still hasn't. Very poor service and I'm a Platinum member who they are meant to make even more of an effort to please. September 30, 2014
Rated 5.0 out of 5.0 by An all time favourite hotel I stay at this hotel often and never tire of it. The staff are very friendly - and genuinely helpful. The rooms, like the whole hotel, have real character and each room is different. The restaurant meals are very good, not least the home made soups. The hotel is on Victoria Station Road, a raised road (which crosses over Derek Dooley Way) - so look up. The postcode is S4 7YE and Satnav will find it easily if you approach from the M1 Jct 33 (or Jct 34). September 27, 2014
Rated 3.0 out of 5.0 by Adequate for overnight stay The Royal Victoria Holiday Inn Sheffield is a mixture of the old and new. There are completely re-furbished rooms in a newer section but we were given one in the original building. The room especially the bed was comfortable but the furnishings and overall atmosphere were dated and a bit gloomy. In contrast, the bathroom was excellent (small) but with good quality shower, lots of hot water and powerful shower. Staff all very helpful and friendly, so ok for an overnight stay September 24, 2014
Rated 4.0 out of 5.0 by Nice hotel It's a nice hotel. The overall room was clean but when sitting on the toilet you could see how dirty the washing basin cabinet was. This clearly had never been cleaned. The location is also very good. All be it a bit tricky to find out how to get up to the hotel by foot! September 23, 2014
Rated 5.0 out of 5.0 Great Service I stay regularly at this hotel and return because of the food and cleanlinees of the rooms but most important is the friendliness of all the team at this hotel. September 22, 2014
Rated 5.0 out of 5.0 by excellent service, friendly staff On a recent stay for work the staff were very friendly and helpful and the service was excellent. Little things like having a fan available in the room and a steam free mirror in the bathroom added some extra touches that were greatly appreciated. September 18, 2014
Rated 4.0 out of 5.0 by Sleep quality The guest rooms are extremely comfortable but my sleep was disturbed by traffic noise. The windows are traditional sliding sash without double glazing and unfortunately i am not used to traffic noise at home. Apart from that, everything else was excellent. September 12, 2014
Rated 3.0 out of 5.0 by Outdated and not what I'd call executive We were attending a wedding at the hotel and although it is an impressive building with great potential it needs a complete overhaul inside as quite tired. We had booked an executive room as based on pictures was more modern but was disappointed as design was not consistent or particularly modern (mismatched fabrics and random old paintings above plasma TV etc) but bathroom was nice and new. Room was fairly clean on the surface but could do with a deep clean as lots of dust on things like fan and window frames. The windows are very old and did not close fully (jammed about an inch from top and although we mentioned it to staff nothing was done) so I hardly slept (admittedly I'm a light sleeper but don't expect that when paying for a hotel) as there is a constant noise of traffic and comings and goings from hotel. Staff were pleasant but given I went away tired was a bit disappointed overall. September 11, 2014
Rated 5.0 out of 5.0 by Convention Stay No issues checking in, room was fine but it did have very high ceilings which looked like they needed a bit of a dust. Breakfast and drinks were fine, lovely surroundings and decoration. Close to centre with ample parking if needed. On the whole an enjoyable stay and I will certainly return. September 10, 2014
Rated 5.0 out of 5.0 by Pied piper This was such a contrast to the Holiday Inn we had stayed in the previous night that it was an extra treat. A splendid experience in all respects September 10, 2014
Rated 5.0 out of 5.0 by Great Gluten and dairy free options available I contacted the head chef Garin prior to arrival, Garin was very reassuring with regard to my dietary requirements gluten and dairy free. On arrival at dinner he was able to highlight on the menu all the options I could have and I was able to have a choice of two different types of gluten free rolls. At breakfast I was served with two choices of gluten free cereals (Which I assume was purchased specially for my arrival) with soya milk. There was dairy free spread , choc muffins and a choc brownie available as well as gluten free rolls. I asked for my bacon to be cooked separate and this arrived very timely freshly cooked. Thank you for such great service and giving the reassurance needed for a free from customer! September 5, 2014
Rated 5.0 out of 5.0 by Great Service An excellent weekend break, have never used Holiday Inn previously but will be looking to book again with them again, sooner rather than later! Staff very polite and attentive, feather pillows available on request (my favorite type of pillow), excellent nights sleep and a hardy breakfast served by a great employee called Ali. September 3, 2014
Rated 2.0 out of 5.0 by Room 356 Room 356 is too small to be classified as a double room. The bed was hard up against the wall and I was forced to disturb my wife several times during the night when visiting the bathroom September 3, 2014
Rated 4.0 out of 5.0 by Staff experiences dear Sir/madam, on staying several times at this hotel and although it's not the best or cleanest that I've stayed at but I do enjoy the location the grandeur of the hotel and most importantly that you have such a friendly staff member in Bev. I have to once again say what a pleasure it has been coming down in the morning to be welcomed into the breakfast room by Bev, she is an amazingly happy and friendly person and makes the effort to speak to all your guests. She is a credit to IHG and your hotel in Sheffield. I would also like to add that she to me is like an ambassador for the hotel and other staff members could learn so much from her in the happy stakes and how to deal with guests. it's all about making guests feel special and Bev does that in abundance. September 3, 2014
Rated 4.0 out of 5.0 by Good but few glitches Great room but needs better sound proofing. Didnt get adequate towels for the number of guests. Channel 5 didnt work on TV! September 2, 2014
Rated 4.0 out of 5.0 by Holiday Inn but not a Holiday Inn... Totally surprised with the size of room, the hotel had bags of character and felt like a stately home. The food both in the evening and morning was excellent and well presented. Would definitely recommend a visit. Great value and excellent quality... August 27, 2014
Rated 4.0 out of 5.0 by holiday inn impressive building design, old with high ceilings August 26, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel A great stay at the hotel for my god daughters 21st Birthday party. Food and DJ were excellent. A great night was had by all. The hotel's heritage has been beautifully preserved and stands as a classic railway hotel. August 24, 2014
Rated 5.0 out of 5.0 by Lovely hotel with warm welcome When we checked in we had such a lovely receptionist and duty manager, both made us so very welcome. Room was just lovely clean with everything one need in a hotel room. It was central and just a short drive from city centre. We went out for dinner in Leopold Square. It was a short drive from the hotel. Over all we had quite a pleasant stay. August 23, 2014
Rated 5.0 out of 5.0 Great room and helpful friendly staff stayed two nights July while moving son across Sheffield to new flat, both nights all or one of us were dining really late but the staff couldn't have been more helpful and the meals were great. Room was a good size, nicely equipped and decorated - great bathroom. Good variety of drinks at the bar and reasonable prices for this class of hotel. Really good and varied breakfast buffet. August 17, 2014
Rated 4.0 out of 5.0 by You can almost feel the history You drive past the concrete box hotels stacked high on the old station approach road, but then you see the proud Royal Victoria in front of you on the left. It was built as a station hotel in the mid 1800's when building wasn't done at the cheapest and nastiest level possible as it is nowadays. You park on what was Platform 1 of the old Great Central Railway Victoria station. As you go in the hotel, if you think the reception area is impressive, ask to be shown the Grand Ball Room and the dining room. The ceilings are at least 30 feet tall, and have sculpted and finely painted decor. The landings are wide with impressive staircases sweeping up to them (there is of course a lift, but just try the stairways). The restaurant area is delightful and you can almost feel the history of the generations of elegant travelers who have gone before. The ground floor boasts pictures of the hotel when a young future queen visited and pictures of magnificent old steam trains waiting at the platforms to whisk the travelers north or south to their destinations. If you prefer the functionality of a new build concrete box hotel room then that's fine. But if you want to feel a part of history and marvel at the way things used to be, stay at the Royal Victoria. Perhaps you'll get a sense of times past as I did. I only wish I could have stayed longer.... August 16, 2014
Rated 4.0 out of 5.0 by Stayed 2 nights We arrived in Sheffield in a major downpour and tried to find the HI with the postcode given on the website (S7 etc). We drove round and round the same roads and roundabouts several times, we could see the hotel but couldn't get to it. Finally in desperation I called the hotel and was given a different postcode beginning with S1. Holiday Inn how can we get to you with the wrong postcode? Anyway we finally arrived and were efficiently checked in, the room was large with a recently updated bathroom. We had dinner in the restaurant, served by very friendly staff, in fact we encountered very friendly staff during our entire stay. Both of the bars are need of a bit of refurbishment though. Overall we had a good stay in Sheffield and would stay again if we were in the area. August 14, 2014
Rated 5.0 out of 5.0 by An Amazing Hotel Staying at Royal Victoria Holiday Inn in Sheffield is a privilege. It is a beautifully preserved Victorian hotel that is steeped in history, with guests including Oscar Wilde and Queen Victoria and a string of royals etc. since. The common parts are magnificent. Our room was fabulous. The staff were not stuffy but very friendly and helpful at all times. The buffet breakfast was perfect. Can thoroughly recommend. August 12, 2014
Rated 2.0 out of 5.0 by Old tired looking hotel Disappointing stay. Old and tired looking Hotel, not like a 4*, more like a 2* or 3* August 9, 2014
Rated 5.0 out of 5.0 by excellent stay We booked a 2 night stay whilst visiting the area.As a Holiday Inn member I received a good rate and an executive room which was very clean and comfortable. We had a very good dinner in the restaurant the first night. Staff were courteous and helpful and we would certainly stay here again if visiting Sheffield. My one criticism was finding the access road to the hotel. We do not have a sat nav, so some extra signage would come in handy for those who do not possess Sat Navs. August 8, 2014
Rated 2.0 out of 5.0 by Avoid this hotel in summer This hotel had no air conditioning merely one inadequate fan and a restricted window opening. we were given a second fan but the combined effect was inadequate. On complaining I was told the problem was the result of the building having a preservation order and so air conditioning could not be installed! The temperature of the room affected our whole experience. We chose this hotel for a special visit; we should have looked at other hotels in the area - there are plenty to choose from. August 6, 2014
Rated 4.0 out of 5.0 by Ideal location but dated decor This hotel is an ideal location for Sheffield city centre. The staff and service are excellent. I had an executive room but it was below the standard expected. The decor in the room is very dated, although I appreciate this is an old hotel they seem to have gone for a nursing home theme in their rooms ! The bedrooms would benefit from Air Conditioning as it was extremely hot. Ask for a room facing away from the A61 as well as it can be noisy. The room I was in had a big gap at the top of the sash window which would not shut. August 5, 2014
Rated 4.0 out of 5.0 by Great Service from Bev Can you please pass on my sincere gratitude to Bev who does an exceptional job serving breakfast and caring for the customers. Bev is a ray of sunshine in the morning with a constant smile on her face and always makes the time in her busy day to stop for a chat and asking about your day, week etc. She is a credit to your company, a lovely sincere human being and one of the main reasons I come back and stay at your hotel. August 4, 2014
Rated 4.0 out of 5.0 by Nice Staff good service but no way to print any thing I enjoyed the stay at Sheffield however I needed to print off some tickets. There was no business suite not even a single PC I could use. Although the wireless inrternet was working the wired was down and so the staff could not print it for me either. Went to the holiday inn express next door same issue. I would get a resilient connection to the internet and also add a couple of PC with printer for guest use. July 28, 2014
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