Rated 4.0 out of 5.0 by Milnik Comfortable and clean room
Clean and comfortable room, good services. Location is okay. A few Japanese restaurants nerby. Quite far from a city centre.
January 4, 2013
Rated 2.0 out of 5.0 by bangdang no stay anymore
the room facility is poor, and related service almost equals to zero. I will not stay here any more.
January 3, 2013
Rated 2.0 out of 5.0 by Cai15 Nothing to remember
It's expensive and room is of poor quality. Would not come back to this hotel.
January 3, 2013
Rated 4.0 out of 5.0 by DannyHL Third time visit
I have been to Shenzhen three times. Every time i stayed at this hotel. So now it is time for a review.
For other business travelers that needs to visit Shenzhen I can fully recomend this hotel. It is really nice. The facilities is very good and all the hotel staff that I have meet so far speaks good english. The location is also really good. Within walking distance you have some nice malls, shops and bars.
The first two times I visit this hotel I enjoyed to go to the hotel bar called Oscars. A really nice place with good music (somtimes live music), a pool table, draught beer and a lot of good spirit. But now they have closed this bar. I dont understand why because it was one of the best hotel bars I have ever been at.
Now they have a new bar on the third floor. The staff there is really nice, but the place does not have the same spirit as Oscars. Therefore I will give this hotel 4 out of 5 stars. If they re-open Oscars I will give the hotel 5 stars :-)
December 26, 2012
Rated 3.0 out of 5.0 by Felixing 性价比差
December 15, 2012
Rated 4.0 out of 5.0
by Dawn2010 Superb location with good facilities
The room after brand relaunch is very grand and comfortable. The amenities is nicer and the pillow quality is excellent.
TV channels also quite good mix no matter you are Chinese or foriegner.
November 28, 2012
Rated 1.0 out of 5.0 by NYKU Ein gutes Hotel verringert den Serivce
1) Western Food Reataurant ist geschlossen
2) Das Restaurant in Lobby level offeriet nur Indian Food
3) im 3. Stock wurde eine Japanische Bar eröffnet,
4) Korean Restaurant wurde geschlossen
5) Room Cleaning ist nicht gut genug, kein Staubsauger wird benutzt,
6) Club lounge Service ist nicht mehr was es sein sollte, bereits 1830 H kein Snack mehr zur Verfügung, kein auffüllen in sicht
7) Früchte Schale bleibt im Zimmer, nur fehlende Früchte werden nachgefüllt, deshalb war die Ornage "verfault" wenn ich das Zimmer bezog
8) Shampoo wir nicht nachgefüllt oder ersetzt, man muss dies mitbringen (leider)
Ich war während 4 Jahren sehr zufrieden mit diesem Hotel, leider hat sich der Service verschlechtert, wirklich schade, meine Reklamationen wurden leide rnicht ernst genommen, das Managment ist nicht erreichbar, es ist schwierig in einem Hotel glücklich zu sein wenn kleine Sachen sich so verändern dass man sich nicht mehr Wohlfühlt
Ich hoffe dass man diese Zeilen Ernst nimmt und man in Zukunft das Hotel wiede rmit Freude benutzen kann
November 25, 2012
Rated 5.0 out of 5.0 by TShang Great place - will come back next time
I picked this hotel initially because of its convenience. Turned out to be a great pick for many other reasons as well. Outstanding services; dedicated executive lounge for visiting guests. There are several department stores around the corner; and there are some local shops if you are looking for Chinese merchandise. There is a row of high quality feeling like home restaurants behind the hotel. These restaurants are expensive by local standards but if you are to impress a business guest it is definitely a good place to eat.
November 24, 2012
Rated 4.0 out of 5.0 by DrTomP Super service in the Executive Club
I stayed for two weeks on the Executive floor and made extensive use of the Executive Lounge on the ninth floor. The staff was friendly, efficient, professional, and incredibly helpful. They remembered my name and drink preferences at breakfast and happy hour. I was orginally going to transfer to another Holiday Inn in Hong Kong (just for the weekend when not working in Shenzhen) but became ill and couldn't do the travel to Hong Kong - the staff went above and beyond to cancel my Hong Kong reservations and keep my room in Shenzhen with no cancellation penalties. They also helped with a one-day flight to Ningbo. This was my third stay at the Holiday Inn Donghua, and I plan to stay there again during my next visit in March.
November 23, 2012
Rated 5.0 out of 5.0 by VisitorFromShanghai A wonderful weekend
Everything is well prepared before arrival. Check-in just took several minutes. Upgrade is nice and my boy likes the suite very much. We spend a wonderful weekend there.
November 21, 2012
Rated 5.0 out of 5.0 by kredac Third Time Visit
This is the third time I have stayed here.
The hotel is clean & comfortable, the staff are very friendly if you smile and take the time to talk to them you will have a great stay.
Oscars bar has gone since my last stay which is a bit of shame sitting in the lobby bar is not as relaxing as Oscars was. Although for those of you who have had enough Chinese food the steak menu from Oscars can still be found at the lobby bar.
If you are staying any length of time or have been away for a while the room upgrade is worth it for the laundry and access to the Floor 9 lounge
November 21, 2012
Rated 4.0 out of 5.0 by Schaper Friendly and commited Staff
the staff, from all levels are very friendly and dedicated to the service, they will help you even if its not their function.
November 19, 2012
Rated 5.0 out of 5.0 by ShokanTom Holiday Inn Shenzhen
Overall the hotel was very nice and clean, the beds were comfortable, and the accommodations were fine.
My only complaint would be that trying to get a taxi in the morning was difficult..It took upwards of 45 minutes on some days.
November 8, 2012
Rated 4.0 out of 5.0 by Macmad1021 Most Comfortable and value!
I need to travel many city and holiday inn always was my first choose, I am very enjoying the room, bed and beverage!
October 28, 2012
Rated 4.0 out of 5.0 by cristsang bad service experience from a coffee shop supervisor
we had lunch buffet on 10/21. We asked for warm water for two times, whereas we waited long time and the waitress superisor did not take to us. Maybe she was busy, but she could ask others help us. At last, we need to ask other waiter/waitress to bring us the warm water. This happened for 2 times during the lunch. This made us very unhappy. Others is ok.
October 26, 2012
Rated 5.0 out of 5.0 by Jaxon34624 Business Trip
Excellent stay. Good location. Only downside is that it can take a little while to get a cab from this location because it is not directly on a major road.
October 18, 2012
Rated 4.0 out of 5.0 给我升级了
October 16, 2012
Rated 2.0 out of 5.0 by tony123456 房间升级没有BENIFITS。房间装修味道有改善，但还是比较大。
October 6, 2012
Rated 4.0 out of 5.0 by Ather Personal touch
I have had very good experiences with this hotel. It is a large hotel, but after returning after 4 month, they still new me by name (Ok, first time they hesitated a bit).
Comfortable rooms nice lounches and an excellent breakfest.
The employees do whatever they can to create a pleasant stay. For business, there is a special meeting room available, where my guests are handled is if it is there business too.
I agree, it is a bit of their business.
October 3, 2012