Rated 4.2 out of 5 by 146
Rated 5.0 out of 5.0 by clopez10081 Amazing Service & Comfortable Rooms
I stayed 16 days in a business trip and I feel like home with all attentions and service. Good Breakfast, Great Customer Service and Great Room...
January 29, 2014
Rated 3.0 out of 5.0 by Emilioclm Bad air conditioner.
I hopeouble check the Romo condiciones before gibe the Romo to the customer.
January 23, 2014
Rated 4.0 out of 5.0 by Yuan breakfast
This time stay i can enjoyed with very good breakfast.
Before also took breakfast in this hotel, but this time specialy taste good.
you will try bread and cakes at breakfast !
January 15, 2014
Rated 1.0 out of 5.0 by Ahtai Noise sleeping quality
It is the noisiest hotel I ever stayed among all holiday inn worldwide.
I will never try again.
January 11, 2014
Rated 5.0 out of 5.0 by Leeppp Friendly staff
Always a pleasure to revisit the hotel. The staff at executive lounge are the best in business.
January 1, 2014
Rated 5.0 out of 5.0 by Leeppp Friendly staff at Executive Lounge
Always a pleasure to revisit the hotel. I travel to Shenzhen regularly and I always stay at the Donghua Holiday Inn, mostly because the the friendly staff at the executive lounge. Tina and Jenniefer are best I've ever seen in many years of hotel stays.
January 1, 2014
Rated 4.0 out of 5.0 by sowick 位置很不错，商务推荐
December 29, 2013
Rated 4.0 out of 5.0 by xuanxuan 总的性价比还不错
December 19, 2013
Rated 3.0 out of 5.0 by ratingen breakfast is too heavy and fitness center is too old
@ should offer light breakfast (set menu) instead of only full heavy breakfast.
@ the training device at fitness center are too old and part of them are out of service.
December 16, 2013
Rated 4.0 out of 5.0 by Charles3721 Good Environment and Service
There is not much good choice in ShenZehn NanShan downtown, but Holiday Inn is it. If possible, I'd resommend a new Holiday Inn Express could setup someday and it'd be full of business!
December 14, 2013
Rated 4.0 out of 5.0 by ginow Convenient location, but service is just so so
For Platinum member, they only provide a drink card, no room update.
December 13, 2013
Rated 4.0 out of 5.0 by loklian good but not clean enough
everything is good . but not clean enough. the coffee cup is still not be cleaned. full of old coffee mark.
December 7, 2013
Rated 5.0 out of 5.0 by Miraculo Good understanding with employees
I had a problem with understanding (language) so that hotel staff was very helpful in reasoning and explanations.They helped me a lot with suggestions for additional explanations.
Greetings to all employees at the Holiday Inn Shenzhen.
December 2, 2013
Rated 4.0 out of 5.0 by ys1926 reasonable hotel
Reasonable hotel in term of clean and location. Price is a little high. Everytime when check in as member, we have to ask for upgrade. Not automatic.
November 26, 2013
Rated 3.0 out of 5.0 by Alex5522 Normal but non-memorable service
A standard HI, room, bed, network/WIFI, gym and decorations were all HI styled.
Few elite member benefits, except for a welcome soft drink.
No room upgrade although several one-level-higher room were available at IHG website.
welcome fruits sent on request.
November 24, 2013
Rated 3.0 out of 5.0 by ratingen good hotel, but not convinent traffic
The hotel room is ok, but the traffic in the lobby front are not well organized.
November 18, 2013
Rated 4.0 out of 5.0 by toni12345 comfortable bed
The bed is very comfortable with several kinds of pillows
November 16, 2013
Rated 5.0 out of 5.0 by topsales001 I like this hotel and will be back in future.
I like this hotel and will be back in future.
The 40% off is quite good for my family.
we had a good weekend this time.
hotel is splendid and room is quite clean; yummy food; very close to the cinema, book mall, and supermarket.
The only thing I concern is the Tissue box; it is a quite bad design and the lid i quite easy t drop onto the garbage can and make a big noise(pls ref to the attached photo).
I woud like to be back in future.
November 15, 2013
Rated 5.0 out of 5.0 by Leeppp Friendly service at executive lounge
Staff at executive lounge are always friendly and helpful. Best in the business and no parallel.
A repeat customer
November 14, 2013
Rated 5.0 out of 5.0 by TALT15 Many Thx!
Many Thx for your Excellent service & hospitality!
November 10, 2013
Rated 5.0 out of 5.0 by jolleyw Comfortable bed and room seeting
I feel the room seeting and bed very very good, I will stay here next time when i come to Shenzhen.
November 8, 2013
Rated 5.0 out of 5.0 by Xavier1203 Very good
I could be comfortable so much. If my room was higher floor, it's perfect. (I like higher floor room. The highest floor is the best for me.)
November 3, 2013
Rated 5.0 out of 5.0 很舒服
October 31, 2013
Rated 1.0 out of 5.0 by AngryBird201310 Poor service to Platium card holder
front desk staff service very poor and unfriendly, and totally no respect to Platinum card holder at all and even don't allow to use VIP Lounge.
Never experience in other group hotel.
So, I cut short of stay from 3nigts booking to 1night only.
October 30, 2013
Rated 5.0 out of 5.0 by Travelclam Liked everything about this hotel
Great service, food is good, hotel very clean, excellent value.
October 19, 2013
Rated 4.0 out of 5.0 by strawberrypie 点个赞～
checkout的时候把一个手机拉到房间里，我们离开酒店后，酒店打扫卫生的工作人员捡到手机，让前台通知了我们，非常感谢～ 大大好评～ 就是离地铁站有点儿小远，别的都很满意～～
October 14, 2013
Rated 4.0 out of 5.0 by glennem Nice value
The rooms are very clean and front desk were very helpful. We arrived early and it was no problem to allow us to check in early.
The restaurant was a little disappointing. Expensive compared to food quality. Staff were very nice though.
October 8, 2013
Rated 1.0 out of 5.0 前台人员服务意识非常差!!
白金卡会员住宿的早餐要RMB158每位! 可谓是坑爹! 而且前台人员收费时所持无所谓态度. 入住时均无人表示客人的是否是金卡或者白金卡. 这是这家酒店的一贯作风. 所以差评.
October 8, 2013
Rated 4.0 out of 5.0 by alau126 Excellent service at Cafe shop + Front desk
* Air conditioner need adjustment - at the entire property - mainly the lobby including the Café shop + Bar
* Chef not enough at the Breakfast time, like ordering the Egg cooking - it takes too long
* Dinner Buffet - food to be changed regularily - timely basis
* Executive lounge bar - add more food items
* TV - add more SPORTING Program
* Control the Noise + watching the young child playing around the Lobby area, especially at the eveing !
October 1, 2013
Rated 4.0 out of 5.0 nice place
it was a nice hotel to live, the location is good,and transportation is convenient.many restaurants around the hotel. room is clean.
September 24, 2013