Rated 3.5 out of 5 by 152
Rated 5.0 out of 5.0 by SDW4380 Friendly staff and excellent staff
Reception staff were excellent, even though we arrived a bit early than the check in time the room was ready , explained everything very professional and friendly.
We were in Room 257, it was comfortable, and clean.
Restaurant staff were very helpful, and was one Trainee staff who was very professional as well. Nice and quiet .
August 23, 2014
Rated 3.0 out of 5.0 by pause55 great bed and attractive sports enter
Stayed before at Shepperton.Car is a necessity but restaurants shops and a giant Tesco are 10 minutes away.Room a little small for 2 adults and an 9 year old but we managed.Plenty of car parking space and very convenient for Thorpe park,Chessington,Legoland etc. Breakfast is good but at £15 if you dont pay in advance too expensive,Tesco will do it for £4 a head.
Sports center good for exercise and swimming and bar service attractive.Staff could be a bit more welcoming.
August 17, 2014
Rated 4.0 out of 5.0 by Teebee2013 Good location
One of the better "older H.I.'s. Very impressed with the meal deal in the restaurant - 2 course for 2 with 2 glasses of wine for £29.99
Fully expected poor portions and quality but very pleasantly surprised. Recognised as a Platinum member, no upgrade available but extra ints offered and they left me the usual Platinum goodies in my room, nice touch.
August 16, 2014