Rated 3.5 out of 5 by 95
Rated 4.0 out of 5.0 by CRos Excellent Value, Great Management
I have stayed at this property for many years for work. Despite it being an older property it is very well maintained and the rooms are very clean, linen always crisp and staff mostly freindly, accomodating and glad you are there... as we all have a choice. The General manager and Assistant manager go out of thier way to resolve any concern, no matter how small... so you will always feel appreciated. Two opportunities are Bell Men & House Keepers forget others are sleeping at 6AM when a tour is leaving or have left and there could be another quest laundry area.
July 21, 2014
Rated 4.0 out of 5.0 by Cask Staff
Check in not friendly. Didn't give us water for rewards member
July 21, 2014
Rated 4.0 out of 5.0 by the bancit Staff
Front desk person on my visit (Jeanan) was exceptional as room was not ready, and was apologetic and supplied us with meal discount and some beverage tickets. Meal was great, even better with the discount.
July 20, 2014
Rated 4.0 out of 5.0 by crespin Quality of service and general ambience.
The hotel is in an area that is under development; however, the interior was pleasant and clean. The front desk employees were extremely helpful and cheerful. The room itself was acceptable, but it could have used another vacuuming.
July 16, 2014
Rated 4.0 out of 5.0 by Phale631 Nice , clean and helpful staff
This was just a quick stopover on a long roadtrip. It served our purposes well. Clean, comfortable, nice pool area, and nice staff. Breakfast buffet was OK, but our waitress was excellent - she went and made us some bacon even though things were shutting down. Great customer service!
July 16, 2014
Rated 5.0 out of 5.0 by gla27 great service
The staff was very friendly and the rooms were clean.
July 15, 2014
Rated 3.0 out of 5.0 by Lori62loribr62 Not the best stay
We have stayed here in the past and it was fine. This time not as good. Had trouble with the vending machines dispensing the correct item. Went to desk and they said they couldn't refund our money. Staff was not very helpful.
July 14, 2014
Rated 1.0 out of 5.0 by Bothell Native Most disappointing stay in 7 night roadtrip
Two well traveled individuals driving from Minneapolis to Seattle with a pet. Disappointed the moment we walked into the entry lobby. Every inch needs an upgrade into this decade. Inexperienced front desk staff; check in and out had to consult off-desk manager for information regarding our stay. Air conditioner in room leaked onto the floor at night and soaked a leather bag full of clothing. We travel light, so was not a good experience. Sheridan is a large enough city on I-90 that it is surprising the lack of cleanliness and updating keeps the doors open. There are MANY other choices, even with a large dog in the mix. Unless you loved the 80's and have low standards, do not even do a drive by.
July 12, 2014