Rated 3.9 out of 5 by 114
Rated 4.0 out of 5.0 by nicknamecheese Standard holiday inn
standard holiday inn experience. Had an issue where i requested toothbrushes but had to repeatedly request them after not receiving them for over an hour... eventually got them. Otherwise everything was clean and orderly, staff was friendly
July 21, 2015
Rated 4.0 out of 5.0 by Lolahila15 Comfortable beds and great service
We stayed for 3 nights, in a double queen room - super comfy beds and great room darkening drapes. The room and bathroom were clean and tidy. Everything worked - coffee maker, toilets, taps, TV, hot water. The wireless connection was not always the best, and I had to sign in a few times over the course of the day, but, it did work.
I left a $3 tip for the housekeeper and received a thank you note, which I thought was out of the ordinary. I tipped more the next day! Two waitresses did their best to manage a large breakfast crowd - the food was slow to arrive, but, was piping hot and delicious.
The room fixtures were updated - the flat screen TV, tub, sink, everything seemed to be in good repair. We stayed in Room 474 and our kids were in a family suite Room 477. Both were good.
We attended a wedding in the Empire Room - the venue was lovely and the food was excellent! We will definitely stay again, if we are in Sherwood Park.
July 21, 2015
Rated 5.0 out of 5.0 by audi2084 great beds and clean
I enjoyed my stay because it was conveniently located
It was clean and comfortable
The staff was courteous and efficient
July 20, 2015