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Rated 3.5 out of 5 by 35 reviewers.
Rated 1.0 out of 5.0 by Worst Holiday Inn EVER As a platinum elite member I stay at Holiday Inn properties 150-200 days a year all over the world for business, this was by far the worst ever. I don't even know where to start, problems with check-in, major problems at check-out, there were 2 of us and they could not get our bills right. Both rooms were dirty, no water pressure for showers, a/c did not work, the toilet could not be used in my room, had to go to the lobby, bugs in the room. I asked to be moved and was told there were no other rooms. We checked out the next day and moved to another hotel. There was construction going on around the clock, I was on the 5th floor, they had half the hallway blocked of, the banging did not stop all night, The next day contractors were pulling of the job with their materials for non payment by the hotel. I ordered a reuben sandwich from the bar to go, when I got up to my room to eat it there was no corned beef, they cut up a hamburger and shoved it in there. Street people walking the property pan handling for money all day and night. Avoid this property at all cost. April 20, 2015
Rated 1.0 out of 5.0 by Hotel in poor shape Stayed two nights. Room had not been stocked with wash clothes / soap. Air conditioning in lounge, lobby & breakfast area was not working. Ordered dinner both nights and half of the items on the menu were not available (out of food). This hotel had a fire several weeks ago ----- it should be shutdown until all is operational. Will not stay again. April 18, 2015
Rated 1.0 out of 5.0 by Business Travel Moved to another local hotel to finish business week of travel April 17, 2015
Rated 5.0 out of 5.0 by Great Staff! Outstanding staff, knowledgeable and professional. Greeted us by name, fulfilled all our special requests, and followed up to be sure they were met to our satisfaction. Some parts of the hotel are currently being remodeled, but that did not affect our stay. April 16, 2015
Rated 5.0 out of 5.0 by Enjoyed my stay Great staff and service, especially your kitchen staff. April 16, 2015
Rated 4.0 out of 5.0 Jack Straw Nice hotel in the downtown area. Hotel staff was great on check-in. They were do some updates in the lobby and on my floor, do you had some construction dust. They are very close to the railiroad tracks and I was worried when I checked in, but I can honestly say I did not hear them at night. April 13, 2015
Rated 2.0 out of 5.0 by Trains all night long! Don't know about the other side of the hotel but I was placed in a room right next to the train tracks. I looked through the halls and their seemed to be no one in the other rooms. This was not a busy night. Don't understand why their 1st choice was to put me by the railroad. Really feel like this was done on purpose. April 10, 2015
Rated 4.0 out of 5.0 by Shreveport Downtown Clean property. While I stayed property was still going through remodel. Will probably be cleaner and upgraded after remodel but was still a nice stay during work. Staff was great. April 10, 2015
  • 2015-04-24T10:44:36.872-05:00
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We are excited to announce that this property completed an extensive renovation on 01/31/2015. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.