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Rated 3.6 out of 5 by 19 reviewers.
Rated 4.0 out of 5.0 by one night stay room AC was poor, staff was friendly, lines were long to check-in and check-out March 3, 2015
Rated 4.0 out of 5.0 by Comfortable but noisy Downside beyond the scope of the hotel is the constant train traffic and whistles. Otherwise a very enjoyable stay in the heart of the casino district. March 2, 2015
Rated 5.0 out of 5.0 by Very comfortable stay We enjoyed our stay here and rested well feeling secure and comfortable. We would stay here again. February 27, 2015
Rated 5.0 out of 5.0 by Wonderful Staff Exceptional customer service! Staff was prompt & very pleasant. Room was good. Would stay here again! February 26, 2015
Rated 3.0 out of 5.0 by Nice Staff The staff at this location were great. The room on the otherhand needs improvement. We found food under the bed from a previous occupant, had to ask for more towels two different days. Need to finish the remodeling and make the corrections before guest come in. I don't need to see where the painter, etc made mistakes, fix them and remove the painters tape. Get a room on the river side, it should be quieter than the street side. February 24, 2015
Rated 1.0 out of 5.0 by Horrible hotel! This hotel was horrible, the service was bad, the rooms were dirty, the towels were old , hair in bed and bath tub. February 23, 2015
Rated 3.0 out of 5.0 by noisy trains The location of the hotel is the only serious problem here. It is right beside train tracks with horns blowing all during the night. The hotel is nice, service is fair, food was excellent. Parking is scarce so not good for large trucks, trailers, etc. Overall the hotel is good but the location is terrible. February 19, 2015
Rated 2.0 out of 5.0 by Hallways and elevators dirty just wasn't clean environment seems really ran down, last time I stayed there looked like they were remodeling but nope Pillows terrible Bathroom dirty looking (very out dated) Elevator broke Carpets dirty and stained Just didn't feel comfortable Needs remodeled soon February 18, 2015
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We are excited to announce that this property completed an extensive renovation on 01/31/2015. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.