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Rated 3.8 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Great Stay for Business and Pleasure I'm origianlly from Shreveport and made my first trip home in years to DJ an event for my Aunt (which also took place at the hotel.) The staff was great, had an issue with my TV in the middle of the night, they came up and promptly moved me to another room when they couldn't get the problem corrected. I was really able to enjoy my stay. Event staff was top notch and extremely helpful also. September 25, 2015
Rated 5.0 out of 5.0 by I usually always have a great experience here I'm rating this hotel 5 stars because I have stayed here multiple times and have always truly enjoyed my stay. Also the programs that the new manager has been rolling out are improving the place(cocktail hour on Monday, Tuesday, and Wednesday). The new manager is exceptionally nice and he should be commended for the great job that he is doing; however, my most recent stay kind of made me feel a little unwelcome. I got to the front desk and while I was checking in I could hear one of the other guests complaining that his room was on the 6th floor. After hearing that I was given my room keys for a room on the 4th floor. When I got to my room both of the room keys I was given did not work. So I went back to the front desk and the lady said that they were giving me a different room. Sure enough that room was on the 6th floor. This isn't that big of a deal, but I would have preferred if they would have asked me if I would be willing to change rooms, and I would have been. By just yanking the room out from under me it made me feel unappreciated and unwelcome. September 24, 2015
Rated 4.0 out of 5.0 by Clean Rooms, but a very small parking lot. My wife and I have stayed at this property several times and love it. The décor is beautiful and friendly staff is always on ready to help, but every time we come to the property, it is hosting some type of party or gathering. Guest are always running up and down the hallways and parking is a nightmare. In all the experience was fitting for the weekend and the problems that we did encounter was not that big of a deal to warrant not coming back, but I will call ahead to make sure they are not hosting another party. If they fix the parking out front and on the side and have a separate building connected for parties and gatherings I would give the hotel a 5-star rating. September 19, 2015
Rated 4.0 out of 5.0 by noise noisy. traffic and train were loud. Trains were very loud. with their traffic and horns. September 18, 2015
Rated 5.0 out of 5.0 by Always have a great stay Great once again! Thanks! Front desk very friendly at midnight! September 17, 2015
Rated 3.0 out of 5.0 by comfortable bed all around good stay. was only there overnight. staff was friendly and room was clean. September 15, 2015
Rated 2.0 out of 5.0 by much to be desired I stayed two nights. Although the front desk clerk was very nice and helpful during my check in, I was not satisfied when I checked out. Housekeeping never did clean my room or provide fresh towels. When I questioned this at check out, they called housekeeping and was told that I had a do not disturb sign on my door and told the workers not to clean my room. I was the only occupant in my room and was gone all day Saturday. I didn't even know where my do not disturb sign was so it was never used either. I had coupons for the buffet on sunday morning, and was then told it did not include orange juice. Really? Why would your beverage not be included in your comp? I stayed at this same hotel a few years ago and this made me remember why I never went back. ridiculous. September 14, 2015
Rated 4.0 out of 5.0 by Convenient and Reasonably Priced The Holiday Inn provides a convenient location in very close proximity to downtown and the interstate. The rooms are reasonably priced and provide decent accommodations. The bar/longue is a plus. There is also a musical band on Thursday nights. September 14, 2015
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We are excited to announce that this property completed an extensive renovation on 01/31/2015. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.