Rated 2.4 out of 5 by 41
Rated 4.0 out of 5.0 by tyoung Great Value
The hotel staff and service was the best I've received at a Holdiay Inn. The hotel is dated however, improvements were being made during my stay (carpet). Overall a good value for the price. I will stay here again.
May 8, 2013
Rated 1.0 out of 5.0 by Arklatexbound Can't recommend this property until major renovation is completed.
Good things. We were not on the train side of the hotel. Bed was firm. Staff were responsive and trying very hard. TV worked but didn't seem to have HD signal. Location is convenient to I-20 and many things on the west side of the river.
Bad things. The hotel as noted in the title is in dire need of a complete renovation. I did not see any indication that this is planned or as other reviews have noted started. We experienced a few issues with the cleanliness and functionality of our room and the facility. Housekeeping was responsive and at least one issue improved.
April 30, 2013
Rated 5.0 out of 5.0 Treated with the utmost professionalism...
We enjoyed our visit to the Shreveport Holiday Inn. We felt we were treated with the utmost professionalism. Breakfast was great, as well as the extra service of the shuttle. Thank you, John.
April 23, 2013
Rated 2.0 out of 5.0 by Darrrr Not so good!!
When I walked in...the 1st thing I noticed is the tear in the carpet in the middle of the floor. The bed cover was VERY wrinkled like it sat in a dryer forever. I went into the bathroom and there was a dirty washcloth hanging on the curtain rod...and the shower curtain itself had a couple spots on it that looked like old blood. There was a handtowel that looked like someone wiped their dirty greasy hands on it and left it. The water would only get hot in the tub and not in the sink. Then when we settled down to sleep, which was around nidnight, we got to listen to the train horns blowing way too many times and way too loud.
The front desk...when I checked in, the guy was very nice. When I checked out there was a sick guy working (kleenex stuck in his hand the whole time...sniffling). He did not say one word to me. He just printed my receipt and handed it to me.
Would I stay here again...NO...or only if there were not any other rooms available at ANY other Holiday Inn.
April 19, 2013
Rated 4.0 out of 5.0 by kjwd Incredible staff
The hotel was in the process of being renovated and updated, so some of the furniture, decor, etc. were a bit shabby. But, it was a pretty nice place overall and the staff was exceptional
April 9, 2013
Rated 2.0 out of 5.0 by Redeev Choose your room carefully
Overall the room and service was good. However, get a room on the city view side if you stay there. There are converging train tracks on the river side and they go all day and all night. They are still remodeling but could do a much better job of cleaning the common areas such as the fitness room, stairwells and elevators.
March 30, 2013
Rated 4.0 out of 5.0 by RBSR shrevport
close to casino's & great staff folks! the hotel is a little old, but the staff makes up for it.
March 28, 2013
Rated 5.0 out of 5.0 by OleRoy Pleasant Experience
I really like stay there. Very quiet n clean n the people at the office was nice. Yall made me feel welcome!
March 26, 2013