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Rated 3.4 out of 5 by 16 reviewers.
Rated 3.0 out of 5.0 by Decent, Not top of the List Be careful what you book here, as they do not give you the rooms you book online. Otherwise, OK hotel. But if smoking is an issue to you, the smokefree rooms are not true. The whole place has been smoked in at some point, so it is prevalent in the entire hotel. April 22, 2013
Rated 5.0 out of 5.0 by Great location In five minute you can be at Cabels, we stayed there March 2013 and everything was fine. April 11, 2013
Rated 5.0 out of 5.0 by Good place to recharge Very clean, very quiet; And they took my Grand Dog enjoyed my stay very much. Was ready to go and well rested the next day April 9, 2013
Rated 5.0 out of 5.0 by Great customer treatment Very accommodating - allowed us to check in early, gave us some water, some discounts, and was pet friendly. April 8, 2013
Rated 2.0 out of 5.0 by Check-in problems Upon checking in the front computers were down. Of course that happens. But upon checking out I said I wanted to use some points and was told was too late needed to upon checking in or thru priority club. Don't believe this is true because have used points at desk before in different locations. I wasn't going to push the point as I checked out at 5:30AM and the front desk clerk was not totally with it. Evan Wolfe April 6, 2013
Rated 1.0 out of 5.0 by no elevator No elevator to second floor. No breakfast buffet, no lunch or dinner, young kitchen staff does their best with what they have. Priority Club Membership bonus: free drink with food purchase? Food is only bar food, no decent restaurant in "3 star" facility? Not your average Holiday Inn. March 27, 2013
Rated 4.0 out of 5.0 by Checkout Experiences 90 percent of the time when I checkout it takes anywhere from 5 to 20 minutes due to the computers and printer not responding, this happens almost evrry time I stay, I stay at least two to four times a month. March 9, 2013
Rated 2.0 out of 5.0 by Great bed, no service While the room and bed were great the lack of other services is not what we are use to while traveling. They only had a lousy coffee machine, offered no tea or snacks of any kind. They claim there is a deal for breakfast at the resturant associated with this hotel but you can't share it with your partner, they made that VERY clear. Overall if you just want a place to hang your hat for the night and don't mind having to walk over piles of snow and ice and pay a top price not a bad stay. March 8, 2013
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