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Rated 4.2 out of 5 by 434 reviewers.
Rated 5.0 out of 5.0 by Family We stayed with our 2 children and treated warmly FTOM the moment we arrived. The check in staff were friendly and accommodating. He ladies in the executive lounge were very friendly and made us feel welcome. The renovations were managed in a way that didn't impact on our stay and I know it will look amazing when finished. Thanks! We would stay again. July 18, 2014
Rated 4.0 out of 5.0 by Singapore holiday The hotel was comfortable and clean, although we weren't aware that it was under renovation when we stayed. This didn't really affect us, just that the breakfast venue was different, and the outside entrance was not very attractive. On the floors that were being renovated, it was well sealed. There was some jackhammering happening during the day which may have been an issue if you were going to stay in your room to sleep, but it didn't affect us. The hotel lobby was freezing cold, probably to compensate for the very high atrium. We used the pool and it was nice. The hotel is a bit out of the way, but there was always a taxi out the front when we needed one. Nice walking distance to shops and Clarke Quay. Can catch the topless sightseeing bus just down the road and also the river ferry. Only comfort issue was with the pillows. All the pillows we had on our beds were hard. We ordered 3 different varieties whcih were meant to be softer from the pillow menu, and they were all also hard. July 16, 2014
Rated 4.0 out of 5.0 by Under Renovation It's a nice hotel, but I was surprised to find out when I checked in that they were under major renovations. This information should be clearly mentioned on their website for people to see. July 15, 2014
Rated 2.0 out of 5.0 by Under renovation The room rate is reasonable enough with regards to being under renovation. July 14, 2014
Rated 4.0 out of 5.0 by Good value and nice area to stay Overall hotel experience is good. Since the hotel is under renovation, room for improvement for breakfast serving at the temporary restaurant. Internet service is excellent. Room service / housekeeper is very nice and helpful. Club lounge at 27 Floor - Service Staff needs more caring and training. Nepresso machine is great asset to have but the coffee latte - is cold when served. She did not know it as she didn't check if this is not hot at all. One of the Service Staffs asked about the room number every time she served. The answer given was "I forgot" - so please write down as the customers walk in. Will come back but hopefully Service is better at the Club Lounge. July 14, 2014
Rated 5.0 out of 5.0 by COMFORTABLE Excellent time at the Holiday Inn in Singapore, our stay was perfect. Thank You Singapore July 13, 2014
Rated 4.0 out of 5.0 by Quality service from friendly staff Visited for a couple of nights post-cruise before heading home. We thoroughly enjoyed our stay. Even the renovations going on barely affected our time in the hotel. The staff were always friendly, helpful and efficient. My son really loved his babysitter, Rosa, who also works in the hotel. Def recommend upgrading to the Executive Lounge, which includes breakfast, free drinks from 6-8pm, plus light dinner and great view! July 13, 2014
Rated 4.0 out of 5.0 by Responsiveness and Professional of the team! There is an issue for morning call and luggage tag. However, the issues were attended by the duty manager with a professional and prompt manner. July 12, 2014
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