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Rated 4.2 out of 5 by 562 reviewers.
Rated 5.0 out of 5.0 by Perfect as always I've stayed dozens of times at HI Atrium and my stay was always perfect. As Platinum member I got complimentary breakfast and late checkout till 4pm. Most efficient check-in & check-out. Everything was prepared in advance. The buffet breakfast was OK but maybe needs more variety. Anyway when I filled the server about my experience with the breakfast some of the missing items were immediately provided. Thanks a lot for the personalized attention. November 20, 2014
Rated 5.0 out of 5.0 by Friendly and accommodating staff. Although location-wise, this may not be the best property, but the room and the service is excellent. November 20, 2014
Rated 3.0 out of 5.0 by Aging and Sad Although they are working to renovate this hotel, I experienced an older room that was in need of major help. The room smelled moldy and musty and despite contacting the front desk several times about this issue, nothing was resolved during my stay. The breakfast was great and the staff were very nice but did not fix the problem with my room. I would definitely look elsewhere - at least until the renovations are completed. November 19, 2014
Rated 5.0 out of 5.0 by Excellenter Service Die Mitarbeiter organisieren viele Dinge im Voraus und scheinen häufig zu vorab zu ahnen was man sich wünscht. November 18, 2014
Rated 4.0 out of 5.0 by Stay cut short due to Exec lounge closing Would have stayed longer if the lounge had not closed for refurbishment, withoutout a viable replacement service. However, I will be back once the renovation is completed. Just a big shame that the room refurbishemnt did not include updating "grandma's bathroom" to something that would be expected for a hotel of this standard after the year 1990. Staff as always are wonderfull! Really feels like a home from home! November 18, 2014
Rated 5.0 out of 5.0 by Great hotel Stayed in this hotel over the weekend for a birthday. Made certain requests during booking and they were all fulfilled. Many thanks to the staff for making it happen. Rooms were clean, though the bathroom looked a little old. Swimming pool was nice but kind of on the small side. Buffet spread for breakfast was okay, mixture of western and some asian dishes. Overall, it was a wonderful experience. Will be back again. November 17, 2014
Rated 4.0 out of 5.0 Comfortable and convenient Rooms are clean, comfortable and modern, renovated. The staff are friendly and helpful. Location of hotel is convenient and places like Clarke Quay (lots of dining outlets) and Robinson Walk are within walking distance. November 16, 2014
Rated 5.0 out of 5.0 by Another excellent stay If you look at my reviews of other IHG properties you will see that I am often critical. With HI Singapore Attrium I have mostly praise. It is without a doubt one of the best HI's in the world. For platinum members, all I can say is that they go above and beyond in terms of benefits and this is what keeps me coming back. They have a very nice executive lounge that you don't often find at HI properties. The rooms are nice, quality rooms, with good soundproofing. Most of my negative reviews about IHG properties in Asia are due to lack of sleep...not here. This is a solid, very well built, hotel. The staff has been top-notch on each visit and overall it appears to be a very well managed property. My only suggestion is that they get an ATM machine. The nearest ATM is pretty far away. I do have one strong complaint. There should not be a "service charge" charged every night on top of the Singapore taxes. I paid the rate for the room and that should include "service". This is a sneaky charge (and expensive!) and I don't appreciate it IHG. Especially when I, by choice, did not have my room cleaned or any services performed. Don't start acting like the airlines and nickel and diming customers. If you do, I will do like I did with the airlines.... forgo loyalty and only look for price. November 15, 2014
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