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Rated 4.5 out of 5 by 711 reviewers.
Rated 4.0 out of 5.0 by Excellence Bed and pillow I have great time staying in this hotel and for me most important is good bed and pillow which both were excellent. November 25, 2014
Rated 4.0 out of 5.0 by Clean, Comfort and Convenience This hotel meets my expectations for the holiday overall. The location is very convenience while the room conditions are very clean and comfort, especially the temperature of air-conditioning is very good. If I come back to Singapore, I still prefer to stay in this hotel. Worth for the money. November 24, 2014
Rated 4.0 out of 5.0 by Very comfortable bed and pillows My main choise of this hotel is the bed and pillows are second to none. I have no problem sleeping during my stay to due to comfort and cleanses of the room. Keep it up. November 23, 2014
Rated 5.0 out of 5.0 Excellent Hotel After a nightmare booking experience through IHG.com website we seriously considered cancelling our stay & would have done so had it not been for the absolute excellence of the actual hotel manager & staff. We cannot speak highly enough about these people. Once at the establishment, from the check-in process to the end of our stay, our experience was great. Rooms (we had 2) of a high standard, cleaned & serviced every day. The breakfasts & staff were superb.The maitre d' is an absolute gentleman & pleasure to speak to each day. Nothing was too much trouble for any of the hotel staff. Our sincere thanks to all at the hotel for making our stay wonderful. We strongly recommend this hotel & will be back when next in Singapore. November 22, 2014
Rated 5.0 out of 5.0 by Feel-good place to stay A very friendly and convenient place to stay in Singapore, we had a junior suite (large "L" shaped room) that became our home for the 10 day stay. The staff are fabulous and the hotel, whilst maybe a little old in style, is spotless and offers every amenity. Pay the extra for the club lounge access. It sort of become one's "local" and provides a good selection of food as well as free drinks in the evening. Immediately outside the hotel is a terrace of great reasonably priced restaurants - Japanese, Mexican, Indian, Spanish, American. These offer a great alternative to the hotel restaurants and add considerably to the convenience of the location, as does the small 7/11 store. MRT is 10 mins away. We would not stay anywhere else after this experience. November 21, 2014
Rated 5.0 out of 5.0 by Happy stay Very happy with room, service & location. Also excellent live music at lounge bar. November 18, 2014
Rated 5.0 out of 5.0 by Excellent service with very comfortable stay! Service at the hotel is excellent! Very convenient for Orchard Road shopping. November 18, 2014
Rated 1.0 out of 5.0 REVIEW NOT BAD, BUT THE EXPERIENCE IS NOT GOOD ENOUGH FOR ME TO RECOMMEND TO MY FRIENDS TO STAY IN YOUR HOTEL. AND ALSO ANOTHER THING I WANT TO MENTIONED WAS I BOOKED A TAXI THROUGH THE RECEPTION AND TOLD YOUR STAFF I WOULD LIKE TO PAY BY MASTER CARD. BUT THE MORNING WHEN WE RUSHED TO AIRPORT, THE TAXI DRIVER SEND WE BACK TO YOUR HOTEL BECAUSE THERE WAS NO EFTPOS MACHINE INSTALLED ON THE TAXI AND WE HAD TO WAIT ANOTHER TAXI(ABOUT 10 MINS) TO AIRPORT. AND THIS IS NOT THE END. THE EFTPOS MACHINE ON THE NEW TAXI DIDNOT WORK PROPERLY. I HAD TO FIND ATM TO GET CASH AND PAY THE TAXI FEE. LIKE A MOVIE. BUT IT IS TRUE AND TERRIBLE. November 17, 2014
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