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Rated 4.5 out of 5 by 626 reviewers.
Rated 4.0 out of 5.0 by Great location Stayed in peak Xmas period and value for money compared to other hotels in Singapore at this time was great. Breakfast buffet was really good - we always judge a hotel by their buffets. For families - a room with 2 double beds is the best option so Holiday Inn was a great choice because of this. January 9, 2014
Rated 4.0 out of 5.0 by Orchard Road Location My room wasn’t ready even though I didn’t arrive until 7pm on check in day. I was offered an alternative to my double queen booking but didn’t want my child on a roller bed. As we had to wait we were given free access to the executive lounge until the room was ready at 8pm. The staff was excellent throughout the hotel and I would recommend the lounge option which we used for the remainder of our stay. I felt it was value for money.. As an apology we were also offered a meal in the hotel in the Garden or Park Restaurant, I can’t remember the name. that was less than memorable though so I would have been disappointed if I had paid. Breakfast in the Executive lounge and in the normal restaurant was very good and I would recommend the hotel for location, service and quality. I would definitely stay again with my family. January 9, 2014
Rated 3.0 out of 5.0 by Nice hotel, horribly hard beds that made sleeping impossible Hotel is in a good location. Facilities are clean. Rooms are fairly small when more than 2 are in a room. Pool leaves a lot to be desired. The beds and pillows would have to have been the most uncomfortable items I have ever slept on. Each morning we all woke with sore backs and necks which was very disappointing. We all spent a large quantity of the night tossing and turning trying to get comfortable with no success. Overall this Holiday Inn is only 3 stars January 8, 2014
Rated 5.0 out of 5.0 by Best Stay Ever My family and I stayed at this hotel during the christamas break, and we absolutely enjoyed it. The staff was helpful and caring. The location was absouletly fabulous. As soon as you walk out of the hotel you are right on Orcahrd Rd. The breafast was great. The internet was free. We purcahsed the breakfast plan, and it was os worth it. The breakfast was a lot. They even had a play room for my kids to play in. Very kid friendly. Tours were very easy to take---they do everything for you. I will never forget this experince. January 7, 2014
Rated 5.0 out of 5.0 by An excellent memorable experience The hotel was centrally located. Orchard road area is very vibrant. Breakfast was brilliant. Staff was courteous. Early check-in was highly appreciated. Lifts we're sparkling. Pool experience was great. Thank you for making our stay memorable. January 6, 2014
Rated 4.0 out of 5.0 by Great hotel, lacks child free zones During the holiday season, too many young poorly behaved children in business lobby. The breakfast room was like an amusement park on a sunny day. Management should take precautions to create areas that are a pleasure for people who want to have a relaxing holiday without screaming and running children. Location of the hotel is perfect for shopping and a good starting point to explore Singapore. January 6, 2014
Rated 5.0 out of 5.0 by Well done We recently returned from Xmas/new year in Singapore. We had a group of 11 with kids ranging from 7-17. The Holiday Inn was fantastic. We stayed in Executive Club rooms which provided us with the excellent benefits of complimentary drinks and food at certain times. Nothing we asked for was ever an issue for the staff. We had an issue with a gift item being forgotten from night safari and the Holiday Inn staff assisted to resolve. They were always friendly and thoughtful. We will definitely stay again and would recommend the hotel. If I had to provide any constructive comments there would be two:- 1. The pool area is not really resort/holiday grade. Pretty bland, but functional. 2. For Australian travellers, charging $16 for a beer is a bit rich. You still need to pay staff so imagine if your prices were more reasonable. You would have more people having a relaxing beer in the bar rather than out the door near cuppage. Apart from that fantastic..........thanks January 6, 2014
Rated 4.0 out of 5.0 by Similar to other Holiday Inns It is celan like every thing else in singapore. The staff are all very nice. The price is obviously higher compared with US but it is no suprise based on general property values in Singapore. The location is very close to major shpiing area if your main pourpose for the stay is shopping. Earlly check in was asked but was not offered. However, the luggage can be stowed before check in. January 5, 2014
Rated 4.0 out of 5.0 by Great Central Location We stayed at Holiday Inn (Orchard Road) while we were in transit in Singapore. We are a family of four and it is really hard to find a hotel in Singapore which offers a family room for 2 adults and 2 children. Holiday Inn is one of the few that we could find which does offer family room. We really liked the Hotel's central location and good facilities and room cleanliness. The included breakfast is and added bonus. The only glitch with our stay was that we specifically asked for a non smoking room but a non smoking room was unavailable on the day of our visit. Fortunately, the room did not have a heavy tobacco smell. January 5, 2014
Rated 4.0 out of 5.0 by Comfortable Stay Overall a good experience barring one check out day experience . We had requested for a late check out which was agreed by the hotel. The staff had blocked the room outside by placing room maintenance materials 3 hours before the agreed check out time , which was disconcerting . This does not reflect Holiday Inn standards elsewhere . January 5, 2014
Rated 5.0 out of 5.0 by Convenience and Comfort My family and I have just returned from a very enjoyable holiday in Singapore. Our stay at the hotel made our holiday that much more enjoyable, given the convenient proximity of the hotel near the infamous Orchard Road and other attractions. Although it rained on two of the days during our stay, the ever so friendly Concierge staff were on hand to offer us an umbrella. The room was pleasant and well serviced. It was also great to see that the hotel during the festive period, arranged family orientated activities, thus catering for those of us that were holidaying with young children. All in all, a very enjoyable stay and would certainly recommend it, to other family's that are currently undecided on hotel accommodation in Singapore. January 5, 2014
Rated 3.0 out of 5.0 by Maybe if I am on holiday Here on work, experience was not what I expected for what was spent. A few different choices in Singapore for Holiday Inn and this is not my favorite. Difficult location traffic wise moving on/off Orchard. Like the servers at the bar, many children running around the lobby, executive lounge, lounge bar, children sitting at the bar, was disturbing. January 4, 2014
Rated 4.0 out of 5.0 by perfect location location is perfect for shopping and dining and get some good quite rest in the night. comfortable bed and pillow January 2, 2014
Rated 5.0 out of 5.0 by Great family hotel Great location, friendly staff and good facilities. Breakfast is worth the visit also. January 2, 2014
Rated 4.0 out of 5.0 by great location, friendly staff Had a comfortable stay. The location is fantastic. Rooms are comfortable. Overall a very good place to stay while on a holiday to Singapore January 2, 2014
Rated 4.0 out of 5.0 by A good overall experience Holiday Inn Orchard Center offers 4-5 star quality service and amenities for a reasonable price. I highly recommend this place. January 1, 2014
Rated 4.0 out of 5.0 by Great location and nice rooms The aspect of this hotel that makes a difference is its location just one block from Orchard Road. Lots of places to eat nearby catering for all budgets. We stayed twice as we used Singapore as a stop over. The first time we were a bit disappointed that one of our no smoking rooms smelled of smoke. The rooms are nicely designed. Staff are friendly. January 1, 2014
Rated 5.0 out of 5.0 by Best rooms in Orchard area The Holiday Inn Orchard (completely refirbished in 2009) has large spacious well appointed rooms will excelent desk and lighting. They are by far the best rooms in the Orchard area. The air conditioning works well and is near to silent. The breakfast buffet is superb. The location (walking distance from both Dolby Ghaut and Somerset MRT’s) can’t be better. December 29, 2013
Rated 3.0 out of 5.0 by Average hotel Credit card was double charged and breakfast not included despite request when booking. Staff not interested in resolving the problem. Minibar very expensive. December 29, 2013
Rated 5.0 out of 5.0 by Great location and courteous staff Traveling with 3 kids can sometimes be difficult, but the staff at Holiday Inn Singapore Orchard City Centre made our experience pleasant and memorable, from check in to check out. Great family suite that provided sufficient room and comfort for the entire family. Nice recognition of IHG elite members. Location is centrally located to Orchard district made walking around easy. December 27, 2013
Rated 5.0 out of 5.0 by Great Service I booked my stay at Holiday Inn Orchard City Center for business and I was impressed by the service I was given. I was checking in in a late afternoon and kind of mentioned that I missed my lunch because of a few back to back meetings. Soon after I arrived my room, someone rang my doorbell and provided me with some snacks from the club loudge. I received a call from the reception right after and found out that the one who assisted with my check-in ordered me the food. Besides it was also quite a comfortable stay and I will for sure return for my next trip to Singapore. December 26, 2013
Rated 4.0 out of 5.0 by Pretty good High standards in every thing, but this is Singapore where it's to be expected. We had a busy schedule with only 10 days to tour all the attractions and spend time with my son and his family.In these circumstances you need a really comfortable hotel which provides seamless service in all departments and Orchard City Centre more than delivered. We ate well, slept well and really enjoyed our stay. December 24, 2013
Rated 4.0 out of 5.0 by 餐具清潔有待加強 入住的這段時間內, 每天都有去2F吃早餐, 有時候餐具並不是洗的很乾淨需要加強. 整體來說, 是還不錯的體驗. December 23, 2013
Rated 5.0 out of 5.0 by Fantastic Location & Great Service walking distance to the heart of shopping paradise ORCHARD, quite and comfortable place to stay. December 23, 2013
Rated 5.0 out of 5.0 by Impeccable! From the title you can see that I am beyond satisfied. Our flight arrived earlier than scheduled (I had previously requested an early check in online), they are very accommodating. We got our early check in. The bed was spacious! It's one of those rare hotels in singapore that have 2 double beds (usually they are singles) so the room can accommodate 4 people. Location was strategic at the gate of orchard. No need to worry about food, there are plenty across the hotel. And what most memorable for me is that, after a long day outside, I came back to my room to find that they had sent me a cake, with a happy birthday on it. It was my birthday that day! They are so so thoughtful! Thank you Holiday Inn Orchard City Center! :) Definitely a recommended stay and I will be back for more :D December 22, 2013
Rated 5.0 out of 5.0 by Nice Place to Stay and Great Customer Service I am glad that I choose this hotel since it has a great location to nearby subway since it is difficult to get a cab at times so make sure if you do need a cab from the hotel, do that as compared to trying on your own. If you can upgrade to the Executive Club, it is well worth it along with the great customer service you will get. December 22, 2013
Rated 5.0 out of 5.0 by wonderful staff 4 day stay in Singapore ended up as 10 days due to family illness. Nadeeka was absolutely wonderful, she could not have done more for me, highly recommended December 22, 2013
Rated 5.0 out of 5.0 by Excellent for Family, Relaxing and Comfortable stay Great Proximity to All the attractions, ON Orchard Road a happening road. Facilities are superb, Well Maintain and very Friendly staff, Welcome drink was a bonus for IHG members. Family enjoyed with satisfying happiness. Walking tours would take you to see many beautiful places surrounding the Hotel. Would certainly recommend to everybody for one stay at least to experience these Goodies. Breakfast Buffet was five star. December 21, 2013
Rated 4.0 out of 5.0 by Comfortable Arrival: (+)we arrived early then expected and room has not been ready yet, but the staff managed to prepare it withing 30 minutes, which we spent in lobby with complement welcome drinks from the hotel.(-) By mistake staffe manage to give us the entry card of the next room. U open the door and see half naked lady in your room ))) should see the wife's face. Room: Nice, clean, full bath (that what the wife wants). Large TV with multiple options to connect your equipmetn (in my case it has been used as extra monitor for laptop). Meal: Breakfast: Exceletnt. Staff welcome you by name (make sence indeed). Lunch/Dimmer: had once: complements to the chief )). Open swimming pool at the roof+fitness. Nice after long businesss meetings and in the morning before breakfast. Sure, I'll back again this hotel. December 20, 2013
Rated 5.0 out of 5.0 by Highly recommended! Excellent Service! Very comfy, clean and nice staff ;-) December 19, 2013
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