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Rated 4.5 out of 5 by 559 reviewers.
Rated 5.0 out of 5.0 by Great place I really enjoyed my stay at this property. People were very helpful and accommodating. I would recommend this property to others who are looking for an affordable accommodation without compromising quality in an expensive place like Singapore. October 31, 2013
Rated 5.0 out of 5.0 by Fantastic hotel, great room, fabulous food & friendly staff The hotel was impressive and family friendly. we were travelling with 2 young children. Our one bedroom suite was spacious, modern & very clean. The king size bed & pillows were very comfortable. The hotel is literally a one minute walk to Orchard Road, and very close to restaurants. The hotel has a great rooftop swimming pool, spa & toddler pool. The staff are very friendly & the buffet breakfast is great with plenty of dishes to choose from. Overall were really impressed with the standard of this hotel. October 30, 2013
Rated 5.0 out of 5.0 by I ALWAYS stay here when in Sinagpore - visit Singapore 4- 5 times a year. Always stay here. - excellent location - staff is very friendly especially the guys on the 2nd floor breakfast room. Baghrom, Lindy and Jitendra are tremendous. - Ravi at front desk is very attentive. - the guy cleaning the pool area. Kept my swim googles for me after I forgot it. - renovated Tandoor restaurant is awesome Indian food. Patel also charged my phone when he noticed my battery was low. Highly recommended and no I don't work for these guys! Exercise facility could use an update! October 29, 2013
Rated 5.0 out of 5.0 by MEMORABLE STAY I HAVE BOOKED 4 NIGHTS TO STAY WITH MY LITTLE FAMILY, IT WAS AMEMORABLE STAY STARTING FROM THE HOTEL'S NICE WELCOMING FEEL, THROUGH THE GOOD RECOGNITION OF PRIORITY CLUB MEMBERSHIP, THE HOTEL LOCATION,CLEANLINESS AND SPACIOUS ROOMS, MULTIPLE TYPES OF PLUG OPTIONS/VOLTAGES, COMFY MATRESS AND CHOICES OF PILLOWS, GOOD AMENITIES, A WATER HOSE IN BATHROOM WAS A GREAT ADD ON AND ENDING WITH THE HOTEL FRIENDLY STAFF, WHO ASSIST YOU WITH ANY REQUEST. ESPICIALLY THE ASSISTANT MANAGER, MIA AND THE EMPLOYEE LEE (in the exc. Lounge) THEY WERE PROFESSIONALLY IN WORK AND VERY HELPFUL . I HAVE REQUESTED A ROOM WITH NICE VIEW, THEY DID THEIR BEST AND I HAD A VERY NICE PARK VIEW WHICH MADE MY STAY MORE RELAXATION. THANKS MIA AND LEE. A GOOD STAY MEANS A GOOD VACATION. THAT WHAT I BELIEVE. DO I RECOMMEND THIS HOTEL IN SINGAPORE TO MY FRIENDS ? FOR SURE… YES I DO. PLATINUM MEMBER October 29, 2013
Rated 4.0 out of 5.0 by A regular stay. Was upgraded to a Junior Suite Room 628 which is actually just a corner room of the regular premier room. Breakfast area was okay and can be crowded due to the small dining area. However staff was prompt in clearing the tables and food items was replenished promptly. October 27, 2013
Rated 5.0 out of 5.0 by great bed, location, comfortable room, clean bathroom Love the comfortable king bed and pillows! Very nice room. The bathroom and bathtub are clean. Nice varieties of tv channels. Rooms well equipted. Great location! Nice quiet environment even though at lower floor. (Level 4). Free parking. Was checked in by staff named Cloe. She's great. Fast check in and check out. Nice scent at the lobby. Nice ambience at lobby area. Staffs are polite. Just that a couple of malay staffs gave us these stereotyping look. (Im wearing hijab, came with my HUSBAND (who apparently looked BOY-ish). Felt that we are being judge, by that kind of look. Oh well. Overall, had a wonderful stay. Thank you. October 25, 2013
Rated 5.0 out of 5.0 by Cozy & Great Hotel Holiday Inn at Orchard is fairly small hotel compared toother Holiday Inn, but very cozy with friendly atmosphere. Room is clean and staffs are very friendly. The breakfast is one of the best Holiday Inn that I have stayed and hotel is very conveniently located near the Orchard Road. Due to the great location, the cost maybe on a high side. Otherwise, an excellent hotel to stay for holiday or business. October 24, 2013
Rated 5.0 out of 5.0 by Very clean and great service Good location, very clean from lobby to room. Staff very helpful and friendly. Good service October 22, 2013
Rated 3.0 out of 5.0 by Holiday with 2 kids Stayed here as have previously stayed at other H.I in another country. They do not have family room unlike their other hotel so we made do with 2 double beds, which was a bit small for us. . Was given confusing and wrong information from tour director in the lobby who gave us some wrong information about a day trip to Lego Land. Bed was rock hard and had no sleep on the first night. This was fixed up a little bit by staff putting a pillow top on the mattress. If you like really firm beds then this is ok. Room was not available at check in despite being a priority club member and we had to wait 1 hour. Was given taxi to the airport on departure as a goodwill gesture. Room was very clean, pool was very nice as was the buffet breakfast. Ate dinner in the buffet and this was also very nice. Staff were friendly and polite at all times. Central location to most things. Stayed in room 803 which is right next door to the pool area which was very handy with the children going in their all the time. October 22, 2013
Rated 4.0 out of 5.0 by Comfortable and clean room The hotel is located in an excellent location. The room is clean and the bed is comfortable. October 20, 2013
Rated 5.0 out of 5.0 by Spacious room Spacious and very well organized and equipped room October 19, 2013
Rated 5.0 out of 5.0 by Excellent location, friendly staff, excellent service We travel to Singapore at least 2x a month to visit our kids who are studying there. After we found this hotel right smack in Orchard Road, reasonably priced and excellent service, we always book a room there. October 18, 2013
Rated 4.0 out of 5.0 by Acceptable As a Platinum member I was expecting a room upgrade at check-in, so it was disappointing to be advised that the hotel was "full", despite the fact I could book still book upgraded rooms online on my way to the hotel. I was offered complimentary breakfast for my stay, if I wanted this I would have booked a rate inclusive of breakfast. Apart from this my stay was uneventful. The hotel is in a convenient location, close to shops, restaurants, bars etc. Only a 5 minute walk from the MRT station. My room was clean and quiet, unfortunately it had two beds in it which took up space so it did feel a little cramped. October 14, 2013
Rated 4.0 out of 5.0 by Staff and service Warm and welcome feeling. It is great to stay in a hotel with the feeling However, the decoration is getting old. October 13, 2013
Rated 2.0 out of 5.0 by Rooms i bookek 2 rooms ,almost 5 months in advance my wife sent emails getting the rooms together as we had small children or connecting rooms, but no on the day off checking in the rooms were 3 rooms apart. room 1 for 2x adults. room 2 for 1 x adult and 2x children so the room has ix bed in it, so asked if this is the wrong room as we ordered a room with 2 x doudle beds, they want to bring in a folding bed, the room is not big enough. For the money we paid we would stay some where else next time., I loved Singapore the place is great, just make sure you copy all emails as when you check in its adifferant story. October 11, 2013
Rated 5.0 out of 5.0 staff and service were very excellent!! front desk was very welcome us, and very kindly served to the room. A Korean staff was excellent, when we face to the problem at the strange place, she served very kindly ans properly. October 10, 2013
Rated 5.0 out of 5.0 by Beautiful pool, comfortable bed and good food This hotel is definitely worth the extra few dollars . It is close to Orchard Rd without being right on the busy shopping strip. The beds are comfortable and the rooms are well appointed. Staff are friendly and willing to help with any issues that may arise or questions you may have. The breakfast buffet is huge and the food is excellent and the roof top pool is wonderful to cool off in the afternoon after a day sightseeing or shopping. October 10, 2013
Rated 5.0 out of 5.0 by Great family hotel Great stay for my family. Excellent staff and very friendly indeed, Booked a disabled room which was set out beautifully. Nothing was a problem for the staff who went out of their way to ensure our stay was comfortable and hassle free. Highly recommend, October 9, 2013
Rated 5.0 out of 5.0 by Excellent Hotel We arrived with 2 small children and we're so looked after for our entire stay here. The staff were courteous and friendly. We were amazed that the hotel went out of their way to provide a birthday cake, fruit platter and birthday gift for our son. Absolutely amazing. We will definitely be back. October 9, 2013
Rated 5.0 out of 5.0 by Nice Hotel A very nice Hotel with friendly staff and a perfect location. Everywhere arround shops, bars and restaurants. Swimming pool on the top. I stayed there with my wife and son for one week and we will come back for sure to this place. October 9, 2013
Rated 5.0 out of 5.0 by Relaxing Stay Holiday Inn Orchard is one of the best hotel i stayed with so far. upon check in was greeted by muhammad as a platinum member and his service was excellent. Had my welcome drink and free internet even i didnt get the room upgrade i was given free breakfast by muhammad which i like to thank him for it. excellent hotel which is why i always return to it. October 8, 2013
Rated 2.0 out of 5.0 by Bad experience! The furnitures in the room was just painted with lacquer. It smell really sick. The window of room can be opened but they didn't. Another thing, this hotel has no up grade for Platinum Ambassador manber. Don't go there anymore. October 8, 2013
Rated 5.0 out of 5.0 by Great Service Location is good. Service is great. No complaints. October 7, 2013
Rated 5.0 out of 5.0 by great service nice staff, cheap price,good location,and super clean,i will recommend that! October 7, 2013
Rated 5.0 out of 5.0 by Great Stay Excellent and professional service was provided to my family and I during our 7 night stay at this hotel. Everything from the room to the breakfast was excellent. The staff always had a smile on their faces and were ready to assist us with our queries. Thank you Holiday Inn Orchard City Centre for the wonderful time we had whilst at your hotel and we look forward to coming back in the future. Regards Alfred Western Australia October 6, 2013
Rated 5.0 out of 5.0 by The best Holiday Inn ever stayed in From the moment we arrived, we were impressed with the courteous staff the ambience of the hotel and the fabulous suite. We had an issue with the smell of smoke in our non smoking room but the staff did everything they could to help us. Every member of staff we encountered were polite, helpful and friendly. The waiter in the bar without being asked even bought us some iced water when we arrived back hot and exhausted. The location was great and very short distance from Orchard Road. The room was clean and comfortable. We had been upgraded to a junior suite via the IHG rewards programme and thoroughly enjoyed the whole experience. We were given access to the Executive lounge which included breakfast, drinks and snacks throughout the day. Would thoroughly recommend and would certainly return. October 6, 2013
Rated 5.0 out of 5.0 by beautiful hotel This was a beautiful hotel and our room was very quiet. The only thing it lacked was a washer and dryer to our laundry. We could not find a laundromat within walking distance and to get our laundry done by a cleaner was too expensive. Thanks October 5, 2013
Rated 5.0 out of 5.0 by good staying for me it was second time. delcious breakfast and drinks. October 5, 2013
Rated 4.0 out of 5.0 by Erholsam Freundliches Personal und zuvorkommend. Zentrale Lage. October 5, 2013
Rated 4.0 out of 5.0 by Good location, well appointed room, friendly staff Hotel is very close to top end Orchard Road shopping. Room was well appointed with comfortable bed. In house dining discounts offered to IHG Rewards Club members together with free drink voucher. Staff attentive and friendly. October 3, 2013
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