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Rated 4.5 out of 5 by 606 reviewers.
Rated 4.0 out of 5.0 by a very nice hotel in Singapore for a family with children The hotel has a very transparent policy on children: they sleep and have breakfast free in your room. Central location on Orchard road The room was large and very clean. Nice marble bathroom. Not much of a view but totally soundproof. 2 big beds; choice of pillows. Braekfast offered quite a variety of nice products. the swimming pool is nice and very private. I would go back with pleasure. August 12, 2013
Rated 4.0 out of 5.0 by A nice place to stay! I am a Platinum Ambassador level guest – so I did get an upgrade , but only a one level upgrade. The booking was made via the Ambassador service centre, so the hotel would know that I would be arriving at 8:30am & needing a room (San Francisco to Singapore – via London; I did not know which way was up, yet alone what time zone I was on!) However, no mention of this managed to get to the reception area. I had to wait for over an hour while a room was prepared, waiting in-line behind a group of tourist. So, there was no prioritization for the highest level of Priority Club guest. The room was very good, as was the restaurant. The bar was very lively! While there I did bump into a very high level IHG manager who was making an undercover visit – it is nice to be recognised as such a high level guest by someone that far up the management chain! Needless to say, I did not have a bar bill to pay when they assisted me to my room! As expected, the staff are as perfect as you would expect for a good hotel in Singapore! Would I stay there again? Probably! However; I will be in Singapore again on Tuesday but choosing to stay at the airport Crowne Plaza. All that the Crowne Plaza need to do is to remember to extend Club Lounge access to me; if they did so this may mean my giving them a 5/5 scores for only the second time in over 2,000 separate hotel visits! August 11, 2013
Rated 5.0 out of 5.0 by There is no place like HOME. To be honest, Holiday Inn Spore Orchard City Centre is just like my second home, everytime i spent my holiday in spore with my dearest wife. Love it. August 10, 2013
Rated 5.0 out of 5.0 by hospitable comfortable & excellent service i and my family has stayed in this hotel 7 times during last 2 years. our experience has been great & that is why we have preferred this hotel. the entire staff is warm helpful & prompt. the rooms are kept very served is of good quality & delicious.u are made very much welcome & u feel at home. it is one of the best hotels in singapore & we have no hesitation it recommending it . August 10, 2013
Rated 4.0 out of 5.0 by Room met my needs This was my second visit to this hotel. I had been touring for two months staying in different hotels nearly every night. I chose to have a stopover here to relax before my last flight home. I was not disappointed the second time. Upon arrival my room was upgraded, a nice bonus! I suffer from allergies to certain bed linen and the staff quickly attended my needs. As a solo traveller, I feel safe and well looked after in this hotel. My only criticism this time was that my room was facing the street where all the outdoor bars and cafes are and I could here the noise of all their outdoor patrons well into the night. Rooms facing the main road do not suffer that noise problem. Over all the room was excellent, the bed was very comfortable, the service was prompt and welcoming. August 8, 2013
Rated 5.0 out of 5.0 by great hotel to stay & relax with family had been great experiences of stay & relax with my family, the room is clean and much comfortable for a week of our vacation. We shall be back next time when visit Singapore. excellent.! August 6, 2013
Rated 5.0 out of 5.0 by Still the best Holiday Inn This property is still the best Holiday Inn I have ever stayed at. The rooms are excellent and well maintained; the property in general is well maintained. The staff are excellent and will go above and beyoind to make sure your stay is comfortable etc. I said ti in my last review and it bears repeating; IHG should send property managers from all of the chains to this hotel and see how it is done on a daily basis. Keep up the great work and I look forward to my retrun later this year. August 5, 2013
Rated 5.0 out of 5.0 by Very friendly & professional staff We stayed only 2 days in Singapore. Hotel was excellent, kind and knowing staff, confortable bed & pillows, food was good and location very nice for shopping and other stuff we did, August 5, 2013
Rated 5.0 out of 5.0 by Most enjoyable Stay We have stayed in allot of Holiday Inn's and this would rate one of the best. We upgraded to an Executive Suite and found the facilities excellent. The staff were very efficient and friendly. Great location and good room. Highly recommended August 3, 2013
Rated 4.0 out of 5.0 by good location good location and lots of places to shop and dine, if I come back to Singapore, this hotel will be my first choice. August 3, 2013
Rated 5.0 out of 5.0 by One of the Best Holiday Inn's I've stayed at... It did help, that I received an upgrade to a Junior King Suite, but this was a really nice,modernised hotel. I stayed for 5 nights and enjoyed every single day & night of it. August 3, 2013
Rated 5.0 out of 5.0 by Great Location - Excellent Service Myself and my two daughters stayed at the Orchard Centre Holiday Inn, for a week in July. The location is great with Orchard Road a mere 2 minutes walking distance. We had a room with two double beds and took advantage of the Premiere Lounge upgrade that offered an alternative quiter breakfast location, afternoon tea and evening cocktails and snacks. We found all of the hotel staff to be extremely courteous, accommodating and friendly. A lovely stay! August 2, 2013
Rated 5.0 out of 5.0 by Enjoy Singapore Singapore is our favorite destination and our stay this trip was never better thanks to the staff and accommodations at the HI! August 2, 2013
Rated 5.0 out of 5.0 by Our post baby honeymoon We came here couple of months after my wifes delivwry of our first child, any totally enjoyed the stay. Holiday Inn had initially moved our stay per our request from January to July, mainly due to my wifes travel restrictions at that time. This was done at no extra charges, and coupled with friendly emails wishing us congrats on the new baby in July! This pretty much made our stay very much looked forward to. The staff and their service is excellent and extremely friendly to sat so. They go great lengths to ensure that our needs were taken care of. I would totaly recommend this hotel to anyone planning to stay at Orchard Rd! August 1, 2013
Rated 5.0 out of 5.0 by Well maintained, well located hotel We had an enjoyable stay at the Holiday Inn Orchard City Centre. We were travelling with 2 older children and all our requirements were well-received and met by the staff. The property is well-maintained, neat, excellently located and good value for money. Won't hesitate recommending it to anyone. July 31, 2013
Rated 5.0 out of 5.0 by Wonderful Family Holiday We stayed 8 nights with teenage children in a Executive double room. Hotel and staff were excellent. Location to shopping and food was a definite plus. The teenagers loved being able to shop alone without having to roam to far from the comfort of the hotel. Nothing was to much for the staff, overall experience was fabulous. Also got an excellent deal for our room and all had access to the Lounge. This stay was great value for money. July 30, 2013
Rated 5.0 out of 5.0 by Exceptionally comfortable room and excellent service. Room was very spacious and well maintained. Service staff excellent and very courteous. Hotel atmosphere was relaxing and inviting. Excellent value for money. Location to shopping and eateries excellent. Would recommend hotel to all. July 30, 2013
Rated 5.0 out of 5.0 by Once again, Excellent! Was lucky enough to stay once for 10 days in this property some months ago. Compared with the rest of Singapore hotels, you seriously get what you pay for. Excellent for the business traveler, the staff make all the difference. They're all superb. The only small gripe is the 8th floor: The gym is a bit small and the men's shower/toilet there is not well ventilated (hot). July 30, 2013
Rated 4.0 out of 5.0 by Overall good experience Stayed for 3 days in this hotel. Location, food are good. Room service could be improved. July 28, 2013
Rated 5.0 out of 5.0 by Great location, good facilities @ good price Family trip ( 2+1) - had to wait a bit at check-in for room readiness - no big deal , complimentary drink at the bar and a walk around the area/Orchard Rd filled in the time. Pool great to relax by, Gym small but functional. Quiet enough - as others have mentioned the 'garden side' may have better view - rather than at the mall across the street. Breakfast buffet - good selection across cuisines. Fairly close to Somerset and Dhoby Ghaut MRT. Cuppage Rd restaurants and food court give you a range of nearby eating options. Definitely in consideration for next return. July 24, 2013
Rated 5.0 out of 5.0 by Kind, efficient staff We made an unscheduled stopover at Holiday Inn, due to our son taking ill on our flight through. Although we could not get a regular room as hotel was nearly full, we took a club room instead and this was well worth the extra cost for the extra services included The staff were so efficient and kind, giving us options to relax around the hotel after checking out. We had to use the business facilities, which was a first - such a great service. We enjoyed the pool area and of course, the breakfast buffet. Thanks to all the staff for making us comfortable during a stressful time. July 23, 2013
Rated 5.0 out of 5.0 by comfortable bed, great location. i will recommend this hotel to all my friends, the room is nice, free wifi in the room, near MRT, very good location. me and my family really have a good time when we were at this hotel. July 22, 2013
Rated 4.0 out of 5.0 by Great Service My family and I stayed at this Holiday Inn for 5 nights. We had a twin room which had 2 double beds. The room was spacious and well furnished. The hotel provided free toiletries which were a pleasant bonus. The hotel provided a free wi-fi which was not very good. We were offered the use of the executive lounge for an added fee. With that extra fee you were offered a superior wi-fi connection. The location of the hotel was great as it was easy to get to all the main tourist attractions. The staff in the hotel were extremely courteous and helpful. The hotel had a lovely outdoor pool on the top floor which we used quite a lot. We will certainly consider going back to this hotel again but would be hoping the wi-fi connection will improve in the future. July 22, 2013
Rated 5.0 out of 5.0 by great comfortable hotel in top location Stayed for 4 nights and thoroughly enjoyed our stay. The location is close to shops and restaurants. Rooms were spacious and clean and being given the opportunity to choose from the pillow range is an added bonus. The breakfast range was great, swimming pool was clean with an abundance of lounge chairs and the gymnasium had good quality equipment. We would most definitely stay there on our return; in fact I have already recommended Holiday Inn Orchard City Centre and made 2 reservations for 4 other guests since our stay last week. July 20, 2013
Rated 5.0 out of 5.0 by Everything Perfect We stayed here as a stop over on our way from England to Australia. After a month of travelling we were exhausted and this hotel provided everything we needed….lovely spacious modern bedroom with extremely comfortable super king bed, spotlessly clean throughout including modern bathroom with toiletries supplied, exceptional service throughout all areas of the hotel, live evening music in the bar area to relax with, air-conditioning (that goes low enough to combat Singapore's heat!), great food! Overall, our stay was perfect! Many thanks to all who helped make our stay a worthwhile and memorable one! July 18, 2013
Rated 5.0 out of 5.0 by Confirmable room and nice service Thanks for your sweet birthday cake! I feel so good in Holiday Inn July 18, 2013
Rated 5.0 out of 5.0 by Always a warm welcome and great service I have been coming to Singapore for 17 years on business, and I have used the Holiday Inn, Orchard City for 90 per cent of those trips. The reasons are very simple - it's an excellent location; the service has always been attentive and helpful; and the rooms are comfortable, well-equipped, and well maintained. July 17, 2013
Rated 5.0 out of 5.0 by Great location, good for children I stayed at this hotel with my wife, daughter, son in law & two grand children for 8 days/nights. I would recommend to anyone with children to stay at this hotel. Made us feel very welcome. Thank you. We will stay at this hotel again on our next trip to Singapore. July 17, 2013
Rated 1.0 out of 5.0 by not good at all! very bad experience I had a booking confirmation secured by my Company with payment on its credit card, from 1st to 12th July 2013. During my stay I had to leave for an unplanned business trip (from to 4th to 7th) hence I came back to my room on the 8th. Once I got back my room was given to other guests although I was a checked-in guest...(and also IHG platinum ambassador). The explanation that was given to me by the front desk staff was that they did not see any of my stuff in the room during my period of absence and therefore they thought it was a convenient option to give my room away to other guests!!! This is unacceptable and signed of a below average type of hotel. July 16, 2013
Rated 4.0 out of 5.0 by First time singapore We went to Singapore first time. We selected Holiday Inn as it was close to famous shopping heaven, Orchard Road. Moreover, we found plenty of places to eat around Holiday Inn, including thai, Indian, Italian etc. Though expensive but worth it to stay at Holiday Inn as the whole accommodation is neat and tidy, excellent air conditioning and helpful staff. The only problem was non-availiability of life guard at swimming pool. Thanks July 15, 2013
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