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Rated 4.5 out of 5 by 641 reviewers.
Rated 5.0 out of 5.0 by excellent hotel, thoroughly enjoyed the whole experience cannot say anything negative about this hotel, everything was excellent; the service from all staff, who were all incredibly polite and helpful; the rooms and facilities were very comfortable and made the stay thoroughly enjoyable. Breakfast - fabulous; catered for all diets and cultures. Ideal location for all sightseeing, shopping and dining requirements. Have already recommended to friends who are considering a visit to Singapore; would definitely stop here again June 7, 2013
Rated 5.0 out of 5.0 by Excellent accommodation. Perfect place to stay. So handy to everything. The staff were so helpful at all times. Room very comfortable and clean. Would highly recommend this hotel. June 6, 2013
Rated 5.0 out of 5.0 by experience stay its was very good experience staying at holiday inn Singapore from food to rooms and to location . i look forward to say again there . June 3, 2013
Rated 5.0 out of 5.0 by I will surely come back next time I love your hotel, from the location, the comfort of the room and the service. Next time I will surely come back June 1, 2013
Rated 4.0 out of 5.0 by Great location and comfortable stay Family had a great time, Staff is very courteous, room comfortable for family of 4. June 1, 2013
Rated 5.0 out of 5.0 by Unforgettable experience My wife and I stayed at this Holiday Inn during May 2013. We spent one night here before our departure flight home the following morning. The staff helped us celebrate our recent marriage by offering complimentary desserts, and they even upgraded us to a deluxe room with a powder room, foyer, living area, bedroom with a king-size bed, and en-suite bathroom. The room was modern, clean, and bright. We instantly felt at home, and the complimentary desserts were a perfect touch. The staff was very generous and polite, and we were sad that we didn't get to spend more time at the hotel. The lobby of the hotel was large, bright, and well-decorated. We would definitely recommend this hotel to anyone visiting Singapore. It offers a very central location close to shopping on Orchard road, dining, and the subway. This Holiday Inn was a hidden gem, and it was great place to relax after a long vacation before returning home. May 28, 2013
Rated 4.0 out of 5.0 by Very good Staffs are friendly. Food was excellent! But you need a self laundry service. Coin laundry or Laundload. May 28, 2013
Rated 5.0 out of 5.0 by Fantastic Nothing to say other than fantastic hotel, staff and location May 28, 2013
Rated 4.0 out of 5.0 by your staff friendlyness of youer staff was great . They all took time to chat and seemed very genuine . The little guys up at the pool couldn't do enough for us . Front desk staff very pleasant Concierge also helpful May 24, 2013
Rated 4.0 out of 5.0 by Good value Executive Room I enjoyed the stay with my parents at Holiday Inn. The staff are polite, helpful, professional and efficient. We spent an afternoon and an evening in the executive lounge which provides quality foods and drinks, and excellent service. Also, the location is great and quiet, with only a few minute walk to Orchard Road. May 22, 2013
Rated 5.0 out of 5.0 by my second home I want to thank all the employees at the Holiday Inn City Center Singapore for making my stay so enjoyable the staff really knows how to make you feel at home whenever I am there which is every month for 5 or 6 days at a time the staff is just super and the rooms and facilities are just great always look forward to coming back May 19, 2013
Rated 5.0 out of 5.0 by Great hotel for a business trip My experience was just great. Nothing to complain. The staff was extremely friendly and helpful. (I usually go out for food and drinks and therefore did not rate that.) Best thing was a swim in the pool on the rooftop before AND after a long working day. May 16, 2013
Rated 1.0 out of 5.0 by Bad experience with double charged I stayed from 3rd to 5th of May, 2013. When I checked in, the registration officer asked for my credit card (Master Card), and when I checked out, they asked for my same credit card again, but since there were something wrong with the card acceptance (at least the Hotel's reception officer said so) , I had to pay by cash. But when I got back home and checked my credit card history, I saw that the card has been charged already (same amount with what I paid by cash, plus the transaction fee) when I checked in on 3rd of May. I had to make international phone call to the Hotel, after long conversation, they guided me to email them. I did but never got the reply. I used to stay in Holiday Inn in New York and California (USA) before this time, but this bad experience with Holiday Inn in Orchard, Singapore force me never to choose them again. May 14, 2013
Rated 5.0 out of 5.0 by Relaxing stop off Exceptionally attentive staff making our stay enjoyable May 13, 2013
Rated 4.0 out of 5.0 by Holiday Inn with comfortable room ,nice staff and high performance service I was lived in Holiday Inn Orchad City Hotel for 5 days with my family. I was very pleasured in this hotel, with comfortable room, nice staff and high performance service. The location near from orchad area. May 13, 2013
Rated 4.0 out of 5.0 by Wonderful service At Singapore Orchard City Center, they always try to upgrade for platinum members even it the reward night stay. May 12, 2013
Rated 4.0 out of 5.0 by Great place to stay Everytime, i go for business and holiday with my family, i always like to stay at Holiday Inn Orchard. Great place, great hospitality, & worth the value May 10, 2013
Rated 5.0 out of 5.0 by Geat stay/location Great customer service as always! Nothing more I could ask for May 10, 2013
Rated 5.0 out of 5.0 by A great hotel. Stayed a week. The Holiday Inn Singapore Orchard City Centre is among the best Holiday Inns we have stayed at, beautifully decorated and cleanliness impeccable. The staff were absolutely delightful and always ready to attend to the guests needs. Good sized room, two comfortable beds, flat screen television with a good choice of channels, tea and coffee making facilities, refrigerator, well appointed bathroom, bathrobes and slippers. The roof-top pool and relaxing area was luxurious. Breakfast was good with a good selection of food. The location is excellent for shopping and exploring, just off Orchard Rd. Cuppage Plaza with great restaurants and bars are next to the hotel. May 9, 2013
Rated 4.0 out of 5.0 by One of the best A great hotel situated in an area that has everything you need. Staff always pleasant and willing to oblige. We always stay here. May 8, 2013
Rated 4.0 out of 5.0 by Accomodating Personnel We were looking for a shop that is selling a birthday cake... Since it was early morning, all shops around still close, so we inquire with the front manager that is more than accomodating to assist us to look even for just a small birthday cake. May 7, 2013
Rated 5.0 out of 5.0 by Fantastic Location and staff From the doorman onto concierge & through to the reception the staff gave us a warm welcome on our arrival. Reception booked us in without a hitch. Our room was great with comfortable beds & the bathroom was spotless and clean. May 7, 2013
Rated 5.0 out of 5.0 by Excellent service and Nice rooms I was very happy during my recent stay with Holiday inn in Singapore. I had requested for early check in and my room was ready on arrival, hotel staff ensured at each stage that my requirements were met. excellent service by staff and very good location next to Orchard road. May 7, 2013
Rated 5.0 out of 5.0 by Very well located and great service The hotel is very well located. The rooms are spacious and with all comfort possible. I loved the pillow menu!! We had access to the Executive Lounge which is great and with good food.The staff is very nice and very helpful. It is the second time I am going to this hotel and the experience is always the same, good and worthwhile . May 6, 2013
Rated 5.0 out of 5.0 by Strongly Recommended The welcoming and relaxing hotel ambiance and accommodating staff made our trip a truly enjoyable and memorable experience. All 3 rooms we had were very comfortable. Another plus factor is the location. This hotel is indeed highly recommended especially for vacationing families. May 5, 2013
Rated 5.0 out of 5.0 by Great Amenities, staff and service Very apt location with easy access to shopping, leisure destinations and multiple options for evening dining experiences. With courteous staff always ready to help out, I would recommend this property as a 'must stay' for individuals and families who are on vacation. May 3, 2013
Rated 5.0 out of 5.0 by best value for money I really enjoyed our stay at the Orchard City Centre Holiday Inn. The rooms are really very clean and spacious. The staff were really friendly and courteous. The concierge got us a nice van to take us to the airport. The hotel is a only a block away from Orchard Road and a few steps away from the restaurants and shopping malls. I was even surprised to discover that one my favorite restaurants from the Philippines, Gerry's Grill, opened shop right across from the hotel. This was my second return trip to Singapore and also my second stay at the hotel. I plan to return here the next time I visit Singapore. May 2, 2013
Rated 4.0 out of 5.0 by Overall, Great Hotel Everything about my stay at the Orchard Center Hotel was perfect EXCEPT for the breakfasts. I feel that it was a complete waste of money. The restaurant was completely chaotic. First day, I waited patiently at the entrance to be seated. No one ever came to help. So I ventured into the restaurant which was filled with dirty tables and lots of people wandering around the buffet area. After getting my food (which was mediocre) I could only find a seat at a dirty table. I was never able to get any coffee. The place was completely understaffed. I also realized how many families were staying at the hotel. Lots of noisy kids. Day two: repeat of above. For an expensive breakfast --- totally disappointing. Felt like I was at a crowded McDonald's. Not a nice venue or environment. May 2, 2013
Rated 5.0 out of 5.0 by outstanding service and meals Upon check in the receptionist showed us our rooms, paid extra for cocktails etc. in executive floor which was great value it was a open bar with food for two hours, pool area was nice, breakfast outstanding, great location highly recommend this hotel. April 30, 2013
Rated 5.0 out of 5.0 by Fully recommend I arrived at 1 in the morning and even though the receptionist was busy with someone, another person arrived and helped me straight away. I've forgotten his name but he sympathised with me given I was very tired and had to wait for a taxi because it looked like the hotel had been given the wrong pick up time for the airport-hotel transfer. I mentioned that last time I was given a very nice Executive room and would like same if one was available and he gave me a splendid executive suite (Room 322). His service was excellent and was very pleasant to talk to. The service in the breakfast room was also very good as well as when I checked out. I always ask for a booking at the Holiday Inn on Orchard for convenience and location but was more than impressed last week. I will be back mid May and here's hoping that I get the same room or even better ! April 30, 2013
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