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Rated 4.5 out of 5 by 658 reviewers.
Rated 4.0 out of 5.0 Excellent room Upgrade in recognition of IHG Membership. Very nice coffee shop/bar. Staff should promote Spa in basement better. July 29, 2014
Rated 5.0 out of 5.0 by Confortable room and accomodation, good welcome As a new comer in Singapore, I appreciate welcome and support form hotel team when I needed help, as well as comfort and cleanliness. Musical evening at hotel bar were nice. Congratulation to all the team, thanks July 29, 2014
Rated 3.0 out of 5.0 by easy access and need to improve food quality Overally it is OK, however, it would not recommend to stay as personal trip. July 29, 2014
Rated 5.0 out of 5.0 by Excellent customer service and Comfortable room and bed I thoroughly enjoyed my stay at the hotel. Customer service from the hotel entrance and foyer was excellent. Welcoming atmosphere. Nice clean rooms with comfortable bed and pillow. You will get a good nights sleep. Breakfast food is great. All in all its worth what you pay! July 28, 2014
Rated 5.0 out of 5.0 by Excellent We had a wonderful stay from the minute we walked inn. Get room upgrade. Nice, huge room with very comfy bed. The bathroom had it all plus some more. Delicious breakfast with a lot of to choose from. Fantastic location. Two minutes walk from orchard road and underground station. I would stay there again and would recommend this hotel to my friends. July 27, 2014
Rated 5.0 out of 5.0 by Overall Experience I had a great stay in the hotel. The facilities are really good, and compares more favourably than a lot of Holiday Inn hotels I have stayed in. Congratulations. Pikay Richardson July 27, 2014
Rated 5.0 out of 5.0 by Great service and value Great location, close to main shopping centres, eating places and MRT. Great service and most importantly great value for the price of a room that can accommodate a family of four - very few hotels can offer two double beds in a single room. July 26, 2014
Rated 5.0 out of 5.0 by excellent hotel in an excellent location The Holiday Inn hotels have always been of a good standard and value for money. I was very impressed with the Holiday Inn Singapore Centre our family really enjoyed our time there. July 26, 2014
Rated 4.0 out of 5.0 by Short stay Very close to Orchard Rd . I thought for the price we paid that breakfast could have been included . I would stay at this property again . July 25, 2014
Rated 5.0 out of 5.0 by Comfortable , but some time uncomfortable I had experience that I haven't support at door open when I arrive at hotel. July 23, 2014
Rated 4.0 out of 5.0 by It's the people that make it a great place to stay in The hotel is nice and clean. But then, so many other hotels are too. What impressed us was the helpful nature of the staff. Whether it was insightful guidance from the concierge or prompt, courteous room service, we could not only not find fault, but were positively made to feel comfortable and at home. Breakfast buffet was very good. Rooms were comfortable and clean. Wi fi was free and was reasonably fast. We did not use the gym or pool and cannot comment on this aspect. The hotel has an excellent location on Orchard road and is well connected. July 22, 2014
Rated 5.0 out of 5.0 by Helpful Staff On my arrival the staff was not aware I was an IHG member but reacted immediatly when I gave them my member number. They were also able to upgrade me to a suite at my request that I had not reserved. This made our stay a lot more pleasant July 21, 2014
Rated 5.0 out of 5.0 by great service all round great service and beautiful looking hotel. Very central and convenient. July 20, 2014
Rated 3.0 out of 5.0 by Time for change I've been a big fan of this hotel but it is no longer the gem it used to be. We've stayed each year for the last 4 or 5 years mainly due to the location and family friendly facilities. We've also appreciated the IHG rewards benefits over the years like early check in and late check out. Unfortunately the hotel and facilities are again getting pretty tired - as it seems are many of the staff who just go seem happy to go through the motions. Aside from the front desk staff and lovely lady who maintained our room most just seem to be passing the time and disinterested in what they're doing. This is especially evident in the club lounge where the staff also seem to have limited time for families but are more than happy to fawn over business travelers. The main restaurant serving breakfast does a reasonable job given its limitations but is also in need of redesign and refreshment. Same comment applies to the pool area. We had planned to stay here again in September but are now looking at other fresher options. July 20, 2014
Rated 2.0 out of 5.0 by Very poorly managed After staying there for three days they got a bit better, but I was very shocked at how poor the service was on the first night. It took one hour until we go a room, they lost our bags, and I had to ask for ice five times before they delivered it, despite personally asking the duty manager one time. I made it clear to the receptionist how unhappy I was with th sevice and got no apologies. This really is a dire hotel. July 19, 2014
Rated 5.0 out of 5.0 by Always a Great Hotel in Singapore I always stay at Holiday Inn Singapore Orchard City Centre when arriving in Singapore. The executive room is my preference, with excellent amenities included. July 18, 2014
Rated 5.0 out of 5.0 It's been a great experience Everything is good in this hotel in terms of F&B, Room cleanliness and hotel service staff. I held my wedding here recently, Vasanthi the banquet manager is very helpful and accomodating. July 18, 2014
Rated 5.0 out of 5.0 by A Friendly Hotel Highly recommended, great location, very friendly staff July 17, 2014
Rated 5.0 out of 5.0 by Immaculate & excellent service. From the minute we arrived we were greeted & felt very welcome. The lobby is beautiful & many check-in staff for efficiency. We arrived early from our flight & were told our room was ready & coukd check-in straight away. The ataff were very nice. The room was immaculate, clean & finished with beautiful furnishigs. The bed was comfortable. Room service was fast, generous, delicious & good value for money. The 'Window on the Park' restaurant buffet breakfast was amazing...highly reccomended. The hotel is perfectly located to Orchard Rd, street food & the mrt station. In conclusion was an excellent, child-friendly, beautiful hotel. We had no problems & would definately stay there again in the future. July 17, 2014
Rated 5.0 out of 5.0 great service and good location Staff is very freindly..when we stay at premier room,the closet in toilet have problem then we call tehnical to see the problem. We want to change room. Finally we change and get upgrade to family room..because we have 2 child...thanks for your kindly service for my family. This the third time we stay this hotel. We very enjoy to stay here. The location is very near to orchard shopping centre and many restaurant around hotel. July 15, 2014
Rated 5.0 out of 5.0 by Holiday Inn Orchard Road The beds were excellent and the pillows were the best I have used in any hotel. The gym was small and with only 2 running machines it was hard to get on them. The carpets are looking a little sad, but the hotel was very clean and all the staff were so friendly and polite. We had a great 5 days. July 15, 2014
Rated 4.0 out of 5.0 by club lounge & reservations professionally attended, love it here felt welcome all the time warmth attention club lounge is good July 15, 2014
Rated 4.0 out of 5.0 by Helpfull staff and comfortable room My Family and me always choose this hotel because of its comfort and services.. excellent .. July 15, 2014
Rated 5.0 out of 5.0 by Great service and personal assistance I received personal service and was assisted by the frindly staff at check in. The late checkout was appriciated. Good location for our holiday. July 15, 2014
Rated 4.0 out of 5.0 by Great location but the pool is to noisy Really nice hotel, with a very nice staff. location is perfect, the only bad things is the pool, to much child and very noisy, no life guard to check if people respect the rules. July 15, 2014
Rated 4.0 out of 5.0 by Great location and very nice hotel Stayed 6 nights in club room on 6th floor. Very nice 2 x double bed room, but had a connecting door and could hear muffled talking and tv through it, otherwise a great stay. Staff wonderful, club lounge nice and lovely rooftop pool area. Fantastic location for shopping, restaurants and the MRT. Would definitely stay here again. July 14, 2014
Rated 5.0 out of 5.0 by Excellent stay Great hotel, very good staff. The roof top pool was a welcome relief to the Singapore heat. Good position for shopping. Would return. July 14, 2014
Rated 5.0 out of 5.0 by Very convenient location and excellent hotel Stayed here for 5 nights in July. Very close to Orchard Road and MRT station. Rooms are like new and very clean and comfortable. Bathrooms are superb and there are even 2 shower heads with good water pressure and plenty of hot water. Staff are very accommodating. Rooftop pool and spa are very good - only complaint is that spa was not in service for 2 days. Loved our stay here and would definitely come back again. July 13, 2014
Rated 4.0 out of 5.0 by Great Satff members As I stayed for over thirty days You get to see familiar staff members. Every staff was friendly, with a warm smile, a kind word and very helpful. The hotel is very clean with a positive atmosphere. The first impression from the porters is big smile and welcome. The check-in was fast and efficient. My room was always clean and organized. The Tandor restaurant food is very good. As I ate there quite often I ordered off the fixed menu and the staff changed the food selection so I did not always eat the same food. As I may be going back for another extended stay I look forward to my stay. July 10, 2014
Rated 4.0 out of 5.0 by Great location and good service. We had a great overall experience staying at the hotel, good service and conveniently located. Buffet restaurant was good with room to improvement; hotel bedding might be suggested in time for upgrade. July 9, 2014
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