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Rated 4.5 out of 5 by 626 reviewers.
Rated 4.0 out of 5.0 by Good location for Orchard Road Good location for Orcharad Road and central Singapore, however, this obviously has an impact on taxi costs if you use taxis. March 31, 2014
Rated 3.0 out of 5.0 by mr The Hotel was in general alright. Staff was friendly and welcoming. Rooms kept tidy and clean. Obviously the Hotel is not new and the neigbuorghood is not at all ideal March 31, 2014
Rated 5.0 out of 5.0 by Very good Hotel overall. I stayed as a guest in the club rooms and can assure you this was a great decision to spend that little bit more to be treated as a guest in the Executive Club system. All I can say is it was excellent overall. The staff were probably the Hotel's greatest asset. They all smiled and said hello all of the time and if I had any query of them they replied and assisted very quickly, with that same smile. The staff cannot be faulted, from the lobby bar to the executive lounge and all points in between. Fantastic stay whilst I was there. Cheers Craig. March 31, 2014
Rated 5.0 out of 5.0 by comfortable lounge relaxer this is the second time i have stayed with my family at your hotel in singapore. it was decided that we will stay at your hotel only. everything was upto the mark, right from the swift and efficient check in, comfortable room, size of room and bathroom, cleanliness, efficient housekeeping, courteous attitude by the entire staff to assistance to keep the bags in custody for three hours after we had checked out. Best is a water spray gun next to the WBC for indian travellers, not used to useage of toilet paper. VERY THOUGHTFUL all in all a wonderful experience. MY ONLY REQUEST THAT THE ROOM SHOULD HAVE A RECLINING CHAIR SO THAT EVERY TIME ONE NEED NOT HAVE TO RECLINE ON THE BED. THANK YOU TO ALL FOR WONDERFUL HOSPITALITY.WE will always want to stay at your hotel in Singapore March 30, 2014
Rated 5.0 out of 5.0 by Room 718 Great room and staff have placed it on my profile for future visits. I wouldn't consider any other hotels for my visits to Singapore March 29, 2014
Rated 3.0 out of 5.0 by Just OK The hotel itself was nice but they messed up with billing me. Also the selection of foods had almost nothing for a gluten intolerant vegetarian to eat. The catering would not have been good for vegans or lactose intolerant people either. March 29, 2014
Rated 5.0 out of 5.0 by Our third stay and it remains our favorite Holiday Inn It has been two years since my wife and I last stayed at the Holiday Inn Orchard. I am pleased to report that the hotel has maintained its excellent customer service and attention to detail that many others lack. Our room on the eight floor was in first class condition and I noticed small improvements to room security and other items around the hotel that keep this hotel as one of the leaders in the Holiday Inn chain. My wife and I love the location with its proximity to some of our favorite Singapore eateries in Cuppage Lane and Orchard road. It's proximity to Somerset MRT and Hippo open deck buses make it an excellent base for any Singapore activity. The Concierge staff were very helpful with advice and making arrangements for our transfer to the train heading to Kuala Lumpur. March 29, 2014
Rated 5.0 out of 5.0 by Great place to stay. We were a family of 8 travelling together. Four generations so from age 1 to 85. Everybody was looked after very well. Starting from our arrival to our departure. The staff were so polite and helpful they could not do enough for you. Breakfast was very good and the variety catered for all of our favourite foods. Location was great. This is also a family orientated place as they catered for all the 4 children and 4adults. Just a great place to stay very easy to go any where. March 29, 2014
Rated 3.0 out of 5.0 by Generally the stay .... Hotel is well situated. Rooms are generally clean and tidy. Breakfast room was a bit of hustle and bustle, lots of people, bit small and like a canteen. Bar prices in hotel were a little over priced ie $18(SGD) for a beer ! You walk five metres into Orchard Street and get a beer in a nice bar for $8 or 9(SGD). Pool on 8th floor , clean and tidy, but nothing for kids to do, as in nothing, no toys,no floats,no balls etc,its clinical and clean. Finally when you come to pay they add tax to everything, what initially seems a pleasant stay,ends up quite expensive. Sorry to put downer on it, but stayed in more expensive hotels in London, Abu Dhabi, New York, and got better value ! March 28, 2014
Rated 4.0 out of 5.0 Hamdan Great staff small room very noisy outside my room (construction work) thank you hamdan March 28, 2014
Rated 5.0 out of 5.0 by Great Service Excellent staff from check-in to check-out Comfortable rooms Excellent loation March 27, 2014
Rated 4.0 out of 5.0 by Great hotel Very next to Orchard Road, convenient location. I will choose it for the next trip. March 23, 2014
Rated 5.0 out of 5.0 by Great hotel for the cost I stayed at the hotel recently with my family which included 2 boys. The hotel overall is great. The facilities such as the pool and the gym are great. The lobby makes you welcome. The breakie is not bad (although I was expecting a bit more from an asian hotel chain). The location is great as you have plenty of shopping and eating options around. The MRT is so close. We bought the link cards and found it very convinient to go everywhere. The best part of the hotel is the staff. They are so friendly and make you welcome. The concierge was amazing. I must say it is the most friendliest I have experienced. If you are travelling with kids and want a great place to stay, I would highly recommend it. March 21, 2014
Rated 5.0 out of 5.0 by Home Sweet Home There is nothing like home. Holiday Inn Singapore Orchard City Centre is just like my second home. Everytime when we in Spore, Holiday Inn is the first choice to choose for staying here in Spore. March 19, 2014
Rated 4.0 out of 5.0 by Orchard Holiday Inn The Location is tha same as others in the Orchard area but i seem to think the rooms are overpriced at a Holiday Inn Hotel. The Main Holiday Inn in Bangkok can offer same rooms at 60% of the rate that Singapore charge!! The staff are great but Not Much recognition as in Free Upgrades like the Holiday Inn Atrium gives both room and Lounge upgrades to Platinum card holders! Might like to try them next visit. March 19, 2014
Rated 5.0 out of 5.0 by malyn We stayed on 2 separate visits about 10 days apart . The welcome and check in was courteous and well managed. Our late check out, and extra service requests were ''no trouble''. On the 2nd occasion, we were joined by 2 of our families and their children. They were also welcomed enthusiastically, with the children well catered for. Breakfast in both the Garden lounge and the Executive lounge was well managed . Reception staff, concierge staff, housekeeping staff,front lounge bar staff and executive lounge staff (and all behind the scenes) played a team role in making our stay 'just that little bit more special'' Top service Thanks to all for another wonderful Holiday Inn experience March 19, 2014
Rated 5.0 out of 5.0 by Great location and attentive staff this was our second stay at this particular hotel, it has great service and attentive staff. the location is fantastic being just behind Orchard Road and close to cafe's and restaurants. March 18, 2014
Rated 4.0 out of 5.0 Good location Overall good experience Breakfast and restaurant can be more improved more shops to be opened within hotel March 16, 2014
Rated 5.0 out of 5.0 by Superb! We very much enjoyed our stay. We arrived early on the overnight train from KL and hoped to leave our luggage at the hotel until check in time later in the day. However, we were thrilled that the reception clerk allowed us to check in early at no extra charge. Our room was very clean and the bed very comfortable. We had upgraded to Executive Club and really enjoyed its benefits including the afternoon tea and the cocktail hours. The Executive Club and hotel staff were all very professional and catered to all of our needs. We will certainly stay at the Holiday Inn Orchard City Center on our next visit to Singapore. March 13, 2014
Rated 5.0 out of 5.0 by Singapore break I would happily recommend this hotel. Great location, friendly helpful staff. Breakfast was abundant, with many choices to suit many nationalities. Great hospitality. March 13, 2014
Rated 5.0 out of 5.0 by Delicous food, comfertable bed I have satisfactory experience during stay in hotel. March 13, 2014
Rated 4.0 out of 5.0 by Nice room. I was upgraded to a suite because of my platinum status even though I used points to book the room . The suite was large, and very comfortable. The minibar options were surprisingly cheap, and overall my stay was comfortable. My window looked out at a freeway, but the room itself was very nice. March 12, 2014
Rated 4.0 out of 5.0 by Comfortable and great hospitality I come to Singapore at least once a year and I will now onwards always stay here. First of all, it's very inexpensive and a great deal. It's clean, trendy, and eco-friendly. The rooms are very cute and a good size for either a couple or a single person. The staff is great and always helpful. I've never been the type of person who needs a lot of space or anything too luxurious. So if you want a decent place to stay while you explode the city, this hotel is for you!!I superb location. In the heart of Orchard city, you have everything near to you. It was a nice experience and i would recommend this hotel to everybody travelling to Singapore. March 9, 2014
Rated 4.0 out of 5.0 by Ingenuity staff Staff was not genuine upgrading my room. Giving a lot of reasons during my check in. If it is so difficult to upgrade my room, why bother to tell me during my check in that they had prepare a suite room for me but the guest has not check out. Then 20 minutes later due to my room has hygienic issue in the bath tub, suddenly the suite room that was prepared for me initially is ready for me. Disappointed with this kind of ingenuity service. March 8, 2014
Rated 5.0 out of 5.0 by will stay again the hotel is fantastic! We love it. The location is great and the hotel room is excellent. March 8, 2014
Rated 5.0 out of 5.0 by A return to glory Began staying at this facility in mid 1990s (when it was known and operated as the Holiday Inn Parkview). Rooms were elegant, facility well maintained and staff was always accommodating. In the early years of the new decade this location experienced the decline in quality far too common in many longstanding businesses. The Parkview began to show its age (evident in reduced amenities, areas of structural disrepair, and a staff that generally appeared to not care). Subsequently, I and my staff avoided the Parkview at every juncture. New management, a new name and a complete makeover has made this place to be! Rooms and features are state of the art and include multi-prong electrical outlets that accept US, Canadian and Japanese plug and voltage requirements. The atrium and common areas have been remodeled to exude a relaxing environment while still portraying a regal ambiance. And the pièce de résistance, the Executive Club with its many features and benefits. IHG – Priority Club members, make this hotel a must on your next visit to Singapore! March 7, 2014
Rated 5.0 out of 5.0 by 2 week stay was great with excpetional exec lounge The executive lounge was absolutely great! The staff were attentive and never left an empty plate or glass. March 4, 2014
Rated 5.0 out of 5.0 床铺舒服,餐饮很好,wifi很一般 双床房间的床很宽很舒服,餐饮非常好,海鲜新鲜,味道不错。房间wifi不快,而且很不稳定,希望能改进。另外,泳池很不错,大人小孩都可以玩得很开心。 March 4, 2014
Rated 4.0 out of 5.0 by 床铺舒适,服务一流 服务很贴心,免去了太太的早餐。每天房屋打扫得很干净,并且加送了免费的矿泉水,这在炎热的新加坡很有用。另外车辆接送服务很好,员工友好,驾驶小心稳妥。 March 3, 2014
Rated 4.0 out of 5.0 by Great service and child friendly I have booked for a club room for holiday in Singapore during first 4 days of Chinese new Year. My husband and I arrived early at 10am with 3 young kids aged 3-7. Through the checking in process, Naheeda the guest service manager was very helpful to checked us in early by getting us a family room. Services at the executive lounge was excellent and kids loved it! The only drawback would be kids are not permitted during evening cocktail hour. Perhaps the management should look into services of letting kids have the refreshments in the room during evening cocktail hours. Orchard hotel offered this service and it worked really well especially for family with young kids. Overall all of us were satisfy with the whole stay. The 3 little ones have actually asked when would be our next trip to Holiday Inn at Orchard! March 3, 2014
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