Rated 3.7 out of 5 by 98
Rated 2.0 out of 5.0 by Don't lilke rude people Rude Employee
I have to say I had an average stay at this older property; no real complaints.
My problem occurred after I checked out and noticed a charge of $10.00 added to my normal Federal Government rate. I called to inquire about the charge and the woman (name unknown) who took my call was less than courteous. She basically stated that the charge occurred because I requested a king bed and one wasn't available (a queen was available instead) when I checked in. This makes no sense to me at all. It appears that if this Sioux City Holiday Inn cannot fulfill a guests request, the customer pays for it. My questioning of the charge only seemed to make the front desk woman mad....huffing and sighing loudly into the phone.... when all was said and done, I wasn't charged the $10.00 but now I see I wasn't rewarded for my stay.
I've been to Sioux City since this experience and chose to stay at a different hotel under a different flag specifically because of her rudeness.
September 2, 2014
Rated 5.0 out of 5.0 by Bamakid Nice Tiny Room
This property should be high on the rebuild list. I Love the location, the service and the staff. I dread having to stay in a matchbox size room and bathroom.
August 31, 2014
Rated 2.0 out of 5.0 by Ralph65 Lousy bed
Room was not that great toilet did not work right your bed was very uncomfortable
August 30, 2014
Rated 3.0 out of 5.0 by Lady Freya Over all okay
My room stunk of dirty feet on arrival. Worked it out with running the fan most of the time and maybe I got used to it. Yuck.....
The 5 dollar meal ticket is worth it even if you don't use it every day.
Most of the staff is very very friendly and helpful.
Beware restaurant closed on Sunday afternoons.
August 26, 2014
Rated 3.0 out of 5.0 by RichFw Sioux City need updating
Room didn't smell fresh - air was stale. Clean but old and outdated. Are around hotel not that great and the construction doesn't help.
Beds are fine.
August 25, 2014
Rated 4.0 out of 5.0 by Ghost25856 Comfortable space, helpful staff
Great experience. Construction was taking place on the main street which was a hassle, but not at the fault of Holiday Inn.
I had one night when the smoke alarm was beeping for low battery in the room next door, but the staff took care of it right away when i called.
August 25, 2014
Rated 5.0 out of 5.0 by IowaSkipper My favorite
Great staff always! My favorite stays of most of my travels throughout Iowa. This hotel has the BEST pool, sauna, and jacuzzi.
And that area is ALWAYS extremely well kept!
Looking forward to my next trip to Sioux City!
August 23, 2014
Rated 5.0 out of 5.0 by Sherwood56 Outstanding Stay
We had just driven 950 miles....it was late, rainy, and getting dark. The desk staff greeted us warmly, had our room ready, and gave us a 20% discount coupon for the restaurant. After settling into our room, we called the restaurant, placed a to go order, and they called us back when it was ready. The woman who served me had everything prepared and ready for me to take up to my room. The food was great...particularly the onion rings. But the kind service was stellar.
Oh yeah, the room was great.
August 15, 2014