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Rated 4.0 out of 5 by 264 reviewers.
Rated 4.0 out of 5.0 by Great service We did have an issue with the smoke alarm at about 12:30 at night. We did call the front desk and she had a Security man come up and take the alarm out. So thank you. It was beeping every once in awhile. But they took care of the problem... July 20, 2014
Rated 5.0 out of 5.0 by very nice accomodations I stayed here for 2 nights recently. One of the nicest hotels I've stayed at recently. Very clean and comfortable rooms. July 17, 2014
Rated 5.0 out of 5.0 by Nice place to stay. This was a great place to stay. The room could have been a little cooler, but it was nice to stay there. July 16, 2014
Rated 2.0 out of 5.0 by Hotel was comfortable but too many people to be relaxing There was a motorcycle convention, a wedding and a swim team all in the same hotel. The hotel was blocked off for the motorcycle parade so it was impossible to get in and out of the hotel. We came back to hotel at 10pm hoping to get room service and room service closed at 10pm so only had snacks available that were in little store. The noise lasted into early morning so hard to get any sleep. July 16, 2014
Rated 5.0 out of 5.0 by Great hotel Excellent facility and staff. Our stay was made very easy,both for check in and check out. A 5 Star hotel. July 16, 2014
Rated 4.0 out of 5.0 by Relaxing stay in Sioux Falls Even though we stayed during the "Hot Harley Nights" event with motorcycles all around us, we had a room on the eighth floor and were not bothered by the noise of motorcycle engines. It was a surprisingly relaxing stay given all of the activity below us! July 16, 2014
Rated 5.0 out of 5.0 by Great stay, excellent service in Executive Lounge From check in to time in bar watching the World Cup, all was good. The concierge lounge was a pleasant surprise. The evening hostess, "Bernie" was a sweetheart, finding time to be attentive to everyone despite lounge being quite busy. Front Desk and Housekeeping staff quite pleasant, always greeting and acknowledging customers. Easy walk to downtown night spots and there was free parking. Shuttle bus from airport was prompt after call. Excellent all the way around. Good job in Sioux Falls with employees proud to work there July 15, 2014
Rated 4.0 out of 5.0 by A nice place to stay. Came to see a show in Sioux falls, Holiday Inn was very convenient to Downtown. Very Nice view from the balcony, Clean room.. No fridge though, bring a cooler. July 14, 2014
Rated 3.0 out of 5.0 by So-So Stay Our stay at the Holiday Inn was just so-so. We had a gift certificate to use and had called ahead of time and was told it would not be a problem to use at the time of check-in. When we arrived the front desk staff was less than helpful and did not want to accept the gift certificate. They finally did but later I overheard a couple of the employees complaining about it. The shower in our room and a relatives room was at best warm (Isn't Holiday Inn supposed to be known for their good showers?) The pool area was nice and the rooms were comfortable and updated nicely. The location of the hotel was top notch. All in all it was an okay stay but there could be improvements made. July 9, 2014
Rated 5.0 out of 5.0 by great people, nice accomodations! What a wonderful staff and a great location for hanging out downtown! July 4, 2014
Rated 3.0 out of 5.0 Middle of the strip Great location for food/entertainment. Within walking distance to the falls. Would be better if room had microwave and refrigerator. Only had a regular coffee pot instead of a Keurig. July 3, 2014
Rated 5.0 out of 5.0 by Great place to stay! The location is great for walking to different places and sights. We like to try new places to eat and found that there were a few places like that here. July 1, 2014
Rated 4.0 out of 5.0 by Noise level The hotel needs more sound proofing so that a person can get to sleep. June 30, 2014
Rated 5.0 out of 5.0 by Great Service We enjoyed the experience.very much. The staff was great and very accommodating. The rooms were quiet and well air conditioned. We would definitely come here again. June 28, 2014
Rated 4.0 out of 5.0 by had quality sleep nice place, worked well for the wedding reception we attended. great food for the breakfast buffet June 26, 2014
Rated 2.0 out of 5.0 by Just completely unable to handle the influx of guests Horrid beds. Like sleeping on a wooden floor with a piece of felt for a mattress with a cotton ball for a pillow. June 19, 2014
Rated 5.0 out of 5.0 by Nice Very nice room, excellent service. Will stay here again. June 18, 2014
Rated 5.0 out of 5.0 by Great staff Very accommodating. Great at problem solving. If in the area eat at Minerva's and the Diner June 17, 2014
Rated 2.0 out of 5.0 by Missed customer service expectations Faced struggles with service throughout the visit. Bathroom issues, room issues, concierge issues and front desk service were all lacking on this visit. Prior visits had been fine but the service suffered on this trip. June 16, 2014
Rated 5.0 out of 5.0 by Just overall a nice experience. The buffet cut off time is later than other places, but we still missed it 2 out of 4 days. The brunch was late enough. The bathrooms are very small, but still have a nice feel to them. The TV's are around 40 inches. The beds are comfy. The maids don't make too much noise. There were no noisy kids running in the hall. Just an overall nice stay. Some people had more of a personality than others, at the front desk. But all was good. June 15, 2014
Rated 5.0 out of 5.0 by Exellent customer service Everyone was friendly and helpful. The room was very spacious and comfortabe June 12, 2014
Rated 1.0 out of 5.0 by Noisy Location of our room was noisy and the room was not cleaned after the first night. There were no clean towels for use when cleaning up. Positive on this hotel was it accepted dogs and we have two small dogs that were with us. Parking was not good as they had a wedding reception and the parking garage and outside parking were filled. June 12, 2014
Rated 5.0 out of 5.0 by Great place to stay. Thoroughly enjoyed it. Checked out just before the power failure. June 12, 2014
Rated 5.0 out of 5.0 by BEYOND MY EXPECTATIONS!!! I've stayed in many HI hotels over the years of travel; this one exceeded my high expectations so I highly recommend it to any traveler! The bed pillows were especially great -- and kept my head cool!!! June 11, 2014
Rated 1.0 out of 5.0 by Dirty and out of date I was traveling through and I always choose Holiday Inns because they are clean, new, and priced reasonably. I'm usually at ease because I can trust I'll have a pleasant stay. This particular hotel was dirty, run down, and just damp everywhere. The outside of the building was delapidated and had trash around the common area. There was a wedding being held in the lobby area and there were several drunk smoking people blocking the entrance of the hotel. They were trying to call my dogs and I was carrying two bags and exhausted. I walked through the cloud of smoke and had to take the stairs because the party was hogging all the elevators. The stairwell wasn't even locked on the outside. People had doors propped open on both sides. I got to the room and my windows were open and it was so humid my blankets felt damp. The thermostat would only go down so far so I didn't feel comfortable in my room until late. The food I ordered was just a big let down. I was optimistic hoping at least one thing would be good but I couldn't eat the sweet potato fries bc they were cold and salty. I was just thoroughly irritated with this whole experience and I will drive the extra mile on my way back home to stay somewhere nicer. June 10, 2014
Rated 4.0 out of 5.0 by Party band was overbearing The room was very nice and so was the front desk staff. The staff in the restaurant was also very friendly. Unfortunately, there was a party or parties going on in the hotel and the noise and bass music was not acceptable. MAYBE the next time a band is contracted to play for a party, the speakers could be checked ahead of time for noise level and not disturbing the guest in their rooms. We didn't want to complain, but thought it necessary to inform the front desk that they may consider some checks and balances before the next party occurs. We will revisit this hotel if we're in the area again. June 10, 2014
Rated 5.0 out of 5.0 by Supportive caring staff Due to unanticipated circumstances my stay needed to be extended for several days. The staff was willing to work with me on a day to day basis. Even when the hotel was fully booked on the weekend I was permitted to keep the room I had on the concierge level. Staff expressed an appropriate level of concern for the circumstances that required a lengthened stay. June 5, 2014
Rated 5.0 out of 5.0 by Panhandlers in the parking area. Street people don't bother me that much ,but other people I talked to were pretty concerned about how aggressive they were around the front entrance, upon their arrival. Also when my Girlfriend would go out front to smoke , I had to go out with her to make sure she was safe, because the street people would come up asking for a cigarette! A parking lot security person might just be the thing, especially out front at night! June 5, 2014
Rated 3.0 out of 5.0 by Hot room and noisy door slams Had issues with the air conditioner working correctly in our room, maintenance came to work on it twice. First night didn't get it working. Next day they did for about five hours and it stopped again. Two hot nights of sleep. Also didn't like how noisy the doors slammed each time someone went in and out of their rooms on our floor. Clean room though and the staff was helpful. June 5, 2014
Rated 5.0 out of 5.0 by Amazing Sunday Brunch My family enjoyed the Sunday Brunch during our stay. The produce was very fresh and the entire buffet was wonderful. We recommended it to our family members who actually live in Sioix Falls. June 1, 2014
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