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Rated 4.2 out of 5 by 643 reviewers.
Rated 2.0 out of 5.0 by Not up to IHG Standards We had reserved a King room with a balcony and when we arrived at the hotel, we were informed that we had been "upgraded" to a room on the "Concierge Floor". Apparently, this entitles you to a special key and free snacks and beverages in the Concierge center. Sounds great, right? Well, not for us! When we got into our room we found that the room had no balcony and the bathroom.... well, just see the attached photo. You could use the toilet, wash your hands in the sink and soak your feet in the tub at practically the same time. The hotel property itself seems somewhat run down. I don't know when it was last "refreshed" but it sure could use some TLC. It was centrally located in town, but for the quality and size of the room, we should have stayed outside of town and just driven in to see the falls. During our 12 night trip, we spent 8 of the nights at 5 different IHG properties. This particular facility came in 8th out of the 8. All in all, a disappointment. June 27, 2016
Rated 5.0 out of 5.0 by Nice motel Very nice motel, staff was friendly, quick check in and out, elevators are very fast and no waiting time. Location is down town, so not by any shopping; but a nice setting close to falls park, June 24, 2016
Rated 4.0 out of 5.0 by 6/9/16 Excellent, would stay again if in town for business or pleasure. June 20, 2016
Rated 5.0 out of 5.0 by Nice Hotel. Close to downtown dining and sites I enjoyed staying in this hotel. Staff was very nice June 16, 2016
Rated 4.0 out of 5.0 by Comfortable bed/pillows Hotel staff was friendly, room was clean, sink/tub drained well. The only disadvantage was the $5 parking fee for the parking lot. June 13, 2016
Rated 4.0 out of 5.0 by It worked Stayed for one night and it met my needs. The cleanliness made it very comfortable. June 9, 2016
Rated 5.0 out of 5.0 by friendly staff excellent location, very clean and quiet. Staff helpful with questions/needs. June 9, 2016
Rated 5.0 out of 5.0 by Cleanliness Clean room. Disappointed that the curtains didn't close so there was light shining in the room. Great staff June 7, 2016
  • 2016-06-29 T23:05:35.403-05:00
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