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Rated 4.0 out of 5 by 304 reviewers.
Rated 4.0 out of 5.0 by Lovely hotel, OK value This hotel is quite beautiful upon entry. The rooms are just "OK" What is advertised as a suite is just an oversized guest room with either one king sized bed and couch (twin pullout) or two doubles and a chair with a lot of wasted floor space. There is a standard desk, TV, bathroom, microwave and minifridge. The executive tower is not quiet by any means so don't expect it. We had quite inebriated neighbors and a family with children on the opposing sides of our room the night before our early morning conference. The one absolutely fantastic thing about this hotel-- the pool. I've never been in such a warm pool. It was wonderful. Both the hot tub and the pool were amazing. I also used the fitness room and there were two treadmills, one elliptical machine, one bike, and a few free weights available. Small but adequate and updated. The hotel was close to Northwestern where our conference was held and in a reasonably safe neighborhood. I'm unsure if I would stay again but it was adequate for our needs. November 18, 2014
Rated 3.0 out of 5.0 by Quiet and comfortable room Overall I found the hotel accommodations clean and reasonably comfortable. My only criticism is the room was a little noisy due to the hotel guest in the room next to me and the noise from the indoor pool. I also found the food at the restaurant to be average to below average. Although the service and friendliness of the staff were excellent. I have stayed many times at the Holiday Inn Chicago North Shore and while it does not offer high-end accommodations, I found the rooms clean and reasonably comfortable and in general a good value for my money. November 18, 2014
Rated 4.0 out of 5.0 by Great Location and Bar Louie inside! I enjoyed my stay quite a bit. I loved that there was a Bar Louie inside. I didn't have to drive to find a nice place to watch the game in the evening so I could enjoy a few beverages. November 17, 2014
Rated 4.0 out of 5.0 by Great front desk staff The front desk staff were friendly, helpful and efficient. The first room was not acceptable to me and the front desk clerk met me on the floor and provided me with keys to another room. She stayed with me until I was sure it was acceptable. Very genuine in their helpfulness. November 14, 2014
Rated 3.0 out of 5.0 by Great Conference Rooms and Staff The Staff that worked our event were outstanding. Hotel rooms a little small. November 14, 2014
Rated 4.0 out of 5.0 by Good hotel The lobby and reception area was wonderful. the room was clean and neat. Bed was comfy and the room was quiet. November 14, 2014
Rated 5.0 out of 5.0 by Friendly staff, clean comfortable accomodations Wonderful one night stay at this property. I was flying in for my son's teacher conference and was something close, clean and comfortable. The room was impeccable and the bed was so comfortable. My only qualm is the price and the rude housekeeper on my floor. I feel that the price was too high for what the property offers. November 13, 2014
Rated 4.0 out of 5.0 by Comfortable bed and clean rooms Our room had very comfortable beds and pillows. The room and bathroom were clean. The staff was friendly and helpful. We love the location and will stay here again in the future. November 13, 2014
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