Rated 1.0 out of 5.0 by Kim5280 New Years Eve
Thought going and staying in one place for the evening would be safest for the eve of new years .. After going to bar couple hours before midnight found 2 bartenders for the amount of people there was not enough couldn't get drinks when needed..then noticed people at tables were getting service so we moved to a table and attempted to order but was told in till tab at bar was closed out she couldn't serve us so I returned to bar and explained to bartender and she left me standing there over 15 minutes went back to table waited there while waiting a bunch of children entered bar and also barefoot .. nobody asked them to leave questioned them NOTHING weren't more than 11 years old..the table next to us also filled with a man, woman and a child who grabbed a flute filled with champagne and continued to drink in till mom noticed .. she repeatedly did it because it wasn't taken away just pushed away few inches..pfft.. countdown began and still waiting and then new years here and gone went back to room for rest of evening and told front desk before going back to room and young lady just laughed ..nothing done.. I expected an evening out with adults and left my child at home safe ..to be surrounded by others children at an adult place a bar with alcohol NOT what I planned !!!! Also * we were offered a smoking room and paid and couldn't put out or lay down a cigarette because nothing was offered to put the cigarette out in .. NO ASHTRAYS ???
January 8, 2013
Rated 5.0 out of 5.0 by AMC04 Great Hotel
My boyfriend and I live in the area but stayed in this hotel over New Years. Wow - were we pleased! The bed was insanely comfortable (complete with soft and hard pillows), the water pressure was great, and it was just an over-all wonderful room. What's wonderful about this property is that there is a Bar Louie attached so if you are interested in drinks/food, you don't even need to go outside. We will definitely stay here again when we need a night out!
January 6, 2013
Rated 5.0 out of 5.0 by Camcc Thank you for great stay!
This was an overwhelmingly positive experience. The staff at the front desk was great and responsive to all of our needs. The room was clean and quiet. The bar and restaurant was very good.
January 6, 2013
Rated 3.0 out of 5.0 by Kzoo4 Nice Staff / Clean Rooms / Not so Kid Friendly
Front desk staff was accommodating. The restaurant staff was helpful - even providing us with dishes upon request so we could eat in our rooms. The rooms were clean but rather small (no closets).
The pool was advertised as closing at 9pm on weekdays and 10pm on Friday and Saturday but when we went for a quick swim before bed, we found the pool locked at 930pm. On night 2, the hot tub had a funky black foam floating in it so the kids had to wait to swim until it was cleaned.
The Cartoon Network was advertised but it was not available to watch though our entire stay.
January 4, 2013
Rated 4.0 out of 5.0 by PDG17 Sleepless half the night
The Hotel appearance and staff were exellent, the only problem I have was with the heater/ A/C unit in my room #1016 was not working properly. the room was very hot when I checked into it and after turning it off the blower still ran and was very noisy. The room was a inner hall room so there was no window that opened so I couldnt cool the room down. So being over hot and noisy it made for a sleepless night. The staff in the restraunt was not observent to who was new in the dinning room so it took a long time to get waited on even after getting thier attention.
December 21, 2012
Rated 4.0 out of 5.0 by jlk2012 never get the bonus points!!
No problem with this hotel. I've stayed here 3-4 times with no hotel related issues. Having a restaurant on site is a huge positive! The problems i ALWAYS have is getting my bonus points. They give you a brochure at the front desk to bring back when you return to the same location and you will get 1,000 bonus points. I brought my brochure back as i did the 2nd visit and just like the 2nd visit (which i didn't complain about) i AGAIN did not get my 1,000 bonus points. I also paid extra for my room this trip as a way to get 5,000 more points and still have not received any of them. Haven't received a response to my complaint about this yet but would really appreciate some sort of response. I switched from Hilton Honors to be a Priority Club member for a reason and it seems the Priority Club has very similar issues. Hotel is great, clean, and just outside of downtown Chicago but i would not recommend a member to come here expecting too much special treatment.
December 20, 2012
Rated 3.0 out of 5.0 by mberroc Comfortable bed / No very good bathroom / Good WiFi
Bed was very confortable.
WiFi connection was very good.
Toilet get cloged and need to call twice to front desk to get the mainteinance guy in my room.
The tub faucet was loose.
Just one breakfast included in my three nights stay. In other hotels I got one breakfast for each night.
December 12, 2012
Rated 2.0 out of 5.0 by Roy13 Checking in was challenge
Did not get a warm check in, did not accept my agreed upon price from my phone registration, spelled name wrong, gave me the wrong room key and had to go back down 6 flights to find out he wrote the wrong room # down! FYI, that is why you always pull the lock over your door cause people at the front desk make these mistakes motre often than you think.
December 10, 2012
Rated 4.0 out of 5.0 by dugg Excellent value for the area
The hotel is outstanding for the price asked. I will absolutely stay there again when I return to the area.
December 7, 2012
Rated 5.0 out of 5.0 by AnnArborfamily Great for families
We stay here every year at Thanksgiving. It's great for families. The pool is large & warm. Convenient location. Nice park behind property. Across the street from lots of retail including huge upscale supermarket, Dicks Sporting goods & more. Family-friendly restaurants within walking distance. Skokie diner next door is great value. Appreciate the fridge & microwave in the room.
November 29, 2012
Rated 5.0 out of 5.0 by Wrigtrw One of the Best Holiday Inns
The Staff at the Skokie Holiday Inn is one of the best. I enjoyed my stay and felt special.
November 25, 2012
Rated 5.0 out of 5.0 by LOROZCO Great Stay
Great service. Asked front desk for a toothpaste and toothbrush and they were brought up right away. Everyone was very friendly. Kaley in the front desk was very friendly and very knowlegeable about the Chicago area. Mary in bar louie was also great and very friendly and attentive.
November 17, 2012
Rated 4.0 out of 5.0 by T354 Nice Place
Afforable and nice room. Minutes from the city via a cab.
November 16, 2012
Rated 4.0 out of 5.0 by pcdaz Great Stay
The amenities and services are great. No need to go out, everything that you need is at this property. Nice restaurant and lounge. Food is good.
November 5, 2012
Rated 3.0 out of 5.0 by dmg200 Comfortable bed
I love a place with one of the standard Holiday Inn beds. Super comfortable. However, I had a hard time relaxing in this room. The room had a window that opens directly to the hallway...then directly outside. There was a great deal of foot traffic past the window as we were located next to a private exit. Much door slamming all night long.
The staff were very kind and did a great job - I just didn't find the place particularly relaxing.
November 3, 2012
Rated 5.0 out of 5.0 by Kat56 Excellent Accommodations!
We had a very nice stay. All of our needs were met; all personnel on site were friendly and considerate.
November 3, 2012
Rated 5.0 out of 5.0 by AvalosM Perfect Stay
The minute i walked in the Hotel, i felt the good vibe. Walked to the front desk and was greated with so much happinies, great agent, great hotel, great room, great service in Bar Louie. The stay was perfect.
October 19, 2012
Rated 5.0 out of 5.0 by Appleman Love this place
This is my home away from home. I'm there almost every week and they are always wonderful. And I love having a Bar Louie's restaurant on the property.
October 8, 2012
Rated 4.0 out of 5.0 by webfoot62 Nice!
The front desk staff were nice, but not particularly friendly when we checked in on Friday. On Saturday afternoon though it was a different story. The gal then was so naturally friendly and very helpful. I wish I could remember her name, she was awesome. The rooms were nice, comfortable and very clean. I don't imagine I will ever be in Skokie again since we were there for a wedding, but I think I would probably rebook at this establishment.
October 1, 2012
Rated 5.0 out of 5.0 by PastPrime1 Great Accomodation
Stay was two nights, Friday and Sunday. Friday's room very cofortable, so asked if I could get the ssame room for Sunday's stay. I was assured that there would be no problem. Upon arrival on Sunday, it was discovered that previous guests had not left. Desk manager A) Offered another room, identical except farther from the elevator, and offering a view of the street, B) Insisted on having us sit in the lobby while he insured alternate room was ready, and completed paperwork, C) Brought paperwork out to us for signature. OUTSTANDING customer service!!
September 29, 2012
Rated 5.0 out of 5.0 by ladybug STAFF VERY HELPFUL AND FRIENDLY
EVERYTHING WAS GREAT !!!!!!! VERY CLEAN ROOM, GREAT PERKS FOR PRIORITY CLUB MEMBER. WOULD RECOMMEND THIS HOTEL TO ANYBODY GOING TO THIS AREA. CONVIENENT LOCATION.
September 28, 2012
Rated 5.0 out of 5.0 by Rasaki6 My stay on September 14-16
Your Hotel is exceptionally beautiful. The staff were great and helpful.
I enjoy my stay and I will definitely come back.
September 24, 2012
Rated 1.0 out of 5.0 by StressedVisitor Staff don't listen; high price for frozen food at restraurant
Front desk male staff do not listen to guest requests. When confronted with mistakes staff made, supervisor and male staff were unwilling to recognize customer complaint. I don't wish this review to be gender oriented, but male staff were unfriendly and unwilling to listen to legitimate complaints.
September 22, 2012
Rated 2.0 out of 5.0 by Bedina Handicapped Rooms
The beds are much too high and there's nothing to hold on to to get in or out of the bed. I was afraid to use the showers for fear that I'd slip on the tiles. There should certainly be a power door to that floor. It's just a lie to call that floor handicpped accessible
September 20, 2012
Rated 5.0 out of 5.0 by sks32501 District Sales Manager
The staff is friendly and helpful. I feel like I am at home when I stay at this location. It is a great place to stay.
September 11, 2012
Rated 3.0 out of 5.0 by Mike4920 I caught HI on a bad day I guess
I have been coming to this Holiday Inn every Quarter since the 1980's. I have had good service up until this stay.
I asked for a room CLOSE to the elevator (as I always do, and as they always provide). This time - my room was in the tower - FURTHEST from the elevator (sigh).
The mini-fridge was on the fritz. While is was turned to maximum cold - it wasn't very cool. (sigh sigh)
The 'chair' at the desk was 'broken'. (sigh sigh sigh).
I could have called, and had everything taken care of (I guess), but my wife is disabled, and I didn't want to put her through the stress of changing rooms.
The WiFi worked fine - and was free.
The Bed was comfortable.
While we didn't use the Pool/jacuzzi - we could see it, and it appeared in good working order.
The wakeup call was on time - and greatly appreciated.
Breakfast downstairs was 'OK'.
September 9, 2012
Rated 5.0 out of 5.0 by Ckwright Great place to stay
We had a very nice stay at this property. I would definitely stay here again when in the Skokie area. The swimming pool in the middle of the common area kept the temperature quite tropical. It was neat to see a pool that wasn't enclosed, but hindered the smell and temperature a bit. Request a room away from the pool.
September 8, 2012
Rated 2.0 out of 5.0
by Miles Problem during wedding receptions
I have been staying at this particular inn several times this summer, as I have had business in Chicago and didn't want to stay in the city. Overall I have had pretty good experiences. However, during out last stay our car had been sideswiped by another in the Priority Club parking lot, leaving lots of white marks on the door. Although I know it is posted that the facility can't be responsible for auto damage, we found many non-Priority Club autos parked in member spots during wedding receptions. And it didn't appear that any enforcement occurred. And we know that the car next to us didn't have the member sticker when we parked ours. I called and talked to the night manager when I returned home, who said he'd tell the day manager to call me. A week later, I've heard nothing.
September 3, 2012
Rated 1.0 out of 5.0 by Anjelika Feel bad for the brand
The hotel is old, poorly maintained, not clean, overpriced for the services and location. Housekeeping not doing the job- floor in the bathroom was not cleaned for few days, garbage was not removed on several occasions, and sheets were never changed. Internet is barely working, TV channels – a joke.
August 28, 2012
Rated 4.0 out of 5.0 by Dianne Great place for a conference
The rooms were comfortable and well appointed. The special treat for Priority Club was much appreciated. The staff bent over backwards to make our conference go smoothly. Food was good and food service timely in spite of having to serve 600 plus people at once. My only complaint is that they replaced all the towels daily even though they were clean enough for another day and then ran out of face cloths and bath mats.
July 18, 2012