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Rated 4.0 out of 5 by 338 reviewers.
Rated 5.0 out of 5.0 by staff The staff was very curtious and helpfull. They also was informative of the hotel. I would recomend to freinds and family. January 26, 2015
Rated 5.0 out of 5.0 by Enjoyable Stay Clean, well maintained. Friendly staff. Overall very satisfied with room and amenities. January 25, 2015
Rated 5.0 out of 5.0 by comfortable beds and pillows The bed was comfortable and the pillow selection was commendable. the bathroom was clean. January 22, 2015
Rated 5.0 out of 5.0 by Good experience The staff and rooms were better than expected due to previous reviews. I was extremely satisfied with the size and condition of my room and the staff was very helpful. January 20, 2015
Rated 4.0 out of 5.0 by Good for me This is my fourth stay here, previous ones have all been ok and I was concerned at Stick2's comment from the 11th Jan. This stay was for 3 nights, front desk staff and the welcome was warm and efficient, room was clean tidy, bed was great. Yes, the big public area is a bit weird. It feel like someone built a roof between the buildings to enclose the pool, games area and public space. Oh wait, that's exactly it. But it actually good, lots of warm space. Staff were super attentive. January 16, 2015
Rated 5.0 out of 5.0 by Nice place We stay at the Holiday Inn, Skokie when we visit our daughter. Always a nice, clean and pleasant experience. January 15, 2015
Rated 1.0 out of 5.0 by Unacceptable Stay The key cards continually didn't work in the door lock. Six cards were created -- no improvement. There was little water flow in the shower -- it took three times as long to shower. The shower water temperature was impossible to regulate without the water being too hot or too cold. The toilet mechanism banged against the lid of the toilet tank leading the user to believe the toilet would crack. There was neither a window nor fan in the bathroom. The refrigerator froze food we had purchased from the store -- the staff never set it properly for our arrival. There was no light switch when you entered the room -- you had to stumble in the dark looing for a lamp. Insufficient maid staff -- our room wasn't attended to until five o'clock in the evening. The parking lot was completely full one night and we had to park illegally over night -- with parking being provided to guests attending an event rather than to the paying customers. The attitude of the front desk was poor and non-constructive. Worst travel experience ever. Would never return. January 11, 2015
Rated 4.0 out of 5.0 by Comfortable Room and Good Value Overall, our stay at this property was a comfortable one. We were placed in an oversized king room with a pull out sofa, and the room was spacious. The food at Bar Louie was good, and it was nice to have a restaurant of that caliber on-site. The pool area was very fun, and it was nice that it was out in the open and good-sized. The weekend price could not be beat. The only issue was that the walls were a little thin so some noise from the hallways was present at times, but it wasn't overly obtrusive. January 6, 2015
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