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Rated 4.0 out of 5 by 282 reviewers.
Rated 4.0 out of 5.0 by General. A really pleasant and helpful welcome at the reception. Room service was excellent and good facilities in the room. Breakfast was indifferent. Tea was from a pot by waiters, it was way to strong and bacon was dry. Would still go back again. Hotel seems to be being decorated. January 31, 2015
Rated 1.0 out of 5.0 by Poor food, rubbish Internet check in was first class. Free Wi Fi is available in many Holiday Inn hotels, but its no use giving a benefit that's useless. Internet is slow and continually drops out all the time. I had to work this evening (wi fi allowing) so ordered dinner in my room. I though basics so ordered fish finger (jumbo) sandwich, beans and scrambled eggs on toast. Simple!. Jumbo fish fingers means basic supermarket size but at £7.95 wow!!. Cold scrambled eggs, toast that had never seen a toaster (may be they forgot) and warm beans with more non-toasted bread. Even my teenage son could have made this meal with more success. Holiday Inn why can't they all be the same standard, many are great, some like this one are very poor. January 30, 2015
Rated 3.0 out of 5.0 by You get what you pay for The hotel was value for money and the poor state of the bathroom was fair enough for a cheap and cheerful hotel January 28, 2015
Rated 5.0 out of 5.0 by Survey This survey is too long .You said it would be a short survey which it is NOT. I am a satisfied client but now getting annoyed and angry January 21, 2015
Rated 5.0 out of 5.0 by Good service We used this hotel as a base for travelling in and out of London during Christmas 2014, The hotel was clean and tidy and met our needs. Also the Reception staff were friendly and extremely helpful. One of the reasons we stayed here was because of the cooked breakfast. The dining area is a little dated but is clean and the food served offered a good range of choice. We will stay here again. January 4, 2015
Rated 3.0 out of 5.0 by Breakfast too much trouble Excellent staff at reception and in dealing with issues. found the heating system on the AC/Heater confusing and unable to get it to move to heat too complicated! Breakfast disappointing with staff making us feel as though we were imposing on them because we arrived at 9.15am breakfast finished at 9.30 am . Not sure if this was final time to arrive by or food would be removed at this time. This is what happened with staff encouraging us to finish as food was being removed matter reported to reception who were helpful and understanding and indeed gave us a reduction in the price because of the above. Not good and because of this others were taking food away to their rooms for sandwiches and snacks not leaving enough for those arriving after 9.15am. Some basic presentation and items needed attention like more milk and no hot water for variety teas etc. Disappointed as we had to move from the other Holiday Inn location in Slough. Maybe it has been a busy holiday period? January 4, 2015
Rated 5.0 out of 5.0 by Nice stay Stayed here for 4 nights while on a training course. Staff couldn't have been more helpful and polite. Food was good and the room was great. I had forgot to pack my toothbrush (doh!) and they even have little travel ones to give you for such an event here which is a nice touch. As they say, its the little things...good stuff! December 29, 2014
Rated 5.0 out of 5.0 by Smart Hotel Hotel has a very smart interior, the room was well fitted and decorated. Very friendly and amiable staff. Excellent restaurant and meals December 23, 2014
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