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Rated 4.0 out of 5 by 239 reviewers.
Rated 5.0 out of 5.0 Outstanding staff - Gert... & Emman... Wonderful stay Having arrived earlier than expected it was a nice detail by a member of the staff to invite my partner a cup of coffee. On checking in the receptionist could not have been more helpful. This lovely lady called Gert... was highly professional with an eye to detail throughout our whole stay, helping us and fellow guests. The perfect initiation to our stay that simply got better and better. Beautiful views of Windsor castle from our room on the 8th floor were enjoyed to the full. A cleaning lady housekeeper called Moni.. was delightful and cheery in welcoming us as we went to our room. Not to be forgotten are the impeccably turned out bar staff and waiters in the lounge / bar area who take great pride in their duties. Emman... and another Indian chap were so hands on, highly customer focussed and a credit to the Holiday Inn brand. We were genuinely upset to leave as Gert... bid us farewell on the Sunday as she wished our enjoyment of our day in Windsor to the full. A truly great anniversary in this wonderful gem of a hotel. Simply outstanding customer service. We will be back. September 30, 2014
Rated 5.0 out of 5.0 by Excellent staff Not only was my experience of the hotel very favourable due to the location, cleanliness, layout etc, but the staff were some of the most pleasant and helpful hotel staff I have had the pleasure to come into contact with in a long time. This didn't apply to a small number, but the whole team from reception to bar to restaurant to breakfast. A huge difference compared to a nearby hotel I stayed at the week before that has a greater image in the market. I will be returning to the Holiday Inn in preference to the other hotel chain I stayed at the previous week. September 29, 2014
Rated 4.0 out of 5.0 by hotel requires more refurbishment We like this hotel and the staff when we visit the area, however I felt the room refurb was no where near complete for a hotel that has a lot of wear and tear. Our stay was tainted by a mattress that was rock hard and had a dip in the middle or a broken base ( not quite sure which) I feel the beds are due for replacement. September 25, 2014
Rated 5.0 out of 5.0 by Overall feeling about the hotel As usual for me, the staff at Slough/Windsor Holiday Inn were very helpful right from the moment I arrived. They are always responsive to the needs of customers as far as I can judge. They certainly are when I have stayed. Rooms are clean and tidy and there is good car parking. All in all a very good hotel. September 23, 2014
Rated 3.0 out of 5.0 by Clean if a little tired The hotel is reasonably priced for the location, it is clean and comfortable. My room was a little dated and in need of a little renovation, but was comfortable and not too warm (or cold), the TV and channels available were good, and the WIFI was good (by hotel standards). September 22, 2014
Rated 5.0 out of 5.0 by Very kid friendly After several long flights with the kids we were eager to have a place to chill out. Although we were a bit early for check-in, the receptionist said it shouldn't be a problem; however, the computer system was down, so we would have to wait. Luckily, within five minutes she had us checked in and with a great activity bag for each kid. Although the rooms are a bit dated, the beds and pillows were very comfortable and the front desk called to make sure everything was ok and we had enough towels. All in all a great one-night stay after a long flight. Check-out was very quick and the staff was very professional. September 21, 2014
Rated 1.0 out of 5.0 by Drab and disappointing Comments already posted during this survey confirm that I found this hotel to be well below expectations. I will seek other hotel chains when travelling in the future. September 20, 2014
Rated 3.0 out of 5.0 by Overnight stay en route to Heathrow A good hotel convenient for Heathrow if travelling in/out to/from the west / M4. Rooms on west-side a little noisy from road traffic - needs double glazing. September 18, 2014
Rated 5.0 out of 5.0 by family trip to Legoland We stayed overnight with family so as to get early start in morning. Legoland only 5 miles away. Rooms very good, being clean and comfy with very good beds. Reception staff very attentive and helpful and ample parking outside. Dinner in the Restaurant was ok but service was slow. Breakfast was much better (self service). We would happily stay here again but would look to eat out locally. September 16, 2014
Rated 4.0 out of 5.0 by Enjoyable Staff knew me on arrival and called me by name. Nice touch! I'm a regular I know but still...... September 14, 2014
Rated 4.0 out of 5.0 by Breakfast we were very happy with all aspects of our stay except the breakfast. The cooked breakfast wasn't enjoyable to me, this is just my personal oppinion but i found the eggs too sloppy wet, the bacon very undercooked and the mushrooms didn't taste right at all. The toaster either undercooked the toast or burnt it to a frazzle. September 12, 2014
Rated 2.0 out of 5.0 by Made to feel Welcome, almost. Stayed here a few times with work over the last twelve months or so and no doubt will have to endure this place again in the not to distant future, some of the service here can be very hit and miss, unfortunately for the purpose of this review my last stay was a miss, therefore it will reflect how I was treated, happy to see the annoying barrier has been removed from the car park and an electronic method introduced (welcome to 2014 guys) ,the welcome at reception has always been great, the rooms are fine and well equipped, never used the restaurant but food in the bar/lounge is good enough shame the service is awful, little or no eye contact is made after all if they don't see you they don't have to acknowledge you exist, having eventually ordered food I was shortly after joined by a colleague/room mate who ordered me a bottled cider which came with a separate glass with ice and the remains of someone else's 'contents' , finger smudged lard would be more appropriate than a "dirty glass" , it was replaced with a clean one and given with a forced apology. September 11, 2014
Rated 4.0 out of 5.0 by Clean room and bathroom. Hotel is easy to find, close to M4 and Heathrow Airport. September 10, 2014
Rated 4.0 out of 5.0 by Good experience Comfortable hotel, good location a few mins from J6 of M4, lots of car parking, shame this is charged as seems to be general policy nowadays, espeiclaly in SE. Shame some people think it is ok to let their offspring run riot in the dining room. September 7, 2014
Rated 4.0 out of 5.0 by excellent service and fantastic staff Guest rooms were spacious and pleasant, very nice and comfortable with lots of mirrors and lighting and tea facilities. all staff were very friendly and accommodating, kids thoroughly enjoyed their stay. only negative thing I can say is that I wasn't aware breakfast was not included and it was expensive to purchase but well located so was able to purchase food within walking distance. September 3, 2014
Rated 4.0 out of 5.0 by A warm welcome and comfortable bed I had no problems with this hotel. Kind staff and the food was very nice. Would recommend September 2, 2014
Rated 5.0 out of 5.0 by Perfect night sleep We stayed at the Holiday Inn after our day out at Lego Land Windsor. We were greatful to have decided to stop over after a day of walking from 10am til 7pm!!!. We booked 2 queen rooms which were interconnected as we were 4 adults and 4 children. Rooms were spacious and clean with all the necessary stuff. Only downside was there was no fridge. But nevertheless it was sufficient and staff were very polite and helpful. Breakfast was good but would have liked more vegetarian options I.e veg sausage etc. Slough train station is approx 15 minutes away on foot so overall this was a great location to stop at which was cheaper than stopping anywhere central. I would definitely recommend this hotel. September 1, 2014
Rated 5.0 out of 5.0 excellent we found the hotel fantastic for our stay the staff from reception to the restaurant where polite and helpful nothing to much trouble see you again September 1, 2014
Rated 4.0 out of 5.0 by Never disappoints Staff are a pleasure and nothing is too much trouble. September 1, 2014
Rated 4.0 out of 5.0 by Great Improvement I have used HI many times in the past but have experienced check-in problems three times with Slough. However, this time with the assistance of the GM, everything was just as it should be. I look forward to my next visit September 1, 2014
Rated 5.0 out of 5.0 Comfortable bed and great service except for the dust mites Stay was good except for the dust motes in the room. All of us gt itching and my eldest son got rashes on his back. other than that, it was okay. August 31, 2014
Rated 5.0 out of 5.0 by taking grandchildren the hotel staff were really friendly, gave the children colouring books and made them feel really welcome, there is a toy room which they used and enjoyed and the beds were so comfy they fell asleep almost as soon as they got in, would definitely stay again August 29, 2014
Rated 4.0 out of 5.0 by Excellent base for London Arrived at 11am, and the gentleman on reception arranged for our rooms to be ready in 5 minutes. Arranged taxi's for us and nothing was too much trouble Bar prices bit expensive and bar staff not particularly friendly on evening we stayed. Childrens room good idea, Should try and cater for older children Breakfast great choice and great quality. Parking should be free is my only criticism. Will definitely be back August 28, 2014
Rated 5.0 out of 5.0 by Great service and good food This is a great hotel with fantastic staff. I'm always greeted by the fabulous Mustafa at reception on checkin who always ensures that my stay is as comfortable as possible. The food is constantly good. The bar is friendly and you're always looked after. I recommend this hotel if you're ever staying in the vicinity of Slough. August 27, 2014
Rated 4.0 out of 5.0 by great size room and service Lovely comfortable beds clean and tidy. Friendly helpful staff on reception and a good breakfast but would be excellent if offered soya milk and gluten free bread.thank you August 26, 2014
Rated 5.0 out of 5.0 by Staff very friendly and helpful Stayed here so we could spend two days at LEGOLAND.The room was lovely, the staff were brilliant, and breakfast lovely.Will definitely stay here again. August 25, 2014
Rated 5.0 out of 5.0 by Wknd of 16th aug 14 Nice friendly greeting by all staff and a very nice surprise for the children being given a colouring / activity pack after making the noise of certain animals. Food was expensive but fantastic quality and breakfast again was just superb with plenty of variety. Children all had free milk and cookies before bed which was again another nice touch. Will def stop again nxt year when visiting legoland. August 21, 2014
Rated 5.0 out of 5.0 by Nice and comfortable Excellent staff , nice rooms , did not eat in the restrauntsnt but had breakfast , couldn't fault the breakfast staff very hard working August 20, 2014
Rated 5.0 out of 5.0 by Quality food. Stayed after a trip to Legoland, very child friendly and very good food. Staff were very friendly and accomadating too. Wouldn't hesitate to book and stay here again. August 20, 2014
Rated 5.0 out of 5.0 by We could see Windsor Castle from our room! We used Reward Points for our stay and were pleased to be upgraded to an Executive Room on the eighth floor. We could see Windsor Castle from our room and it is lit up at night! Lovely staff, sincerely helpful. Secure parking underneath. Avoid a late breakfast, this is the nearest Holiday Inn to Legoland and breakfast was chaos. Not the hotel's fault it was their customers' lack of manners. Apart from this we enjoyed an excellent break, thanks. August 18, 2014
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