Rated 3.9 out of 5 by 131
Rated 2.0 out of 5.0 by Pdjryfndkdm Poor service at times and half-term is a nightmare
I must remember not to stay here on business at half-term or in school holidays. It catches out me (and the hotel staff) every time.
I couldn't get a drink in the bar and couldn't get served in the restaurant for my evening meal. There was an hour and a half wait for room service, so I had to venture out into deepest, darkest Slough, which is completely inadvisable (big blokes enter at your peril; women alone do not even contemplate it).
The service really takes a nose-dive at times like this too. I stood at the bar for more than ten minutes before anyone even let on to me. Back at reception, when my key card didn't work for my room I politely queued, only for a Polish guy to jump in front of me to talk to his Polish receptionist girlfriend. When I confronted them and said I'd been queuing for ages he said, "It's only a quick question..." and she smiled in agreement. Terrible service.
I've been 50/50 on whether I should stay here anymore for business and this last experience has just swung the balance away. I won't be back, there are plenty of other better alternatives nearby.
November 1, 2013
Rated 5.0 out of 5.0 by Brysy Staff are really helpful and proactive
The highspot of this propery is the very p[ostive attitude of the staff. One really feels at home.
October 28, 2013
Rated 5.0 out of 5.0 by RpvB Very well run and comfortable. Staff excellent
I would 100% recommend this hotel. I was with a group of 4 and the hotel staff were excellent, really helpful and made our stay very comfortable.
October 23, 2013
Rated 5.0 out of 5.0 by gemma9155 Great legoland package
Would like to say a huge thankyou especially to the retaurant staff for making our little boys birthday fantastic.
All the staff were friendly and helpful even helping with our sons suprise birthday cake!!
Legoland package is great value for money, only 15mins away. Hotel rooms were lovely and clean.
Ican't fault a single thing, look forward to returning next year.
October 22, 2013
Rated 4.0 out of 5.0 by Jubs75 Comfortable rooms
Excellent service , wish car parking was a bit cheaper.
October 22, 2013
Rated 5.0 out of 5.0 by Jo40 Great hotel
Lovely sized family room, very comfy beds and spotless. Restaurant was great, food delicious and staff extremely friendly . Overall a great hotel and lovely staff , definitely book again.
October 16, 2013
Rated 4.0 out of 5.0 by RaidersFan81 Fantastic value
After driving all the way down the winding welsh mountains and onto the M4 my wife and I were looking forward to simply pit stopping at somewhere adequate for a short shower, and nap before heading down to london. We didn't expect much from the Slough Holiday inn but were delighted both the room (which was more than adequate and very comfortable) and the the bathroom which had possibly one of the nicest showers I have ever been in. Fantastic for the low price.
The only fault we could find with the hotel was that the bar was at all well stocked, with only a few choices, and nearly no optics, or spirits to take a night cap with. Having said that, this is me being pernickety. Over all, for the money - unbeatable
October 3, 2013
Rated 3.0 out of 5.0 by JohnMal Comfortable place to stay - with reservations
The staff were very friendly, but they missed a few things. We had a lot of luggage and were offered no help to take it to our rooms. I only later discovered there were trolleys available, but these should have been pointed out to us at Reception on our arrival. The rooms were clean and comfortable, but the washbasin tap in one of our bathrooms was loose and leaked. The restaurant staff was friendly and helpful, and allowed us to mix restaurant and bar food menus. The breakfast had a good range of food with lots of choices, but the hot food was only lukewarm. The bill was accurate. The online booking was a bit complicated, as we required both double and twin rooms, and we had to check availability of both and then make separate bookings. Had one of the rooms ceased to be available between booking the first room and the second we would have ended up with a fully pre-paid booking but no second room.
October 3, 2013
Rated 4.0 out of 5.0 by Slushpot Hotel OK - Food poor - Room good - Staff lovely
We're a family of 4 and stayed for a weekend to go to Legoland. The staff on reception and in the restaurant were very very pleasent and friendly. There were only a few things that were disappoiting - The breakfast was very poor quality - the scrambled eggs were literally a liquid, the bacon was very fatty and sweaty, the toast took at least 10 mins to toast and the variety of fresh fruit and yogurt was small, I also didn't like the fact that all the fruit appeared to be tinned fruit just poured out into open bowls, this was also done with the yogurt (which wasn't labelled).
The bedroom itself was quite large and modern but the bathroom was well out of date and in desperate need of redecoration, the same can be said about the whole bar area, which was like sitting in a 70's working mans club.
September 26, 2013
Rated 5.0 out of 5.0 by johno330 Great Location
Ideal for LHR pre night stay, secure parking, clean modern décor, good bar room with snacks and tv.
September 24, 2013
Rated 5.0 out of 5.0 by Imran53 Excellent hospitality
Family room was very comfortable and spacious for kids to run around in. Staff at the hotel provided an excellent service and breakfast was really nice. If we visit Legoland or Windsor again we will definitely stall at Holiday Inn (Slough) again.
September 12, 2013
Rated 5.0 out of 5.0 by Milly1965 Good for Legoland & Windsor
An all round good hotel. Food excellent. Room good & tidy. Staff good & always willing to help. Had a good stay.
September 11, 2013
Rated 4.0 out of 5.0 by Josie70 great service
We were greeted warmly by the receptionist.
We had a drink in the bar which had a clean and relaxed atmosphere.
We ate in the restaurant which was quite busy so had to wait a while for our meal. Service again was good.
The room was refurbished except the sink was old and we could not completely turn off the tap. the room was too hot and we could not turn on the conditioning.
Breakfast was buffet style and was plentiful and fresh and hot.
September 6, 2013
Rated 2.0 out of 5.0 by UnluckyAlf Comfy bed, avoid the breakfast
Very convenient location (Legoland, Windsor etc), not too much external noise, comfy beds in a large room. Bathroom in need of a refurishment. Breakfast is served in a cramped room, getting to the buffet and be a bit of a scrum and the cooked food is of average quality. Overall - would rate the experience as FAIR when you consider the price paid, the service received etc.
September 5, 2013
Rated 5.0 out of 5.0 by mhmr staff very pleasant - ideal location for Legoland
Great one night stay after a day at Legoland.
Lovely room and service.
Only to bath towells for a family room.
I would stay there again
September 5, 2013
Rated 3.0 out of 5.0 by Sfletch Hol inn slough Windsor
Clean and tidy.
Poor service at reception on check in.
Food was slow arriving. Then it was average at best.
Breakfast was very poor. Under cooked and rock hard pastries.
Complained on checkout but receptionist not interested.
September 4, 2013
Rated 3.0 out of 5.0 by Arti1312 Not so good this time
Not soo great this time. Stayed last year great service room clean. But this time bathroom doorhinges were broken. Bath and sink were blocked. peoples rubbish left outside the door since morning.
September 4, 2013
Rated 3.0 out of 5.0 by Lindy0908 Average experience
Staying at this hotel for 2 nights (2 adults + 1 child) - August 2013. The sign outside said that rooms had been modernised, I didn't see any evidence of this from the room we stayed in. Our room was basic, clean but tired looking. The paint on one wall was all scraped and scuffed and just generally brought the feeling of the room down to "average". The bathroom was basic, looked clean but old in decoration. I wouldn't have taken a bath due to there being all stains around the built-in bath mat that just looked unhygienic, but was probably just scale build-up, but for me this just meant proper cleaning had not taken place - I did shower and this was lovely.
When I asked the reception staff about what meals were going to be provided in the restaurant, I was disappointed that they couldn't tell me what was on offer that evening and therefore we didn't know whether to reserve a table or not for evening meal.
The hotel info said that milk and cookies were available to children before bed - but no explanation of how to get these were given to us when we arrived, so for the 2 nights we were there, we didn't see this!
It was an average stay - probably wouldn't stay there again if we were in Windsor, I would look to stay elsewhere.
September 3, 2013
Rated 3.0 out of 5.0 by Joyannejs Convenient
This hotel was convenient for LHR. Our room was not ready at 14.00 hrs despite being given our key. The maid allowed us to sit in comfort in another room for the time it took to make the room up. The transfer was included in the price, however my sister, who was travelling back to the US, was told by the driver she would have to pay as no arrangement had been made. The driver checked with the hotel and payment was confirmed. he could have done without that stress!
Generally, food and service were fine and our room was luxurious and comfortable.
September 3, 2013
Rated 5.0 out of 5.0 by hannah583 holiday inn slough
everything was excellent, food choice and taste, breakfast was spot on, rooms where very clean and spacious.
August 29, 2013
Rated 4.0 out of 5.0 by baboka Everything very good, no complaints !
Regular Holiday-Inn Standard, everything spotlessly clean, absolutely satisfactory.
Small problem: Reservation had been made for a 3-person room, but upon arrival only 2-person rooms available.
Was solved immediately and graciously by giving us 2 rooms of superior category, even though we had only reserved (and paid for) the basic category.
August 29, 2013
Rated 4.0 out of 5.0 by Waj6367 Good value for the money
Initial reception was good. Kids got a surprise goody bag. The room was comfortable and spacious. Unfortunately our air con was not working but the staff assisted in resolving this issue. Breakfast was good. Had good variety. I did have to move rooms for the 2nd night but the manager did provide complimentary food and drink to compensate for the same. I would use them again and good alternative to the Legoland hotel.
August 27, 2013
Rated 3.0 out of 5.0 by TheThreeMusketeers Positives and Negatives
The location of this hotel is ideal for visiting Windsor and Legoland. Although it states 4 miles to Legoland would recommend taking the 'Alternative, longer but quicker' route to Legoland from this hotel, which is scenic and also zero traffic.
The room itself was okay, the bathroom was ample size but could have done with a touch up. Bed slopped to one side but air conditioning unit in the room was excellent and fairly silent.
Breakfast could have been improved with extra staff as the hotel was rather busy one morning and had ran out of glasses and plates, so much waiting around had to be done. However choice of food was okay.
Car parked seemed safe and secure and overall the staff were friendly and helpful.
Would recommend if travelling to Legoland or such like and want a fairly cheap and cheerful hotel!
August 27, 2013
Rated 1.0 out of 5.0 by Alistair166 Do Not Eat Here
This was the worst food I have ever eaten,I would rather starve than experience that again.
August 25, 2013
Rated 5.0 out of 5.0 by Kebab Fantastic service and will stay again.
When I booked this stay it was part of a Legoland deal. The price was considerably cheaper than most other hotels in the same area so I was slightly worried the hotel wasn't going to be nice.
However, the hotel staff were lovely, the rooms were a nice size (2 adults x 2 kids), the buffet food was good (kids eat free), bit salty and could have been more options available. They gave the children free ice cream, ice lollies and sweets at the end, which they loved!
If your going to Legoland its a 5 minute journey down the road and very easy to find.
Great hotel experience, reccomend to all and I will stay again next time.
Thank you Holiday inn xx
August 24, 2013
Rated 5.0 out of 5.0 by Sarah75 Clean, comfortable, friendly & great value
Lovely place to stay, staff very friendly and helpful!
Comfortable and clean, spacious room!
Food was good value for money!
Would be very happy to stay her again!!
August 22, 2013
Rated 5.0 out of 5.0 by Kb80 Great stay for the family
We arrived in our room after a long day at legoland, the room was lovely and comfortable the boys loved it. We booked a table in the restaurant where the food was great and very reasonable, staff really looked after our two children and fussed about them the whole time we were there. A great night sleep was had by the whole family thank you
August 22, 2013
Rated 4.0 out of 5.0 by Happy04 Lovely room colours, comfortable bed and great location
The front desk staff at check-in was brilliant. The room colour is lovely and the location great.
The icing was the children's play area and warm welcome accorded they were accorded.
August 21, 2013
Rated 4.0 out of 5.0 by Seetheworldandlearn Good Hotel, comfortable Holiday Inn beds and pillows as expected.
Stayed for three nights this week, to visit London on the train. Hotel is in good location for M4 and Legoland if you have a car, but we stayed in Holiday Inn in Farnborough who had a special deal and we would prefer Holiday Inn Farnborough for Legoland and Thorpe Park. Traffic jams into Windsor from here can be a problem in mornings. Staff here are friendly. Room was spotless, but bathroom sink needs an upgrade. Breakfast very expensive for a family, so didn't take it (Better deal in Farnborough). Great beds and pillows as expected from Holiday Inn. No problem with security as previously posted by others. Security here was top class. If you leave property in your unattended car in any city in the world, it will be stolen, so don't blame Slough or the hotel.
August 20, 2013
Rated 5.0 out of 5.0 by Natnat26 Fantastic hotel
We stayed for 2 nights in family room. From booking with call centre too booking out of hotel rhf while experience was fantastic & all staff VERY friendly & helpful. Rooms very comfortable & perfect for our family of 4. The quality & selection of both breakfast & evening Buffett was great.
Location too Legoland & Chessingtom was superub.
Would highly recommend & certainly will book here again.
August 19, 2013