Rated 4.3 out of 5 by 51
Rated 5.0 out of 5.0 by Mafalda100 Excelente Atención y Servicios
Por su comodidad y ubicación lo recomiendo un 100%
December 17, 2014
Rated 2.0 out of 5.0 by forumtravel2014 Was given a horribly noisy room the first night
I had a horrible first night at this hotel, because I was given a room at the far end of the hotel from the reception, it was very close to a night club that you could here strongly in the room, other people have written about this on trip advisor and it is very noisy and won't let you sleep. The night club keeps making noise (very loud music) until 3-4am !! This was a Friday night when we arrived to the hotel, late. We had to deal with this crazy music noise on our first night arriving in San Cristobal from very long flights.
When I brought this up to management, they did change my room the next day, but never refunded my first night costs - despite the Holiday Inn Hospitality Promise about satisfactory stays and that the guest will not pay for that part.
Stay away from the noisy rooms at the end of the hotel, just mention that when you check-in, they will know exactly what you are talking about.
December 3, 2014
Rated 5.0 out of 5.0 by SE12 Excelente ubicacion, comodo y agradable
Altamente recomendable. La habitacion habia sido renovada recientemente, muy comoda. Me gusto la decoracion y arquitectura colonial de la habitacion y del hotel en general. Servicio muy amable. El hotel esta muy bien ubicado, en pleno centro
December 1, 2014