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Rated 4.6 out of 5 by 9 reviewers.
Rated 2.0 out of 5.0 by PERSONAL DE RECEPCION FALTA DE SERVICIO El personal de recepción no atendió un problema que les reporté, no servía el aire acondicionado, me dijeron que iba a llegar el técnico y NUNCA se apareció. Me dieron una carta de bienvenida hasta el momento en que dejé la habitación. PESIMO SERVICIO February 10, 2014
Rated 5.0 out of 5.0 by Great service Great service. I recommend the hotel. Excelent to have great vacations January 31, 2014
Rated 5.0 out of 5.0 by Great Location, Nice room and Very helpful Staff This Holiday inn location is great, very close to San Cristobal downtown. The room was very clean and comfortable. The Staff very helpful and very nice persons. January 10, 2014
Rated 5.0 out of 5.0 by beyond my expectations, great location. As with any mexican hotel i have visited the staff was always ready to help. The Chef made the best beef tongue I ever had. Beef tongue al Azafron, and the chicharron with chipotle were good!!!! November 25, 2013
Rated 4.0 out of 5.0 by Price and location The price the location plus the beautiful indoors gardens make it up for the noisy mornings due to my room being next to a busy street; Hotel look like its going through a renovation so my restroom wasn't up to my girl standards. Overall good place to Stay in San Cristobal May 13, 2013
Rated 5.0 out of 5.0 by The Manager and his team have an excellent service attitude, I never had the experienced the good attitude and smile This hotel is fabulous, located in estate with more than 100 years of history which makes it incredible. I highly recommend staying in this hotel, because it's worthy, plus is located in a place where you have all services near the hotel, magnificent property, excellent breakfast and lunch. March 28, 2013
Rated 5.0 out of 5.0 by Good place Good hotel, nice service from the manager, rooms are so nice, food in the restaurant is good, so clean place, people in reception are you good , nice and profesional all the time. I will say thanks to the Manager for the service. March 6, 2013
Rated 5.0 out of 5.0 by INCREIBLE FIN DE SEMANA MUY BUENA EXPERIENCIA; MUY RECOMENDABLE ;SU PERSONAL SUMAMENTE AMABLE; EL HOTEL EXCELENTE EN CONFORT ;ENTORNO Y JARDINES IMPRESIONANTES; COMIDA Y BEBIDA, DE LO MEJOR ;MUCHA CALIDEZ. DESDE LUEGO QUE REGRESARÉ January 10, 2013
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