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Rated 4.3 out of 5 by 55 reviewers.
Rated 5.0 out of 5.0 by Excelente relax El Hotel es hermoso. muy limpio y el personal es realmente gentil. Lo recomiendo. January 5, 2015
Rated 1.0 out of 5.0 by Para buscar una mejor opción de alojamiento La tarifa resulta muy alta para el tipo de hotel. No cuenta con estacionamiento, el coche se debe llevar a dos calles y no cuenta con lugar al frente para bajar las maletas con comodidad. Las habitaciones del segundo piso son muy calurosas y el aire acondicionado se descompuso. No contaron con personal de mantenimiento que lo reparara. January 2, 2015
Rated 5.0 out of 5.0 by Comfortable Stay and Great Service Duty Manager Daniel made our stay quite comfortable and helped us plan our local sight seeing trips. Hotel staff was quite friendly and helpful. Hotel was located very close to downtown San Cristobal and made it convenient to walk to the plaza central and also to local markets and churches. Very clean rooms and quaint decorations. Room was a bit small, we figured it could be due to downtown location. January 2, 2015
Rated 5.0 out of 5.0 by estadia en el hotel confortable mi estadia en el poco tiempo que permeneci fue placentera , buen buena iluminación del hotel y ventilación de las habitaciones, amabilidad por parte de todo el personal, solo en los alimentos incluir mas variedad en el menú sobre todo frutas y jugos December 22, 2014
Rated 5.0 out of 5.0 by Excelente Atención y Servicios Por su comodidad y ubicación lo recomiendo un 100% December 17, 2014
Rated 2.0 out of 5.0 by Was given a horribly noisy room the first night I had a horrible first night at this hotel, because I was given a room at the far end of the hotel from the reception, it was very close to a night club that you could here strongly in the room, other people have written about this on trip advisor and it is very noisy and won't let you sleep. The night club keeps making noise (very loud music) until 3-4am !! This was a Friday night when we arrived to the hotel, late. We had to deal with this crazy music noise on our first night arriving in San Cristobal from very long flights. When I brought this up to management, they did change my room the next day, but never refunded my first night costs - despite the Holiday Inn Hospitality Promise about satisfactory stays and that the guest will not pay for that part. Stay away from the noisy rooms at the end of the hotel, just mention that when you check-in, they will know exactly what you are talking about. December 3, 2014
Rated 5.0 out of 5.0 by Excelente ubicacion, comodo y agradable Altamente recomendable. La habitacion habia sido renovada recientemente, muy comoda. Me gusto la decoracion y arquitectura colonial de la habitacion y del hotel en general. Servicio muy amable. El hotel esta muy bien ubicado, en pleno centro December 1, 2014
Rated 4.0 out of 5.0 by excelente servicio excelente ubicacion, comida y bebidas, estaria mejor con estacionamiento en el mismo hotel November 26, 2014
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